Botswana Savings Bank
Location: Various Locations Across Botswana
Job Type: Commission-Based
Closing Date: 14th February 2025
Reference Number: Agency Banking (DSA 001)
About Botswana Savings Bank
Botswana Savings Bank (BSB) is committed to providing accessible and innovative banking solutions to communities across the country. As part of our expansion efforts, we are seeking highly motivated and results-driven Direct Sales Agents to promote and onboard agents for our Agency Banking services.
Position Overview
The Direct Sales Agents (DSAs) will be responsible for identifying and enrolling new agents, conducting sales campaigns, and ensuring that all transactions and activities comply with banking policies and regulatory guidelines. This role is commission-based and ideal for individuals with strong sales and networking skills.
Vacancies Available in the Following Areas
- Bobonong
- Charles Hill
- Francistown
- Gaborone
- Ghanzi
- Goodhope
- Gumare
- Jwaneng
- Kanye
- Kasane
- Letlhakane
- Lobatse
- Mahalapye
- Maun
- Palapye
- Ramotswa
- Selebi Phikwe
- Serowe
- Tsabong
- Tutume
- Molepolole
- Kang
- Shakawe
Key Responsibilities
- Identify and onboard new Agency Banking Agents.
- Conduct sales campaigns and activations to promote Agency Banking.
- Enroll agents for Online Banking and meet set sales targets.
- Train agents on transaction execution and compliance with banking regulations.
- Monitor agent performance and provide first-line support.
- Maintain strong relationships with agents and customers to drive continued usage.
- Conduct presentations and marketing efforts to attract potential agents.
- Verify customer documents and conduct Know Your Customer (KYC) procedures.
- Identify and report fraudulent activities or suspicious transactions.
- Assist customers with transaction-related issues.
- Maintain accurate records of agent onboarding and sales performance.
- Provide regular market trend and customer feedback reports to the bank.
Qualifications and Experience
- Education:
- Diploma in a Business-related field or equivalent qualification.
- Experience:
- Minimum two (2) years of sales experience, preferably in a banking environment.
- Prior experience in a sales or customer-facing role will be an added advantage.
Key Competencies
- Strong networking and charisma.
- Product and industry knowledge.
- Business and results-driven mindset.
- Excellent customer service skills.
- Ability to work independently with minimal supervision.
- Strong interpersonal and communication skills.
Application Process
Interested and qualified candidates must apply no later than 14th February 2025. Only shortlisted candidates will be contacted.
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