Job Title: Porter/Driver
Location: Benoni, Gauteng, South Africa
Closing Date: 2025/02/15
Overview
ANEW Hotel OR Tambo is seeking a dedicated and professional Porter/Driver to join our team in Benoni, Gauteng. The successful candidate will play a key role in ensuring a welcoming and seamless experience for our guests by assisting with luggage, providing excellent customer service, guiding guests to their rooms, and addressing inquiries about the hotel’s facilities.
Responsibilities
-Warmly greet customers as they arrive, maintaining a polite, friendly, and professional demeanor.
-Assist guests with their luggage and escort them to their rooms.
-Provide information about the hotel’s services, amenities, and accommodation rates.
-Build positive relationships with guests, ensuring they feel comfortable and addressing any complaints courteously to uphold the hotel’s reputation.
-Facilitate effective communication and collaboration with other departments, particularly housekeeping and the restaurant.
-Manage inquiries and messages efficiently and courteously.
Requirements
- Education: Matric (Higher Certificate). A tertiary qualification is advantageous.
- Experience: At least 2 years of experience in a Porter/Driver role.
- Skills: Strong communication skills and excellent customer service abilities.
- License: Valid driver’s license with a Professional Driving Permit (PDP).
- Physical Capability: Ability to lift heavy objects.
- Attributes: Observant, proactive, and customer-focused.
HOW TO APPLY:
This position offers an opportunity to contribute to an exceptional guest experience in a dynamic hospitality environment. If you meet the above requirements and are passionate about delivering outstanding service, we encourage you to apply before the closing date.