Markham: Administration Controller (45hr)
Job Title: Administration Controller (45hr) – Markham
Location: Gaborone, Botswana
Employer: TFG (The Foschini Group)
Closing Date: 15 May 2025
Overview:
Markham, a leading men’s fashion brand under TFG, is seeking an Administration Controller to join its team in Gaborone. This is a key store-based role focused on ensuring accurate administration, stock management, and customer service excellence. The ideal candidate is passionate about retail operations and thrives in a fast-paced, fashion-forward environment.
Key Responsibilities:
-Support the Store Manager with stock take processes and administrative functions
-Monitor and analyse stock movement to identify variances and implement corrective actions
-Enforce risk management procedures to minimise shrinkage and stock loss
-Ensure full compliance with all administrative systems and reporting requirements
-Generate and interpret store reports to assist in turnover and stock analysis
-Maintain a well-organised in-store filing system
-Manage and monitor cash handling and transactional activities in line with set procedures
-Enforce safety and security protocols within the store
-Process POS transactions accurately
-Identify customer needs through effective communication and engagement
-Promote customer loyalty through cash rewards programmes
-Adhere to visual merchandising and housekeeping standards
-Work collaboratively with the team to meet sales targets and store goals
-Stay aligned with current fashion trends and product knowledge
Minimum Qualifications & Experience:
- Botswana General Certificate of Secondary Education (BGCSE)
- Minimum 3 years’ experience in a retail or administrative role
Skills & Competencies:
- Strong interest in fashion and retail operations
- Excellent administrative and organisational skills
- Proficiency in computer systems and retail platforms
- Ability to work under pressure and meet deadlines
- Flexibility to work shifts, weekends, and public holidays
- Strong communication (verbal and written)
- High attention to detail and accuracy
- Independent, self-driven, and initiative-taking
- Good planning and multi-tasking abilities
Behavioural Attributes:
- Action-oriented with enthusiasm and urgency
- Builds strong internal and external networks
- Customer-centric approach
- Makes informed, timely decisions
- Adopts digital tools and technologies
- Motivates teams and supports organisational goals
- Seeks continuous improvement and personal development