Exact Store: Store Manager (45hr)
Job Title: Store Manager (45hr) – Exact
Location: Blue Jacket Mall, Francistown, Botswana
Employer: TFG (The Foschini Group)
Closing Date: 22 May 2025
Overview:
Exact, a brand under TFG, is seeking a driven and experienced Store Manager to lead operations at its Blue Jacket Mall branch in Francistown. This position is ideal for individuals with a passion for retail leadership, people development, and delivering excellent customer experiences.
Key Responsibilities:
-Drive turnover to achieve and exceed sales targets
-Manage and control operational expenses
-Monitor and reduce stock losses in line with company standards
-Lead recruitment, staff development, and performance management
-Oversee in-store merchandising according to brand strategy
-Execute the company’s customer service strategy to ensure customer satisfaction
Minimum Qualifications & Experience:
- Botswana General Certificate of Secondary Education (BGCSE)
- Minimum of 3 years of retail experience, with at least 1 year in a store leadership role
Key Skills:
-Customer Service & Loyalty
-Sales Strategy & Negotiation
-Planning & Organising
-Performance Management
-Conflict Resolution
-Leadership and Team Development
-Knowledge of store policies and procedures
-Ability to use digital tools and sales platforms
Behavioural Competencies:
–Action Oriented: Takes on new challenges with urgency
–Builds Networks: Cultivates productive internal and external relationships
–Customer Focus: Understands and exceeds customer expectations
–Directs Work: Efficiently leads teams and delegates tasks
–Drives Engagement: Motivates teams to achieve results
–Ensures Accountability: Takes ownership of responsibilities
–Optimizes Work Processes: Continuously improves team and store performance
–Values Differences: Appreciates diversity in the workplace