Organisation: Capitec Bank
Programme: Bank Better Champion Learnership
Job Category: Operations
Programme Type: Learnership / Entry-Level Pipeline
Closing Date: Not specified (apply as soon as possible)

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Available Learnership Pipelines

• Western Cape – Stellenbosch, Western Cape
• Limpopo & Mpumalanga – Johannesburg, Gauteng (pipeline intake)
• Eastern Cape & KwaZulu-Natal – Stellenbosch, Western Cape (pipeline intake)
• Northern Cape – Stellenbosch, Western Cape (pipeline intake)
• Free State – Stellenbosch, Western Cape (pipeline intake)

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Programme Overview

Capitec Bank is building a Bank Better Champion Learnership Pipeline across multiple provinces for motivated young individuals who are passionate about service in the banking environment. This learnership is designed to equip participants with practical workplace experience, banking knowledge, and service consulting skills, preparing them for future opportunities within branch operations.

As a Bank Better Champion Learner, you will be the first point of contact for clients, supporting efficient branch flow, assisting customers with self-service channels, and delivering excellent client service while learning how a modern retail bank operates.

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Purpose of the Role

• Welcome and assist clients in the branch environment
• Coordinate branch queues and manage client flow efficiently
• Assist clients at ATMs and self-service banking channels
• Support transactions on remote and digital banking platforms
• Gain the knowledge, skills, and experience required for Service Consultant roles

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Minimum Requirements

• Grade 12 / National Senior Certificate (Essential)
• No previous work experience required
• South African citizen
• Willingness to learn and build a career in banking

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Ideal Experience

• Some client service experience in a retail, financial, or banking environment

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Knowledge Requirements

Minimum:

• Basic calculations
• Ability to engage confidently with people
• Clear understanding of personal career goals
• Ambitious, motivated, and eager to learn

Ideal:

• Understanding of a bank branch environment
• Knowledge of Capitec Bank products and internal processes

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Key Skills

• Strong communication skills
• Computer literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal and relationship management skills
• Customer-focused mindset

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Employment Equity

Capitec Bank is committed to diversity and inclusion. Appointments will support the achievement of the organisation’s Employment Equity goals where feasible.

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How to Apply

There is one standard application process for all Bank Better Champion Learnership Pipelines:

1. Visit the official Capitec careers platform and locate the Bank Better Champion Learnership Pipeline for your province.
2. Complete the online assessment linked to the programme.
3. Finalise your application by submitting it online once the assessment is complete.

Only online applications submitted through the official Capitec recruitment platform will be considered.

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This learnership is ideal for matriculants with no experience who are looking to start a professional career in banking and customer service while gaining nationally relevant workplace exposure.