Company Name: Foschini
Location: Pioneer Mall, Maseru, Lesotho
Closing Date: January 27, 2025
Job Opportunity: Fashion Consultant
Foschini is looking for a dynamic and enthusiastic Fashion Consultant to join our team at Pioneer Mall, Maseru. As a Fashion Consultant, you will be an ambassador for our brand, ensuring that every customer experience is exceptional while contributing to the success of our store through sales, product knowledge, and customer loyalty.
Responsibilities:
-Serve as an ambassador for Foschini, delivering an exceptional customer experience.
-Exceed customer expectations by offering personalized solutions and product recommendations.
-Monitor and track sales performance, working to meet and exceed sales targets.
-Stay informed about the latest fashion trends and product offerings to provide customers with up-to-date options.
-Proactively identify and pursue opportunities for new sales.
-Assist with stock replenishment and maintaining a well-organized store environment.
Qualifications & Experience:
–Form E (LGCSE) or equivalent qualification.
Skills:
-Passion for people and exceptional customer service.
-Target-driven with a strong focus on achieving sales goals.
-Excellent verbal and written communication skills.
-Ability to multi-task and work efficiently in a fast-paced retail environment.
-Independent and self-motivated with a proactive approach.
-High attention to detail and commitment to delivering quality service.
-Strong customer service delivery and the ability to resolve customer challenges.
-Negotiation and selling expertise.
Behaviours:
–Adhering to Standards: Ensures quality and compliance in all work activities.
–Continual Improvement: Always seeking ways to improve processes and outcomes.
–Decision Making: Analyzes situations effectively to make timely and informed decisions.
–Driving & Persevering: Keeps focused on goals and demonstrates resilience.
–Meeting Customer Expectations: Consistently delivers top-tier customer service.
–Planning & Organizing: Uses structured approaches to manage time and tasks effectively.
–Relating & Networking: Builds relationships with customers and colleagues.