Job Title: Receptionist
Location: Gaborone, Botswana
Employment Type: Full-Time
Closing Date: 24 January 2025
Job Overview
First Edition Investments is seeking a professional and personable Receptionist to manage our front desk and provide exceptional administrative and clerical support. This role is based in Gaborone and is a critical position as the first point of contact for our organization.
As the face of the company, the receptionist will welcome guests, manage front-desk activities, and ensure smooth day-to-day operations. The ideal candidate should have excellent multitasking skills, a customer-focused attitude, and the ability to handle emergencies efficiently.
Flexibility and professionalism are essential, as this role may occasionally require extended working hours.
Key Responsibilities
-Welcome and greet guests upon arrival.
-Direct visitors to the appropriate person or office.
-Answer, screen, and forward incoming calls promptly.
-Ensure the reception area is clean, organized, and stocked with necessary supplies (e.g., forms, pens, brochures).
-Provide accurate information to clients in-person, via phone, or email.
-Receive, sort, and distribute mail and deliveries.
-Maintain office security by controlling access and adhering to safety protocols.
-Manage front office inventory, including ordering and maintaining supplies.
-Update calendars, schedule meetings, and arrange travel/accommodations.
-Maintain accurate records of office expenses and costs.
-Perform various clerical tasks, such as filing, photocopying, and faxing.
Qualifications & Skills
Minimum Requirements:
-Proven experience as a Receptionist, Front Office Representative, or similar role.
-Proficiency in Microsoft Office Suite.
-A certificate, diploma, or degree in secretarial studies, administration, or a related field.
-Hands-on experience with office equipment (e.g., printers, fax machines).
-Strong written and verbal communication skills.
-Excellent organizational skills and the ability to multitask.
-Customer service-oriented with a professional attitude and appearance.
-Ability to handle issues proactively and resourcefully.
Added Advantages:
-Valid Class B driver’s license.
HOW TO APPLY:
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