Cashbuild Job Opportunity for Unemployed Individuals

Position: General Assistant

Job Description:
Cashbuild is seeking individuals to provide exceptional customer service in-store. Responsibilities include stock merchandising, maintaining shelf pricing, and housekeeping in your designated area.

Key Responsibilities:

  1. Customer Service:
    • Offer advice and assistance to customers regarding products and queries.
    • Address and resolve customer complaints.
  2. Merchandising Standards:
    • Ensure bulk stock is displayed safely and in accordance with store layout.
    • Maintain proper merchandising and planograms in your area.
  3. Housekeeping:
    • Keep your area free of obstacles, ensuring merchandise is stocked promptly.
    • Maintain clear aisles for customer safety and convenience.
    • Ensure shelf prices are correctly labeled and complete housekeeping checklists when on duty.
  4. Safety (OHSA) Compliance:
    • Adhere to safety regulations by using safety gear and ensuring customer and staff safety.
    • Report any safety issues or discrepancies to the Store Manager.
  5. Stock Loss Management:
    • Report damaged stock to the Store Manager.
  6. Results-Driven:
    • Meet targets, maintain high standards, and ensure accuracy in your work.
    • Follow through on commitments and deliver best-practice quality.
  7. Problem-Solving:
    • Identify and resolve problems using available information in your department.
    • Escalate issues when necessary.
  8. Decision-Making:
    • Make decisions within company policies and timelines.
    • Implement decisions in line with agreed processes.
  9. Planning:
    • Plan work within the framework of department policies and procedures.
  10. Handling Pressure:
    • Maintain composure and consistency under pressure, managing workload effectively.
  11. Collaboration:
    • Show courtesy and a willingness to help when interacting with customers, suppliers, and colleagues.
    • Handle conflict situations professionally.
  12. Communication:
    • Communicate effectively with others, demonstrating courtesy and professionalism.
    • Share relevant information with appropriate stakeholders.

Job Requirements:

  • Minimum Grade 10 or NQF 3 with one year of relevant work experience, or Grade 12 without experience.
  • Ability to communicate in English and the local language.
  • Valid South African ID or work permit.
  • Basic math skills for accurate calculations.
  • Willingness to work shifts, weekends, and public holidays.
  • Ability to work well under pressure.

If you meet the above criteria and are eager to join a dynamic team, we encourage you to apply for this opportunity at Cashbuild.

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