1. Front Office Manager (KwaZulu-Natal, Hluhluwe)
- Closing Date: November 1, 2024
- Reference Number: AHR240902-2
- Job Type: Permanent
- Location: Hluhluwe, KwaZulu-Natal, South Africa
- Department: Front of House
- Minimum Education: Diploma or Advanced Certificate
- Job Category: Hospitality
Job Summary:
Are you passionate about interacting with new people? ANEW Hotels & Resorts is seeking a dynamic Front Office Manager in Hluhluwe, KwaZulu-Natal. The ideal candidate will create a great first impression, exceed customer expectations with efficient service, and have a positive attitude. Knowledge of the menu and hotel services is essential to contribute to the overall success of the company.
Requirements:
-3+ years of experience as a Front Office Manager or Assistant
-Qualification in Hospitality Management is an advantage
-In-depth knowledge of Opera Cloud
-Ability to stay positive and focused in a fast-paced environment
-Excellent interpersonal and communication skills
Responsibilities:
- Ensure compliance with Standard Operating Procedures for all areas of the Front Office
- Achieve high occupancy rates with the highest possible room rates
- Maintain systems and controls for handling payments, deposits, and cash-ups
- Ensure all charges are correctly entered and updated on guest bills
- Perform any other duties as requested by management
2. Receptionist (KwaZulu-Natal, Newcastle)
- Closing Date: October 26, 2024
- Reference Number: AHR240827-1
- Job Type: Permanent
- Location: Newcastle, KwaZulu-Natal, South Africa
- Department: Front of House
- Minimum Education: Grade 12 or National Certificate
- Job Category: Hospitality
Job Summary:
ANEW Resort Vulintaba is hiring a Receptionist to provide a friendly, fast, and efficient check-in and check-out experience. The role involves making reservations accurately and efficiently, contributing to the overall success of the company.
Requirements:
- 1+ year of reception experience
- Tertiary qualification in Hospitality or Tourism Management is an advantage
- Proficiency in MS Office and Opera
- Bilingual
- Strong communication skills, accountability, innovation, and motivation
Responsibilities:
-Assist Front Office Management with reception procedures
-Be familiar with all hotel and company policies
-Maintain the Front Office’s appearance and safekeeping of documents
-Greet guests in a polite, friendly, and efficient manner
-Ensure guests complete registration forms accurately
-Maintain high grooming and posture standards
3. Safari Administrator (KwaZulu-Natal, Hluhluwe)
- Closing Date: October 22, 2024
- Reference Number: AHR240823-1
- Job Type: Permanent
- Location: Hluhluwe, KwaZulu-Natal, South Africa
- Department: Front of House
- Minimum Education: Diploma or Advanced Certificate
- Job Category: Hospitality
Job Summary:
ANEW Hotels & Resorts is looking for a dedicated Safari Administrator for its Hluhluwe location. The ideal candidate should enjoy working away from city life and have a passion for excellent customer service. This role involves helping to grow a committed team and enhancing the property.
Requirements:
- 1+ year of experience in the hospitality industry at a 3- or 4-star property
- Standards-oriented with strong customer service skills
- Organized, detail-oriented, and deadline-driven
- Fluent in English and IsiZulu is an advantage
- Self-motivated and able to work shifts and weekends
Responsibilities:
- Greet and assist guests in the Safari Department
- Handle game drive reservations and cancellations
- Build rapport with guests and address any complaints professionally
- Keep detailed records of bookings and billings
- Report maintenance issues to management
4. Receptionist (Gauteng, Pretoria)
- Closing Date: September 14, 2024
- Reference Number: AHR240716-2
- Job Type: Permanent
- Location: Hatfield, Pretoria, Gauteng, South Africa
- Department: Front of House
- Minimum Education: Grade 12 or National Certificate
- Job Category: Hospitality
Job Summary:
ANEW Hotel Hatfield is seeking a Receptionist to deliver a friendly and efficient check-in and check-out experience. The successful candidate will handle transactions accurately, contributing to the company’s overall success.
Requirements:
- 1+ year of reception experience
- Tertiary qualification in Hospitality or Tourism Management is an advantage
- Strong knowledge of MS Office and Opera
- Bilingual
- Excellent communication skills
Responsibilities:
- Support Front Office Management with reception processes
- Understand hotel and company policies
- Maintain Front Office tidiness and safekeeping of documents
- Welcome guests politely and efficiently
- Ensure accurate completion of registration forms
- Maintain high grooming standards
5. Receptionist (Gauteng, Centurion)
- Closing Date: September 14, 2024
- Reference Number: AHR240716-1
- Job Type: Permanent
- Location: Centurion, Gauteng, South Africa
- Department: Front of House
- Minimum Education: Grade 12 or National Certificate
- Job Category: Hospitality
Job Summary:
ANEW Hotel Centurion is hiring a Receptionist to ensure a seamless check-in and check-out experience. The role requires handling transactions accurately and maintaining a positive guest experience.
Requirements:
- 1+ year of reception experience
- Tertiary qualification in Hospitality or Tourism Management is an advantage
- Proficiency in MS Office and Opera
- Bilingual
- Strong communication skills
Responsibilities:
- Assist with reception procedures and support management
- Be knowledgeable about hotel and company policies
- Keep the Front Office organized and secure documents
- Greet guests warmly and efficiently
- Ensure registration forms are completed correctly
- Uphold grooming and professional standards
6. Receptionist (North West, Rustenburg)
- Closing Date: September 8, 2024
- Reference Number: AHR240710-1
- Job Type: Permanent
- Location: Rustenburg, North West, South Africa
- Department: Front of House
- Minimum Education: Grade 12 or National Certificate
- Job Category: Hospitality
Job Summary:
ANEW Resort Hunters Rest is looking for a Receptionist to provide an excellent check-in and check-out service for guests. The successful candidate will handle transactions efficiently and ensure a positive experience for all guests.
Requirements:
- 1+ year of reception experience
- Tertiary qualification in Hospitality or Tourism Management is an advantage
- Proficiency in MS Office and Opera
- Bilingual
- Strong communication skills
Responsibilities:
- Assist in reception procedures and support Front Office Management
- Understand all hotel and company policies
- Maintain Front Office tidiness and secure documents
- Welcome guests in a friendly, efficient manner
- Ensure registration forms are accurately completed
- Maintain high grooming standards
7. Receptionist (Western Cape, Cape Town)
- Closing Date: September 6, 2024
- Reference Number: AHR240415-2
- Job Type: Permanent
- Location: Greenpoint, Cape Town, Western Cape, South Africa
- Department: Front of House
- Minimum Education: Grade 12 or National Certificate
- Job Category: Hospitality
Job Summary:
ANEW Hotel Green Point seeks a Receptionist to ensure smooth check-in and check-out procedures. The ideal candidate will handle reservations and transactions with accuracy and efficiency.
Requirements:
- 1+ year of reception experience
- Tertiary qualification in Hospitality or Tourism Management is an advantage
- Proficiency in MS Office and Opera
- Bilingual
- Excellent communication skills
Responsibilities:
- Support the Front Office Management with reception tasks
- Be familiar with hotel and company policies
- Maintain organization and safekeeping of Front Office documents
- Greet and assist guests courteously
- Ensure proper completion of registration forms
- Maintain professional grooming standards
HOW TO APPLY: