Position: Fashion Consultant (108 hours)
Location: Jet – Maseru Mall, Maseru, Lesotho
Job Type: Full-time
Posting Date: 21 January 2025
Application Deadline: 24 January 2025
About the Role
Jet is looking for a passionate and customer-focused Fashion Consultant to join our team at Maseru Mall. This role is an excellent opportunity to showcase your talent in sales, customer service, and fashion trends while contributing to our vision of being the most loved value retailer in Southern Africa.
Key Responsibilities
-Act as a brand ambassador, delivering exceptional customer experiences.
-Identify customer needs and provide tailored solutions to exceed expectations.
-Track sales performance and meet or exceed targets.
-Sell a diverse range of products while staying updated on the latest fashion and décor trends.
-Seek opportunities to drive new sales.
-Ensure the store is well-stocked and visually appealing for customers.
Qualifications & Experience
- Grade 12 (Matric) qualification.
Key Skills
-Passion for people and delivering exceptional customer service.
-Target-driven and results-oriented.
-Strong verbal and written communication skills.
-Ability to multitask in a fast-paced environment.
-Independent thinker with the ability to take initiative.
-High attention to detail.
-Strong negotiation and selling abilities.
-Proficiency in building and maintaining customer loyalty.
Behaviours
–Adhering to Standards: Ensure quality and compliance in all work.
–Continual Improvement: Actively seek opportunities to enhance processes.
–Decision-Making: Analyze situations to make effective and timely decisions.
–Driving & Persevering: Exhibit determination and resilience in achieving goals.
–Meeting Customer Expectations: Consistently deliver outstanding customer service.
–Planning & Organizing: Use structured methods to manage tasks effectively.
–Relating & Networking: Build and sustain positive relationships with customers and colleagues.
HOW TO APPLY:
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About Us
TFG is an internationally diversified retail portfolio with 34 speciality lifestyle and apparel brands. We are driven by our people, who are our greatest asset. Our mission is to create remarkable omnichannel experiences for our customers. At Jet, we aspire to be a value retailer that offers fashion for all families, constantly learning and building trust while putting customers first.