Location: Riverhorse, ZA, 4017
Closing Date: 02 August 2024
Position Type: Professional
Position: Receptionist
Overview:
At Volvo Group Southern Africa, we are at the forefront of shaping sustainable transport solutions for the future. We are seeking a dedicated Receptionist to join our team in Riverhorse. This role involves handling reception duties, managing the switchboard, and performing additional administrative tasks to ensure smooth operations and professional interactions between Head Office, the Dealer Network, and Volvo’s customers.
Responsibilities:
-Serve as the front face for the branch, assisting all departments.
-Manage the switchboard, including receiving calls, taking and disseminating messages.
-Promptly answer phones and transfer incoming calls to the respective extension.
-Accurately record and relay messages when persons are unavailable.
-Welcome and receive guests/visitors, promptly notifying the relevant person and providing feedback to guests.
-Handle client queries and complaints professionally.
-Facilitate the posting of goods and documents through courier services.
-Ensure internal mail is sent to the Dealer Network via Sky Net couriers and update courier records.
-Assist with faxing, copying, and scanning as required.
-Perform general administration duties as needed.
Requirements:
-Matric/N4.
-Receptionist/Secretarial/Administration qualification is advantageous.
-Minimum of 3 years’ experience in reception and switchboard operations.
-Strong administrative background.
-Proficient in computer use, with knowledge of Outlook, Excel, and Word.
Key Competencies:
-Excellent telephone skills and attention to detail.
-Self-motivated with strong customer and interpersonal skills.
-Effective communication skills, both verbal and written.
-Good listening skills and understanding of diverse cultures.
Additional Information:
-Shortlisted candidates must complete and sign personal verification permission, consent, and indemnity declarations. This includes reference, criminal, credit, and qualification checks, as well as any other necessary vetting processes.
-Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disabilities to apply.
-We value your data privacy and do not accept applications via mail.
How To Apply:
About Us:
Our commitment to Inclusion, Diversity, and Equity allows everyone to bring their full, authentic self to work. We provide a safe and supportive environment free of harassment and discrimination. Even if you feel you may not meet every qualification, we encourage you to apply and let us decide.
Joining Volvo Group means becoming part of a global network where our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. With nearly 100,000 employees worldwide, we are empowered to shape the future landscape of efficient, safe, and sustainable transport solutions. At Volvo Trucks, we innovate for people, making life easier, better, and safer. Join us and help move the world towards a better future.
Job Category: Administrative & Business Support
Organization: Volvo Trucks
Travel Required: No Travel Required
Requisition ID: 12313