Bayport – Executive Assistant

Job Title: Executive Assistant to the CEO
Location: Gaborone
Employment Type: Permanent

Main Purpose of the Job:

The Executive Personal Assistant (EPA) provides comprehensive support to the Chief Executive Officer, enabling them to focus on strategic priorities, organizational goals, and stakeholder engagement. This role demands a proactive, organized, and resourceful individual with exceptional communication and interpersonal skills. The ideal candidate will align with the organization’s mission and values, ensuring smooth executive-level operations and reinforcing Bayport’s image in every interaction.


Main Duties and Responsibilities

Operational:

-Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements.

-Prepare and organize documents, reports, presentations, and correspondence.

-Act as a liaison between the CEO and internal/external clients.

-Draft, edit, and proofread emails, reports, and other critical documents.

-Facilitate the CEO’s engagement with key stakeholders, including Board members, shareholders, and external industry bodies.

-Manage information flow promptly and accurately.

Meeting Coordination:

  • Organize and prepare for meetings, including agenda creation, minute-taking, and follow-ups on action items.
  • Ensure seamless meeting logistics, including scheduling and conferencing arrangements.
  • Compile and distribute detailed reports and presentations to support CEO’s decisions.

Project Support:

  • Assist with special projects and strategic initiatives as directed by the CEO.
  • Monitor and analyze project data, completing insights to support decision-making processes.

Travel Coordination:

  • Arrange complex travel itineraries, including flights, accommodations, and transportation.
  • Prepare detailed travel plans and manage expenses for reimbursement.

Event Coordination:

  • Plan and manage events, workshops, and conferences led by the CEO.
  • Collaborate with internal teams to align event objectives with organizational goals.

Personal Assistance:

  • Support the CEO with personal errands and commitments as required.
  • Assist in balancing professional and personal priorities seamlessly.

Strategic and Organizational Support:

  • Proactively identify areas where the CEO’s time and focus can be optimized.
  • Monitor progress on organizational priorities and flag issues requiring the CEO’s attention.
  • Track strategic initiatives to completion, working closely with key external and internal stakeholders.

Education:

  • Minimum Qualification: Bachelor’s degree in Business Administration, Communication, or a related field preferred.

Experience and Knowledge:

  • At least 4 years of experience as an executive assistant, personal assistant, or in a similar role.
  • 2 years of financial services industry experience or Non-Bank lending industry preferred.

Skills and Competencies:

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong communication skills in English and Setswana.
  • Excellent organizational and time-management abilities.
  • Ability to handle sensitive and confidential information with discretion.
  • Exceptional attention to detail and problem-solving abilities.
  • Strong interpersonal skills and ability to build relationships at all levels.
  • Flexibility, decision-making skills, and proactive attitude.

Certifications and Training Courses:

  • Customer Service Training.
  • Telephone etiquette training.
  • Executive Personal Assistant training.






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