Salary: R397 116 per annum
Employer: Department of Employment and Labour
Programme: Unemployment Insurance Fund (UIF)
Closing Date: As per departmental notice (apply as soon as possible)

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Introduction

The Department of Employment and Labour invites suitably qualified candidates to apply for Senior Administration Officer positions within UIF Operations and UIF Claims Processing Services. These posts are based at various Labour Centres and Satellite Offices across KwaZulu-Natal, North West, and Limpopo. The roles focus on delivering high-quality unemployment insurance services, claims processing, and supervisory support.

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POST 02/18: Senior Administration Officers – UIF Operations (x16 Posts)

Salary: R397 116 per annum

Centres & Posts

• Dundee Labour Centre (x1) – Ref: HR4/4/5/84
• Estcourt Labour Centre (x1) – Ref: HR4/4/5/8584
• Kokstad Labour Centre (x1) – Ref: HR4/4/5/8784
• Ladysmith Labour Centre (x1) – Ref: HR4/4/5/8884
• Port Shepstone Labour Centre (x1) – Ref: HR4/4/5/9084
• Prospecton Labour Centre (x1) – Ref: HR4/4/5/9184
• Richards Bay Labour Centre (x1) – Ref: HR4/4/5/9284
• Richmond Labour Centre (x1) – Ref: HR4/4/5/9384
• Stanger Labour Centre (x1) – Ref: HR4/4/5/9484
• Ulundi Labour Centre (x1) – Ref: HR4/4/5/9584
• Jozini Satellite Office (x2) – Ref: HR4/4/5/86
• Verulam Labour Centre (x2) – Ref: HR4/4/96
• Phoenix Satellite Office (x1) – Ref: HR4/4/5/89
• Vryheid Labour Centre (x1) – Ref: HR4/4/5/97

Requirements

• Undergraduate qualification at NQF Level 6 in Operations Management / Public Management or Administration / Business Administration or Management / Financial Accounting / Finance (SAQA recognised)
• Two (2) years’ experience in a Client Services, Claims Processing, or Insurance environment
• Knowledge of UIA, UICA, UIF & Departmental policies, PFMA, Treasury Regulations, POPIA, Batho Pele Principles
• Strong communication, computer literacy, planning, problem-solving, and teamwork skills

Duties

• Provide UIF services through direct customer interaction
• Quality assurance and follow-up on UIF applications
• Administer UIF claims and processing services
• Supervise human, financial, and physical resources

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POST 02/19: Senior Administration Officer – UIF Claims Processor (x19 Posts)

Salary: R397 116 per annum

Centres & Posts

• Christiana Labour Centre (x3) – Ref: HR4/4/12/01
• Klerksdorp Labour Centre (x1) – Ref: HR4/4/12/02
• Lichtenburg Labour Centre (x3) – Ref: HR4/4/12/03
• Mogwase Labour Centre (x3) – Ref: HR4/4/12/04
• Potchefstroom Labour Centre (x2) – Ref: HR4/4/12/05
• Rustenburg Labour Centre (x1) – Ref: HR4/4/12/06
• Taung Labour Centre (x3) – Ref: HR4/4/12/07
• Vryburg Labour Centre (x3) – Ref: HR4/4/12/08

Requirements

• Undergraduate qualification at NQF Level 6 in Operations / Public or Business Administration / Management / Finance / Accounting
• Two (2) years’ experience in UIF operations, claims processing, or insurance environment
• Knowledge of UIF legislation, POPIA, Batho Pele Principles
• Strong interpersonal, communication, planning, and organisational skills

Duties

• Provide UIF services to clients
• Ensure quality assurance and follow-up on UIF claims
• Administer UIF claims and processing services
• Supervise section resources

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POST 02/20: Senior Administration Officer – UIF Claims Processing Services (x1 Post)

Centre: Tzaneen Labour Centre
Salary: R397 116 per annum
Reference: HR4/4/6/119

Requirements

• Undergraduate qualification at NQF Level 6 in Business / Public Administration / Management / Operations / Accounting / Finance
• Valid driver’s licence
• Two (2) years’ experience in Client Services, Claims Processing, or Insurance environment
• Knowledge of UIF legislation, POPIA, Batho Pele Principles

Duties

• Deliver UIF services and claims processing
• Quality assurance and follow-up on applications
• Supervise human, financial, and asset resources

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How to Apply

• Submit one PDF document only containing:
  • Completed and signed new Z83 form
  • Updated comprehensive CV
• Clearly state the job title and reference number in the email subject line
• Use only the correct email address linked to the specific Labour Centre or Provincial Office
• Applications via fax will not be accepted

Email addresses and physical delivery points are provided per Labour Centre in the official notice.

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Important Notes

• Only shortlisted candidates will be asked to submit certified copies of qualifications
• SAQA evaluation required for foreign qualifications (when shortlisted)
• Late or non-compliant applications will be disqualified
• Background checks, integrity assessments, and security vetting apply
• The Department is an equal opportunity employer and reserves the right not to fill the posts