How to Apply

Applications for the Human Resource Clerk positions can be submitted online according to the Department’s instructions.

For this specific post, the application email provided is:

Jobs-WC5@labour.gov.za

Applicants must quote the correct:

Position: Human Resource Clerk
Reference Number: HR4/4/10/4

The application is for:

Human Resource Clerk X4

Application Documents

For an online application, applicants must submit:

• A completed new Z83 application form
• An updated comprehensive CV

For email applications, the Department states that the Z83 and CV must be submitted as one attachment.

Applicants must indicate the:

• Correct job title.
• Correct reference number.

Each post being applied for must have its own application form.

Important Z83 Instructions

Applications must be submitted using the new Z83 application form.

Applications using the old Z83 form will not be considered.

Applicants must complete:

• Section A.
• Section B.
• Section C.
• Section D.

These sections must be completed in full.

Because of the limited space on the Z83, applicants may indicate “refer to CV” or “see attached” for Sections E, F and G where appropriate.

However, the question relating to conditions preventing re-appointment under Part F must be answered.

The declaration must also be:

• Completed.
• Initialled.
• Signed.

Do You Need Certified Copies When Applying?

The Department states that only:

• An updated comprehensive CV.
• A completed, initialled and signed Z83.

are required for the initial application.

Only shortlisted candidates will be required to submit certified copies of qualifications and other relevant documents on or before the day of the interview following communication from Human Resources.

Applicants should follow the Department’s instructions and avoid submitting unnecessary documentation at the initial application stage.

Applicants With Foreign Qualifications

Non-South African citizens or permanent-resident permit holders who possess foreign qualifications must provide an evaluation report issued by the South African Qualifications Authority (SAQA) when shortlisted.

Closing Date

Applications close on:

5 October 2026

The Department specifies:

Walk-in applications: Close at 16:00
Online applications: Close at 23:59

Late applications will not be considered.

Applicants should avoid waiting until the final hours to submit their applications.

Enquiries

For enquiries about the position:

Contact Person: Ms K Fuller
Telephone: (021) 441 8119

For Attention

Applications are for the attention of:

Sub-directorate: Human Resources Management, Western Cape

Shortlisting and Pre-Entry Assessments

The Department states that all shortlisted candidates, including candidates shortlisted through SMS, will undergo two pre-entry assessments.

One assessment will be a practical exercise designed to determine the candidate’s suitability based on the technical and generic requirements of the position.

The other will be an:

Integrity (ethical conduct) assessment.

Applicants should therefore prepare for the possibility of an assessment in addition to an interview.

CV Tips for Applicants With No Experience

Because no previous work experience is required, your CV does not need to contain invented or exaggerated employment history.

Focus on what you genuinely have to offer.

1. Put Your Grade 12 Clearly on Your CV

For example:

National Senior Certificate / Grade 12
School: [School Name]
Year Completed: [Year]

If you have an equivalent qualification, include the correct qualification details instead.

2. Highlight Computer Literacy

Computer literacy is specifically mentioned in the vacancy.

If you genuinely know how to use programs such as:

• Microsoft Word.
• Microsoft Excel.
• Microsoft PowerPoint.
• Email.
• Internet browsers.

include these skills on your CV.

Do not claim advanced proficiency unless you genuinely have it.

3. Highlight Data-Capturing Skills

The vacancy requires the ability to capture data and operate a computer.

Relevant skills can include:

• Typing.
• Accurate data entry.
• Electronic record keeping.
• Document preparation.
• Attention to detail.

4. Highlight Administration Skills

Even without formal work experience, you can highlight genuine abilities such as:

• Filing.
• Record keeping.
• Document organisation.
• Data capturing.
• Written communication.
• Planning.
• Time management.

5. Highlight Communication Skills

Human Resource Clerks will deal with HR administration enquiries.

Your CV can therefore include genuine skills such as:

• Verbal communication.
• Written communication.
• Listening.
• Professional communication.
• Working with people.

6. Highlight School or Volunteer Experience

If you have never worked formally, relevant experience may also come from:

• School projects.
• Volunteer activities.
• Community organisations.
• Learnerships.
• Short courses.
• Computer training.

Only include activities you actually completed.

Sample CV Profile – No Experience

Professional Profile

Motivated Grade 12 graduate seeking an opportunity to begin a career in administration and human resources. Computer literate with good communication, organisation, time-management and problem-solving skills. Able to capture information accurately, work with documents and learn new administrative systems and procedures. Responsible, organised and willing to develop within a professional Public Service environment.

Applicants should personalise this profile to reflect their actual skills.

Possible Interview Questions

Applicants preparing for the Human Resource Clerk interview may want to practise the following:

1. Tell us about yourself.
2. Why do you want to work for the Department of Employment and Labour?
3. Why are you interested in human resources?
4. What do you understand about the role of a Human Resource Clerk?
5. What do you understand about recruitment and selection?
6. What computer programs can you use?
7. How would you rate your computer literacy?
8. What experience do you have with data capturing?
9. How would you ensure that information is captured accurately?
10. What would you do if you discovered an error in an employee record?
11. How would you handle confidential employee information?
12. Why is confidentiality important in Human Resources?
13. How would you organise a large number of documents?
14. How do you manage deadlines?
15. How would you respond to an employee asking an HR question you could not answer?
16. What does good customer service mean in an HR environment?
17. How would you handle a difficult enquiry?
18. What do you understand about performance management?
19. What do you know about PERSAL?
20. What do you understand about registry work?
21. What are your strengths?
22. Tell us about a time you solved a problem.
23. How do you prioritise several tasks?
24. Why is attention to detail important in HR administration?
25. Why should the Department consider you for this position?

Interview Tips for Applicants With No Experience

If you have never worked before, do not panic when asked for examples.

You can use genuine examples from:

• School.
• College.
• University.
• Volunteer work.
• Community activities.
• Group assignments.
• Personal projects.

For example, if asked about meeting a deadline, you can explain how you planned and completed an important school assignment on time.

Focus on demonstrating:

• Responsibility.
• Willingness to learn.
• Communication.
• Computer literacy.
• Organisation.
• Problem solving.
• Attention to detail.
• Professional behaviour.

Final Reminder

The Department of Employment and Labour is recruiting four Human Resource Clerks for its Provincial Office in the Western Cape.

Position: Human Resource Clerk X4
Reference Number: HR4/4/10/4
Post: 34/30
Location: Provincial Office Western Cape
Contract: 3 Years
Salary: R237,453 per annum + 37% in lieu of benefits
Qualification: Grade 12 or equivalent
Experience: No experience required
Closing Date: 5 October 2026
Walk-In Deadline: 16:00
Online Deadline: 23:59

Applicants should complete the new Z83 application form, prepare an updated comprehensive CV, quote HR4/4/10/4, and submit their application before the applicable closing time.