Job Title: Relationship Manager
Location: Gaborone
Employment Type: Full-Time
Closing Date: January 28, 2025
Job Requisition ID: R27073
Job Overview
FNB Botswana is looking for a driven and customer-focused Relationship Manager to join our team. The successful candidate will manage client relationships within the Banking Sub-Segment, proactively grow the business, and deliver value-adding financial solutions tailored to meet customer needs.
Key Responsibilities
- Portfolio Growth and Sales Strategy:
- Define and implement a portfolio growth strategy aligned with segment-specific targets.
- Proactively source new business opportunities and deliver tailored financial solutions.
- Develop and execute sales initiatives to achieve and exceed growth targets.
- Customer Relationship Management:
- Identify customer needs and deliver customised financial solutions while cross-selling additional products.
- Build and maintain a wide network of business and social relationships to generate ongoing revenue.
- Arrange networking events, seminars, and other activities to foster strong customer relationships.
- Target Achievement:
- Proactively drive sales and portfolio targets to meet organizational objectives.
- Monitor and track sales performance to ensure sustained growth.
- Service Excellence:
- Deliver exceptional customer service that exceeds expectations by providing proactive, innovative, and appropriate solutions.
- Act as a trusted advisor to customers, offering guidance on value-added financial products.
Candidate Profile
- Education and Experience:
- Proven experience in managing client relationships, with a strong focus on sales and portfolio management.
- In-depth understanding of financial solutions and customer needs analysis.
- Skills and Attributes:
- Excellent communication and interpersonal skills to build lasting relationships.
- Strategic thinking and problem-solving abilities to identify and deliver value-driven solutions.
- Strong networking and relationship-building capabilities to leverage business opportunities.
Additional Information
- Applications must be submitted before January 28, 2025. Late applications will not be considered.
- FNB Botswana is committed to Employment Equity and encourages individuals with disabilities to apply. Disclosure of disability status is voluntary and will remain confidential unless required by law.
HOW TO APPLY:
These jobs were popular with other job seekers