Shop Assistant / Cashier โ€“ Umhlanga & Surrounding Areas (KwaZulu-Natal) โ€“ Apply by 20 June 2025

Shop Assistant / Cashier โ€“ Umhlanga & Surrounding Areas (KwaZulu-Natal) โ€“ Apply by 20 June 2025

Job Opportunity: Shop Assistant / Cashier โ€“ Umhlanga & Surrounding Areas (KwaZulu-Natal) โ€“ Apply by 20 June 2025


Location: Umhlanga & Surrounding Areas, KwaZulu-Natal, South Africa
Position: Shop Assistant / Cashier
Industry: FMCG, Retail, Wholesale, and Supply Chain
Contract Type: Permanent
Closing Date: 20 June 2025
Employment Equity (EE) Position: Yes
Listing Reference: click_020382


Overview:

Clicks Group is hiring Shop Assistant / Cashiers for its stores in Umhlanga and surrounding areas. This role is essential to providing outstanding customer service and ensuring the efficient execution of in-store operations. If youโ€™re passionate about retail and ready to contribute to South Africaโ€™s leading health and beauty retailer, this is the perfect opportunity.


Key Responsibilities:

-Efficiently manage all point-of-sale (POS) operations.

-Maintain high accuracy in scanning merchandise and handling customer payments.

-Ensure safe and secure handling of cash and other payment methods.

-Actively promote and assist customers with Clicks ClubCard sign-ups to meet participation targets.

-Keep customers informed about ongoing promotions to boost sales.

-Deliver professional and friendly customer service, representing the Clicks brand positively.

-Maintain merchandising and housekeeping standards aligned with store guidelines.

-Stay up to date with product knowledge, promotions, and events to assist customers effectively.


Requirements:

  • Education:
    • Essential: Grade 12 (Matric)
    • Desirable: 50% or higher in Mathematics and English at Grade 12 level
  • Experience:
    • Desirable: Previous experience in a customer-facing role in a retail or FMCG environment

Skills & Knowledge:

  • Knowledge of:
    • Retail operations, merchandising, and promotion principles
    • Customer service excellence standards
    • Basic mathematical calculations and stock handling
  • Skills:
    • Communication and customer engagement
    • Planning and organising
    • Problem-solving
    • Numeracy and computer literacy

Core Competencies:

  • Relating and networking
  • Following instructions and procedures
  • Delivering results and meeting customer expectations
  • Working with people
  • Coping with pressure and setbacks
  • Persuading and influencing


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