Position: General Assistant

Job Description:
Cashbuild is seeking individuals to provide exceptional customer service in-store. Responsibilities include stock merchandising, maintaining shelf pricing, and housekeeping in your designated area.

Key Responsibilities:

1. Customer Service:
   • Offer advice and assistance to customers regarding products and queries.
   • Address and resolve customer complaints.
2. Merchandising Standards:
   • Ensure bulk stock is displayed safely and in accordance with store layout.
   • Maintain proper merchandising and planograms in your area.
3. Housekeeping:
   • Keep your area free of obstacles, ensuring merchandise is stocked promptly.
   • Maintain clear aisles for customer safety and convenience.
   • Ensure shelf prices are correctly labeled and complete housekeeping checklists when on duty.
4. Safety (OHSA) Compliance:
   • Adhere to safety regulations by using safety gear and ensuring customer and staff safety.
   • Report any safety issues or discrepancies to the Store Manager.
5. Stock Loss Management:
   • Report damaged stock to the Store Manager.
6. Results-Driven:
   • Meet targets, maintain high standards, and ensure accuracy in your work.
   • Follow through on commitments and deliver best-practice quality.
7. Problem-Solving:
   • Identify and resolve problems using available information in your department.
   • Escalate issues when necessary.
8. Decision-Making:
   • Make decisions within company policies and timelines.
   • Implement decisions in line with agreed processes.
9. Planning:
   • Plan work within the framework of department policies and procedures.
10. Handling Pressure:
    • Maintain composure and consistency under pressure, managing workload effectively.
11. Collaboration:
    • Show courtesy and a willingness to help when interacting with customers, suppliers, and colleagues.
    • Handle conflict situations professionally.
12. Communication:
    • Communicate effectively with others, demonstrating courtesy and professionalism.
    • Share relevant information with appropriate stakeholders.

Job Requirements:

• Minimum Grade 10 or NQF 3 with one year of relevant work experience, or Grade 12 without experience.
• Ability to communicate in English and the local language.
• Valid South African ID or work permit.
• Basic math skills for accurate calculations.
• Willingness to work shifts, weekends, and public holidays.
• Ability to work well under pressure.

HOW TO APPLY:

If you meet the above criteria and are eager to join a dynamic team, we encourage you to apply for this opportunity at Cashbuild.

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