Receptionist (Full-Time)
Location: Gaborone
Overview
BPOMAS is seeking a professional and well-organized Receptionist to join our team. Reporting to the Administration Officer, this role serves as the first point of contact for clients and visitors, delivering exceptional front-desk services. The successful candidate will also provide administrative support to ensure operational efficiency within the organization.
Key Responsibilities
- Deliver professional front-office services, including telephone handling, to uphold BPOMAS’s image.
- Ensure timely office opening and maintain orderly reception, meeting rooms, waiting areas, and public kitchen spaces.
- Welcome and direct visitors to the appropriate destinations/offices.
- Prepare visitor logs and compile monthly reports.
- Relay messages promptly to relevant employees.
- Support procurement processes, including preparing purchase requests, purchase orders, and payment requisitions.
- Secure service quotations and monitor office stationery and refreshment stock levels.
- Coordinate travel and logistics plans.
- Manage booking schedules for meeting rooms, vehicles, and shared equipment.
- Maintain and communicate updates to the office directory.
- Schedule and confirm appointments, ensuring the operational efficiency of the team.
- Organize and maintain both digital and physical filing systems.
- Capture customer data, handle correspondence, and distribute mail and communications efficiently.
- Coordinate external courier services for outgoing mail.
- Process payments as instructed within the same day.
- Administer office supplies and ensure stock availability.
OTHER VACANCIES:
Qualifications
- Diploma in Office Administration or Secretarial Studies from a recognized institution.
Experience
- A minimum of 2 years in a professional office setting.
Skills & Competencies
- Strong verbal and written communication skills.
- Excellent interpersonal and collaboration abilities.
- Proficient in planning, organization, and coordination.
- Customer-focused with results-oriented problem-solving skills.
- Familiarity with office equipment and basic administration tasks.
- Competency in Microsoft Office Suite.
HOW TO APPLY:
OTHER VACANCIES: