Capitec Bank – ATM Assistants X50

Job Title: Better Champion
Company: Capitec Bank Ltd
Location: Various
Closing Date: Not specified

Purpose Statement:
Capitec Bank is seeking energetic, self-motivated individuals who are passionate about delivering exceptional service in the banking industry. As a Better Champion, you will be responsible for welcoming clients, managing branch flow through efficient queue operations, and assisting clients with ATM transactions and other self-service channels. This role also offers the opportunity to gain valuable knowledge, skills, and experience for future service consulting positions.

Key Responsibilities:

-Greet and assist clients, ensuring smooth branch operations and queue management.

-Provide excellent client service by helping customers complete transactions on ATMs and other self-service platforms.

-Gain knowledge and experience required for service consulting.

Qualifications:

  • Minimum: Grade 12 National Certificate or Vocational qualification.
  • Preferred: Some client service experience in a retail, financial, or banking environment.

Knowledge & Skills:

  • Minimum:
    • Basic calculation skills.
    • Ability to engage with people effectively.
    • Clear understanding of your own career aspirations, with a strong desire to learn.
  • Preferred:
    • Familiarity with banking environments and Capitec Bank’s products and processes.

Technical Skills:

  • Strong communication skills.
  • Proficient in MS Word, MS Excel, and MS Outlook.
  • Interpersonal and relationship management skills.

Conditions of Employment:

  • A clear criminal and credit record.
  • Must have recognizable fingerprints compatible with Capitec Bank’s internal electronic system.

Capitec’s Commitment to Diversity:
Capitec Bank is committed to promoting diversity and will aim to support employment equity goals with every appointment, where feasible.

Be a part of Capitec’s exciting journey by completing the necessary assessments and applying today!





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