Pedros Head Office Job Openings
Posted on: September 24, 2024
To apply, please follow the link at the end of the post. Good luck with your application!
1. ICT System Administrator
Role Overview:
Seeking a highly skilled 3rd Line Support System Administrator to manage IT infrastructure tasks, including patch management, cybersecurity, switch configuration, firewall management, and Azure cloud administration.
Key Responsibilities:
-Implement security patches using RMM tools (e.g., Datto RMM)
-Apply cybersecurity measures and configure HP switches with VLAN segmentation
-Manage firewalls (preferably Sophos/Fortinet) and oversee backups
-Administer Azure cloud environments and optimize security across Azure, Hyper-V, Exchange, and Active Directory
-Identify automation opportunities in Azure and on-premises systems
-Document system configurations, processes, and procedures
Requirements:
- Relevant IT qualification
- Experience with Datto RMM or similar tools
- Proficiency in cybersecurity, HP switch configuration, firewall management (Sophos/Fortinet)
- Experience with Azure administration, Microsoft certifications, and strong documentation skills
2. New Business Manager
Role Overview:
Responsible for driving business growth by identifying new opportunities, developing franchise expansions, and executing strategic market initiatives.
Key Responsibilities:
- Formulate business strategies for new market entries and franchise expansion
- Conduct market research and analyze trends for growth
- Support franchise recruitment and onboarding, assist in site selection
- Oversee new restaurant openings and manage third-party partnerships
- Prepare financial projections and manage new venture performance
Requirements:
- 5+ years in business development, franchise management, or similar fields within QSR, retail, or hospitality
- Proven business acumen, negotiation, and project management skills
- Strong financial analysis and market evaluation capabilities
- Willingness to travel
3. Accountant
Role Overview:
Seeking an experienced Accountant to manage financial reporting, implement financial controls, and support the finance team.
Key Responsibilities:
- Prepare and interpret financial reports
- Manage accounts payable/receivable, tax compliance, and audits
- Implement SOPs and drive process improvements
- Oversee internal controls and liaise with stakeholders
Requirements:
- 5+ years of accounting experience and team management
- Tertiary qualification in finance/accounting
- Experience with Sage 50/Pastel Evolution or similar systems
- FMCG, Fast Food, or Retail experience preferred
4. Research and Development Supervisor
Role Overview:
This position focuses on enhancing product offerings by improving quality, taste, and consistency. The supervisor will also test new equipment and processes.
Key Responsibilities:
- Lead product improvement efforts
- Test and evaluate new preparation equipment
- Conduct sensory evaluations and product trials
- Analyze customer feedback to implement enhancements
Requirements:
- Degree in Food Science or related field
- 3-5 years of experience in a QSR environment
- Proven supervisory experience and expertise in food preparation processes
5. Employee Relations Consultant
Role Overview:
This role involves supporting HR by advising on employee conflicts, maintaining HR policies, and ensuring compliance with labour regulations.
Key Responsibilities:
- Advise management on employee conflicts and HR protocols
- Investigate and chair disciplinary hearings
- Represent the company in labour disputes at the CCMA
- Ensure compliance with HR policies and safety standards
Requirements:
- Diploma/Degree in Human Resource Management or related experience
- Knowledge of SA labour laws, OHS, POPI regulations
- Strong negotiation and communication skills
6. Call Centre Agent
Role Overview:
Manage incoming customer calls, take orders, and provide information about menu items, services, and policies.
Key Responsibilities:
- Take orders for delivery/collection and communicate with stores
- Provide detailed menu descriptions and recommendations
- Upsell additional items and services to customers
Requirements:
- Matric certificate
- Computer literate with good phone etiquette
- Experience in a call centre environment
7. Creditors Clerk
Role Overview:
Responsible for managing accounts payable functions, supplier invoices, and reconciliations.
Key Responsibilities:
- Reconcile accounts and process supplier payments
- Verify supplier documents and maintain accurate records
- Ensure the accuracy of supplier age analysis
Requirements:
- 3 years of relevant experience
- Proficiency in MS Office and accounting software (e.g., Sage 200 Evolution)
8. Creative Manager
Role Overview:
Lead and inspire the creative team to deliver high-quality work that aligns with brand strategy and objectives.
Key Responsibilities:
- Provide creative direction for projects across digital, print, and video mediums
- Oversee project management, ensuring deadlines are met
- Develop and maintain brand guidelines
- Collaborate with cross-functional teams to support business objectives
Requirements:
- Bachelor’s degree in graphic design, fine arts, or communications
- 5+ years of experience in creative leadership
- Proficiency in Adobe Creative Suite
9. Customer Survey Administrator
Role Overview:
Collect feedback from customers and staff to improve the dining experience and operational processes.
Key Responsibilities:
- Gather and analyze survey data
- Prepare reports and present findings to management
- Travel to various stores to collect survey responses
Requirements:
- 1+ year of experience in a similar role
- Strong analytical skills and attention to detail
- Valid driver’s license and own vehicle
HOW TO APPLY:
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