Receptionist – Alpha Direct (Gaborone, Botswana) – Apply by 23 May 2025
Job Opportunity: Receptionist – Alpha Direct (Gaborone, Botswana) – Apply by 23 May 2025
Location: Gaborone, Botswana
Position: Receptionist
Contract Type: Permanent
Closing Date: 23 May 2025
Company: Alpha Direct Insurance
Overview:
At Alpha Direct, we are more than just an insurance company—we are building an exceptional customer experience from the very first interaction. That experience starts at our front desk. We are seeking a professional, energetic, and people-oriented Receptionist to be the face of our company and the anchor of our administrative operations. If you can confidently handle ringing phones, walk-in queries, and office logistics while maintaining a sharp presence, we want you to be part of our dynamic team.
Key Responsibilities:
-Serve as the primary point of contact for all visitors, clients, and phone enquiries
-Operate the switchboard and route calls efficiently to relevant departments
-Maintain a clean, organized, and welcoming reception area, meeting rooms, and office foyer
-Follow security and visitor protocols with precision, including monitoring logbooks and issuing visitor badges
-Support various departments with administrative and logistical tasks
-Monitor and replenish office supplies as per EOQ standards
-Coordinate general enquiries and escalate complex queries to supervisors or managers
-Ensure high standards of professionalism and personal presentation at all times
-Assist in scheduling, office event logistics, and other clerical duties as required
-Document and communicate administrative irregularities and team needs to ensure workflow continuity
Requirements & Skills:
Qualifications:
-Post-secondary education in Administration, Secretarial Studies, or a related field
-Valid driver’s license
-Minimum 3 years of experience in a customer-facing or administrative role
Skills & Competencies:
-Excellent verbal and written communication skills
-Strong interpersonal and customer service abilities
-Effective time management and multitasking skills
-High attention to detail and ability to work under pressure
-Proficiency in MS Office and general office technologies
-Friendly, confident, and adaptable with a professional attitude
-Ability to work independently and collaboratively
-Demonstrated discretion and ability to handle confidential information
Why Join Alpha Direct?
-Competitive salary and performance-based bonuses
-Medical and wellness benefits
-Fast-paced, inclusive, and supportive company culture
-Long-term employee share option scheme
-A chance to work with a company that values impact and innovation
APPLICATION PROCESS
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