Pedros – Head Office Job Openings
Date: September 3, 2024
Categories: Administration, Private Institutions, Vacancies
How to Apply: To apply for any of the positions listed below, please click on the application link provided at the end of each job description. Good luck!
1. POS Database Administrator
Job Description:
As a POS Database Administrator, you will be responsible for managing and maintaining databases for various systems, including Micros, GAAP, Uber Eats, Mr. D, and Yumbi. You will ensure data accuracy, integrity, and security while providing POS support and troubleshooting.
Key Responsibilities:
-Manage and maintain databases, ensuring data accuracy, integrity, and security.
-Provide support for POS systems, particularly Micros and related applications.
-Develop and implement data backup and recovery procedures.
-Ensure efficient data exchange between systems and resolve communication issues promptly.
-Collaborate with internal teams to identify and prioritize database improvements.
-Monitor system performance and optimize database configuration for enhanced speed and reliability.
-Document database changes, updates, and procedures.
-Stay updated with industry developments and apply best practices in database management.
Requirements:
- Minimum of 3 years of experience in database administration, preferably in a QSR or retail environment.
- Strong knowledge of Micros and other POS systems.
- Experience with database management systems, particularly Micros & GAAP.
- Familiarity with data integration and API connectivity (e.g., Uber Eats, Mr. D, Yumbi).
- Excellent problem-solving skills and ability to troubleshoot complex issues.
- Strong communication and collaboration skills.
- Flexibility to work varied shifts, including weekends and holidays.
Preferred Qualifications:
- Experience with GAAP and other financial systems.
- Knowledge of ITIL principles and service management.
- Certification in database administration or a related field (e.g., Oracle Certified Professional).
2. ICT System Administrator
Role Overview:
The 3rd Line Support System Administrator will manage comprehensive IT support, including system administration tasks such as patch management, cybersecurity, switch configuration, firewall management, backups, and Azure cloud management. This role is suited for a highly skilled, self-managed individual.
Key Responsibilities:
- Deploy security patches and scripts using RMM tools like Datto RMM.
- Implement cybersecurity principles.
- Configure HP switches with VLAN segmentation.
- Manage firewalls, particularly Sophos and Fortinet.
- Oversee backup and restore operations.
- Manage Microsoft Azure cloud environments.
- Implement security measures for Azure, Hyper-V, Exchange, and Active Directory.
- Identify automation opportunities in Azure workflows and on-premises systems.
- Maintain detailed documentation related to system configurations and procedures.
Requirements:
- Relevant IT qualification.
- Hands-on experience with Datto RMM or similar tools.
- Strong understanding of cybersecurity principles.
- Experience with HP switches configuration and VLAN segmentation.
- Proficiency in managing Sophos and Fortinet firewalls.
- Experience with backups and restores.
- Significant experience in managing Microsoft Azure cloud environments.
- Microsoft Certified Azure Administrator Associate certification.
- Strong documentation skills.
3. Administrative Assistant – Product Development
Job Description:
We are seeking a proactive and organized Administrative Assistant to support our Product Development team in the Quick Service Restaurant (QSR) sector. This role is crucial in ensuring smooth day-to-day operations by managing administrative tasks, facilitating communication, and assisting with project coordination.
Key Responsibilities:
- Provide administrative support to the Product Development team.
- Prepare and distribute reports, presentations, and other product development documentation.
- Maintain and organize department files, records, and databases.
- Handle internal and external communications and coordinate with other departments or suppliers.
- Assist with logistics for product testing, including ordering supplies and coordinating with stores.
- Track and manage the department’s budget, process invoices and expenses, and ensure accurate financial records.
- Support the team with data entry, analysis, and preparation of summaries for product evaluations.
- Provide general office support.
Requirements:
- Certificates or qualifications in administration or project management.
- 2-3 years of experience in an administrative role, preferably in a fast-paced environment such as QSR, food service, or hospitality.
- Strong organizational skills with the ability to manage multiple tasks.
- Excellent communication skills.
- Proficiency in Microsoft Office Suite.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
4. Personal Assistant
Job Description:
We are looking for a highly organized and proactive Personal Assistant (PA) to provide comprehensive support to the Executive GM. The PA will manage daily tasks, including scheduling, correspondence, and administrative support.
Key Responsibilities:
- Manage and organize the executive’s calendar, including meetings, appointments, and travel arrangements.
- Handle all correspondence, including emails, phone calls, and letters.
- Coordinate travel plans, including flights, accommodations, and transportation.
- Manage and prioritize tasks and projects to ensure deadlines are met.
- Prepare and edit documents, reports, and presentations.
- Assist in planning and coordinating events and meetings.
- Maintain confidentiality and discretion, particularly when handling sensitive information.
- Compile reports and Excel spreadsheets.
Requirements:
- Minimum of 3 years of experience as a Personal Assistant.
- Excellent organizational and time-management skills.
- Strong written and verbal communication abilities.
- Proficiency in MS Office.
- Ability to multitask and prioritize tasks efficiently.
- High level of discretion and confidentiality.
- Strong attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
- Previous experience in a high-paced environment.
- Ability to anticipate needs and act proactively.
