Job Vacancies at ANEW Hotels & Resorts


1. Front Office Manager (KwaZulu-Natal, Hluhluwe)

  • Closing Date: November 1, 2024
  • Reference Number: AHR240902-2
  • Job Type: Permanent
  • Location: Hluhluwe, KwaZulu-Natal, South Africa
  • Department: Front of House
  • Minimum Education: Diploma or Advanced Certificate
  • Job Category: Hospitality

Job Summary:
Are you passionate about interacting with new people? ANEW Hotels & Resorts is seeking a dynamic Front Office Manager in Hluhluwe, KwaZulu-Natal. The ideal candidate will create a great first impression, exceed customer expectations with efficient service, and have a positive attitude. Knowledge of the menu and hotel services is essential to contribute to the overall success of the company.

Requirements:

-3+ years of experience as a Front Office Manager or Assistant

-Qualification in Hospitality Management is an advantage

-In-depth knowledge of Opera Cloud

-Ability to stay positive and focused in a fast-paced environment

-Excellent interpersonal and communication skills

Responsibilities:

  • Ensure compliance with Standard Operating Procedures for all areas of the Front Office
  • Achieve high occupancy rates with the highest possible room rates
  • Maintain systems and controls for handling payments, deposits, and cash-ups
  • Ensure all charges are correctly entered and updated on guest bills
  • Perform any other duties as requested by management

2. Receptionist (KwaZulu-Natal, Newcastle)

  • Closing Date: October 26, 2024
  • Reference Number: AHR240827-1
  • Job Type: Permanent
  • Location: Newcastle, KwaZulu-Natal, South Africa
  • Department: Front of House
  • Minimum Education: Grade 12 or National Certificate
  • Job Category: Hospitality

Job Summary:
ANEW Resort Vulintaba is hiring a Receptionist to provide a friendly, fast, and efficient check-in and check-out experience. The role involves making reservations accurately and efficiently, contributing to the overall success of the company.

Requirements:

  • 1+ year of reception experience
  • Tertiary qualification in Hospitality or Tourism Management is an advantage
  • Proficiency in MS Office and Opera
  • Bilingual
  • Strong communication skills, accountability, innovation, and motivation

Responsibilities:

-Assist Front Office Management with reception procedures

-Be familiar with all hotel and company policies

-Maintain the Front Office’s appearance and safekeeping of documents

-Greet guests in a polite, friendly, and efficient manner

-Ensure guests complete registration forms accurately

-Maintain high grooming and posture standards


3. Safari Administrator (KwaZulu-Natal, Hluhluwe)

  • Closing Date: October 22, 2024
  • Reference Number: AHR240823-1
  • Job Type: Permanent
  • Location: Hluhluwe, KwaZulu-Natal, South Africa
  • Department: Front of House
  • Minimum Education: Diploma or Advanced Certificate
  • Job Category: Hospitality

Job Summary:
ANEW Hotels & Resorts is looking for a dedicated Safari Administrator for its Hluhluwe location. The ideal candidate should enjoy working away from city life and have a passion for excellent customer service. This role involves helping to grow a committed team and enhancing the property.

Requirements:

  • 1+ year of experience in the hospitality industry at a 3- or 4-star property
  • Standards-oriented with strong customer service skills
  • Organized, detail-oriented, and deadline-driven
  • Fluent in English and IsiZulu is an advantage
  • Self-motivated and able to work shifts and weekends

Responsibilities:

  • Greet and assist guests in the Safari Department
  • Handle game drive reservations and cancellations
  • Build rapport with guests and address any complaints professionally
  • Keep detailed records of bookings and billings
  • Report maintenance issues to management

4. Receptionist (Gauteng, Pretoria)

  • Closing Date: September 14, 2024
  • Reference Number: AHR240716-2
  • Job Type: Permanent
  • Location: Hatfield, Pretoria, Gauteng, South Africa
  • Department: Front of House
  • Minimum Education: Grade 12 or National Certificate
  • Job Category: Hospitality

Job Summary:
ANEW Hotel Hatfield is seeking a Receptionist to deliver a friendly and efficient check-in and check-out experience. The successful candidate will handle transactions accurately, contributing to the company’s overall success.

Requirements:

  • 1+ year of reception experience
  • Tertiary qualification in Hospitality or Tourism Management is an advantage
  • Strong knowledge of MS Office and Opera
  • Bilingual
  • Excellent communication skills

Responsibilities:

  • Support Front Office Management with reception processes
  • Understand hotel and company policies
  • Maintain Front Office tidiness and safekeeping of documents
  • Welcome guests politely and efficiently
  • Ensure accurate completion of registration forms
  • Maintain high grooming standards

5. Receptionist (Gauteng, Centurion)

  • Closing Date: September 14, 2024
  • Reference Number: AHR240716-1
  • Job Type: Permanent
  • Location: Centurion, Gauteng, South Africa
  • Department: Front of House
  • Minimum Education: Grade 12 or National Certificate
  • Job Category: Hospitality

Job Summary:
ANEW Hotel Centurion is hiring a Receptionist to ensure a seamless check-in and check-out experience. The role requires handling transactions accurately and maintaining a positive guest experience.

Requirements:

  • 1+ year of reception experience
  • Tertiary qualification in Hospitality or Tourism Management is an advantage
  • Proficiency in MS Office and Opera
  • Bilingual
  • Strong communication skills

Responsibilities:

  • Assist with reception procedures and support management
  • Be knowledgeable about hotel and company policies
  • Keep the Front Office organized and secure documents
  • Greet guests warmly and efficiently
  • Ensure registration forms are completed correctly
  • Uphold grooming and professional standards

6. Receptionist (North West, Rustenburg)

  • Closing Date: September 8, 2024
  • Reference Number: AHR240710-1
  • Job Type: Permanent
  • Location: Rustenburg, North West, South Africa
  • Department: Front of House
  • Minimum Education: Grade 12 or National Certificate
  • Job Category: Hospitality

Job Summary:
ANEW Resort Hunters Rest is looking for a Receptionist to provide an excellent check-in and check-out service for guests. The successful candidate will handle transactions efficiently and ensure a positive experience for all guests.

Requirements:

  • 1+ year of reception experience
  • Tertiary qualification in Hospitality or Tourism Management is an advantage
  • Proficiency in MS Office and Opera
  • Bilingual
  • Strong communication skills

Responsibilities:

  • Assist in reception procedures and support Front Office Management
  • Understand all hotel and company policies
  • Maintain Front Office tidiness and secure documents
  • Welcome guests in a friendly, efficient manner
  • Ensure registration forms are accurately completed
  • Maintain high grooming standards

7. Receptionist (Western Cape, Cape Town)

  • Closing Date: September 6, 2024
  • Reference Number: AHR240415-2
  • Job Type: Permanent
  • Location: Greenpoint, Cape Town, Western Cape, South Africa
  • Department: Front of House
  • Minimum Education: Grade 12 or National Certificate
  • Job Category: Hospitality

Job Summary:
ANEW Hotel Green Point seeks a Receptionist to ensure smooth check-in and check-out procedures. The ideal candidate will handle reservations and transactions with accuracy and efficiency.

Requirements:

  • 1+ year of reception experience
  • Tertiary qualification in Hospitality or Tourism Management is an advantage
  • Proficiency in MS Office and Opera
  • Bilingual
  • Excellent communication skills

Responsibilities:

  • Support the Front Office Management with reception tasks
  • Be familiar with hotel and company policies
  • Maintain organization and safekeeping of Front Office documents
  • Greet and assist guests courteously
  • Ensure proper completion of registration forms
  • Maintain professional grooming standards