Location: Piet Retief, Mpumalanga
Closing Date: Not specified
Overview
Capitec Bank Ltd is seeking energetic and self-motivated individuals who are passionate about providing excellent service in the banking industry. This role involves welcoming clients, managing branch flow, and assisting with ATM and remote transactions.
Responsibilities
-Welcome clients and manage branch queue efficiently
-Provide excellent client service
-Assist clients with ATM transactions and other self-service channels
-Develop knowledge and skills necessary for service consulting
Requirements
Experience
–Minimum: No prior experience required, but must possess a Grade 12 National Certificate
–Ideal: Some experience in client service within a retail, financial, or banking environment
Qualifications
–Minimum: Grade 12 National Certificate / Vocational
–Ideal or Preferred: Understanding of bank branch environments and Capitec Bank products and processes
Knowledge
–Minimum:
-Basic calculation skills
-Ability to engage with people
-Clarity and understanding of personal aspirations, ambition, and eagerness to learn
–Ideal:
-Knowledge of bank branch operations
-Familiarity with Capitec Bank products and internal business processes
Skills
-Communication Skills
-Computer Literacy (MS Word, MS Excel, MS Outlook)
-Interpersonal and Relationship Management Skills
Conditions of Employment
-Clear criminal and credit record
-Fingerprints must be detectable/recognizable on Capitec Bank’s internal electronic banking system
Capitec Bank is committed to diversity and supports the achievement of employment equity goals where feasible.
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