5. Research and Development Supervisor
Job Description:
The Research and Development Supervisor will oversee the improvement of current product offerings in the QSR sector. This role focuses on enhancing menu items to meet the highest standards of quality, consistency, and customer satisfaction, as well as testing new equipment to ensure seamless integration with our processes.
Key Responsibilities:
- Lead efforts to improve the quality, taste, and consistency of existing menu items.
- Test and evaluate new equipment for product preparation.
- Collaborate with cross-functional teams to implement product enhancements.
- Conduct sensory evaluations and product testing.
- Analyze customer feedback and performance data for product improvements.
- Maintain documentation on product modifications and testing procedures.
- Ensure compliance with regulations and company standards.
- Provide training on new processes or equipment.
- Monitor industry trends and competitor offerings.
Requirements:
- Degree in Food Science, Food Technology, or a related field.
- 3-5 years of experience in a QSR environment with a focus on product development or process improvement.
- 2-3 years of supervisory experience managing a team.
- Strong understanding of food preparation processes and quality control.
- Experience with equipment testing and evaluation in a food production environment.
- Excellent analytical skills.
- Strong communication and collaboration skills.
- Own vehicle required for travel between stores and head office.
6. Employee Relations Consultant
Job Description:
The Employee Relations Consultant will support the HR department by maintaining HR policies, regulations, and procedures, advising management on conflict resolution, and handling employee relations matters.
Key Responsibilities:
- Assist employees and management with queries and requests.
- Advise management on conflict resolution and relevant procedures.
- Develop HR, IR/ER labor protocols, operating procedures, and handbooks.
- Ensure compliance with HR policies, regulations, and procedures.
- Investigate and chair disciplinary and grievance hearings.
- Provide advice on grievance and disciplinary hearings.
- Counsel staff on work-related issues to enhance employee morale.
- Represent the company in labor-related disputes at CCMA.
- Contribute to policy development.
- Ensure safety and control standards are in place.
Requirements:
- Diploma/Degree in Human Resource Management or relevant experience.
- 1-2 years of experience in labor law, OHS, POPI, and regulations compliance.
- Excellent command of English, both written and spoken.
- Good negotiation skills.
- Basic knowledge of labor legislation.
- Understanding of CCMA processes.
- Attention to detail, organized, and analytical.
- Ability to function independently and in a team.
7. Bookkeeper
Job Description:
The Bookkeeper will handle financial reporting, maintain fixed asset registers, manage accounting functions, implement SOPs, and analyze financial reports for the organization.
Key Responsibilities:
- Collate, prepare, and interpret financial reports.
- Review accounts payable and receivable records.
- Perform inventory valuation and verify count sheets.
- Ensure tax compliance and adherence to statutory regulations.
- Oversee the audit process and finalize financial statements.
- Manage budgets and conduct variance analysis.
- Implement internal controls and SOPs.
- Liaise with the operations team.
Requirements:
- Relevant qualification in accounting/finance.
- Experience in full bookkeeping functions, including preparation of monthly management accounts.
- Experience with accounting systems like Pastel Evolution, Sage 50/Sage 200.
- Experience in FMCG, fast food, or retail industries.
- Proficiency in MS Office.
8. Creditors Clerk
Job Description:
The Creditors Clerk will manage the accounts payable function, including reconciling accounts, processing supplier invoices, and preparing supplier payments.
Key Responsibilities:
- Complete the accounts payable function.
- Reconcile accounts and process supplier invoices.
- Ensure correct allocations of transactions per GL coding.
- Verify supplier documents, including delivery notes and tax invoices.
- Prepare supplier payments as per credit terms.
- Reconcile supplier accounts and resolve outstanding items.
- Send proof of payments to suppliers.
- Ensure the supplier age analysis is accurate and updated.
Requirements:
- Minimum of 3 years of experience in a similar role.
- Matric qualification.
- Proficiency in MS Office.
- Experience with accounting packages like Sage 200 Evolution, Pastel Partner.
- Strong understanding of the accounts payable function.
- Effective communication skills.
9. Creative Manager
Job Description:
The Creative Manager will lead a dynamic creative team, providing direction on all creative projects to shape our brand identity. This role requires exceptional leadership and communication skills, as well as a passion for creativity across various mediums.
Key Responsibilities:
- Lead and inspire a team of designers, writers, and creative professionals.
- Oversee all creative projects from concept to completion.
- Provide clear direction to the creative team.
- Develop and maintain brand guidelines for consistency across all creative assets.
- Collaborate with cross-functional teams to align creative work with business objectives.
- Conduct quality assurance reviews of creative work.
- Identify training and development opportunities for team members.
- Stay updated with industry trends and best practices.
Requirements:
- Bachelor’s degree in graphic design, fine arts, communications, or a related field.
- Minimum of 5 years of experience in a creative leadership role, preferably in an agency or in-house creative department.
- Strong portfolio showcasing diverse creative projects across various mediums.
- Excellent communication skills.
- Exceptional leadership abilities.
- Proficiency in design software like Adobe Creative Suite.
- Strategic mindset with a focus on aligning creative work with business objectives.
- Ability to manage multiple projects in a fast-paced environment.
HOW TO APPLY: