Position: Bakery Administrator
Company: Bolux Group
Location: Ramotswa
Closing Date: 10 January 2025
Bolux Group is seeking a qualified and experienced Bakery Administrator to join our team. The successful candidate will report to the Bakery Administration & Sales Lead and will be responsible for supervising the efficient receipt, processing, and delivery of customer orders while ensuring accurate and efficient handling of invoices, claims, and transfers.
Key Responsibilities
-Participate in stock take activities to ensure accurate reconciliation of stock and figures.
-Assist with the reporting of all sales administrative functions under the supervision of the Bakery Administration & Sales Lead.
-Prepare performance-monitoring reports for Sales & Marketing Managers as required.
-Adhere to procedures for issuing credit notes.
-Control and monitor customer returns and minimize pricing claims through correct pricing of orders and invoicing.
-Liaise with customers to ensure timely deliveries and avoid unnecessary returns and credit notes.
-File and archive documentation in line with statutory and company requirements.
-Handle telephonic inquiries and provide prompt assistance to customers.
-Receive and capture customer orders, confirming prices and order details.
-Maintain and update sales and customer records.
-Compile daily and monthly sales reports.
-Expedite orders by liaising with internal departments.
-Verify and ensure drivers’ reconciliations are accurate.
-Direct customer feedback to relevant departments and maintain strong customer relationships.
-Generate ideas to enhance internal and external communication.
-Actively participate in ISO and Kaizen program implementation, contributing to compliance with food safety, health, safety, and environmental policies.
Qualifications and Experience
The ideal candidate should have:
- A Diploma in Accounting or a related field (a Degree will be an added advantage).
- At least three (3) years of experience in a similar position.
- Proficiency in Microsoft Excel and general computer literacy.
- Experience in the FMCG and manufacturing industry (an added advantage).
Skills and Attributes
- Excellent communication skills.
- Strong planning and organizational skills.
- High attention to detail.
- Ability to multitask effectively.
- Good analytical skills.