Company Name: American Swiss (TFG Group)
Location: Shop 49, Maun, Botswana
Closing Date: February 8, 2025
Job Opportunity: Administration Controller
American Swiss, part of the internationally renowned TFG Group, is looking for a detail-oriented and driven Administration Controller to join our team at Maun, Botswana. This role is ideal for an individual who excels in administration, stock management, and delivering exceptional customer experiences in a fast-paced retail environment.
Responsibilities:
-Support the Store Manager with stock take and store administration.
-Monitor and analyze stock movements and implement risk management procedures to reduce stock losses and shrinkage.
-Ensure compliance with administration, systems, and reporting procedures.
-Extract and analyze store performance reports to present insights to the Store Manager.
-Organize and maintain in-store filing systems.
-Oversee cash handling and transactional activities to ensure adherence to processes.
-Ensure safety and security procedures are followed in-store.
-Process customer transactions using the POS system.
-Engage with customers to identify their needs and promote customer loyalty through cash reward programs.
-Take the initiative to improve the customer experience and satisfaction.
-Adhere to visual merchandising principles and maintain store housekeeping standards.
-Continuously enhance your selling skills and product knowledge.
-Collaborate with the team to meet sales targets and achieve store objectives.
-Stay up-to-date with the latest fashion trends.
Qualifications & Experience:
–BGCSE (Botswana General Certificate of Secondary Education) or equivalent qualification.
-Minimum of 3 years’ experience in retail or administration.
Skills & Competencies:
-Strong interest in fashion and customer engagement.
-Excellent administrative and organizational skills.
-Passion for delivering excellent customer service in a sales environment.
-Computer literacy and proficiency in administrative tasks.
-Ability to work under pressure and handle multiple tasks in a fast-paced setting.
-Strong verbal and written communication skills.
-Ability to work independently and take the initiative.
-Attention to detail and ability to plan and organize effectively.
-Willingness to work shifts as required.
Behaviors for Success:
-Energetic, enthusiastic, and eager to tackle new challenges.
-Builds strong customer relationships and delivers customer-centric solutions.
-Makes timely and effective decisions that align with organizational objectives.
-Proactively adopts new technologies and innovations to drive business success.
-Fosters a motivating and collaborative work environment to achieve team goals.
-Continuously seeks feedback and reflection to enhance personal strengths and address weaknesses.
HOW TO APPLY:
These jobs were popular with other job seekers
- SUN JV – Concrete Casting Hand X30
- The Lesotho Ministry of Health – Is looking for Drivers X3
- The Lesotho Ministry of Health – Is Seeking Principal Laboratory Technologist X6
- The Ministry of Agriculture – Is Looking for Drivers X7
- SUN JV – Steel Fixer (x30)
About Us
At TFG, our people are our greatest asset. With a diversified portfolio of 34 specialty lifestyle and apparel brands, we are committed to creating remarkable omnichannel experiences for our customers. American Swiss is a leader in fine jewelry and fashion accessories, offering a modern and elegant shopping environment.
Join our dynamic team at American Swiss and explore growth opportunities that will launch your career in retail and administration.