Location: Riverwalk Mall, Tlokweng Road, Gaborone, Botswana
Apply Before: 15 February 2025
Job Type: Full-time

Job Overview

American Swiss, a premier jewelry and accessories brand under TFG, is seeking a detail-oriented Administration Controller to join our team in Gaborone. This role is ideal for individuals with strong administrative and organizational skills who thrive in a retail environment. The successful candidate will be responsible for stock control, financial transactions, and overall store administration to ensure smooth daily operations.

Key Responsibilities

• Assist the Store Manager with stock-taking and store administration.
• Monitor and analyze stock movement within the store.
• Implement risk management procedures to minimize stock losses and shrinkage.
• Ensure compliance with all administrative, reporting, and system procedures.
• Extract and analyze store reports related to turnover and stock performance.
• Organize and maintain in-store filing systems.
• Monitor and control cash transactions to ensure adherence to standard procedures.
• Maintain in-store safety and security procedures.
• Process customer transactions through the retail system (POS).
• Identify customer needs through professional engagement and communication.
• Establish customer loyalty by promoting cash reward programs.
• Take initiative to improve customer experience and satisfaction.
• Adhere to visual merchandising principles and maintain store housekeeping standards.
• Continuously seek opportunities to enhance selling skills and product knowledge.
• Work collaboratively with the team to meet sales targets and store objectives.
• Stay up to date with the latest fashion trends and industry developments.

Qualifications and Skills

• Botswana General Certificate of Secondary Education (BGCSE) or equivalent.
• A minimum of three years of retail or administrative experience.
• Strong interest in fashion, jewelry, and customer service.
• Excellent administrative and organizational skills.
• Proficiency in computer applications and retail management systems.
• Ability to work under pressure in a fast-paced retail environment.
• Availability to work shifts, including weekends and public holidays.
• Strong verbal and written communication skills.
• Ability to plan, organize, and manage time effectively.
• A proactive and independent work ethic.
• Attention to detail and problem-solving skills.

How To Apply:

Why Join Us?

At American Swiss, we pride ourselves on creating an engaging and dynamic work environment where employees can grow and develop their careers. As part of TFG’s global retail portfolio, we provide endless opportunities for professional advancement and personal development.

Join our team and be part of a brand that inspires confidence, elegance, and excellence.