How to Apply for SASSA Grants Administrator Jobs 2026

Only postal and hand-delivered applications will be accepted.

Applications must be directed to the relevant office using the correct reference number.

1. Dr JS Moroka Local Office – X3 Positions

Reference Number: SAS/MPU/26/59

Postal Address:

Attention: Manager: HCM Private Bag X11230 Nelspruit 1200

Hand Delivery Address:

No. 06 Athlone Street Gerry Manns Emalahleni 1035

Enquiries:

Ms M.T. Sibule / Mr T.A. Mahlalela

Telephone: 013 285 0639 / 013 745 9423

2. Seme Local Office – X2 Positions

Reference Number: SAS/MPU/26/60

Postal Address:

Attention: Human Capital Management Private Bag X11230 Nelspruit 1200

Hand Delivery Address:

Gert Sibande District Old Absa Building, 1st Floor 35 Joubert Street Ermelo 2350

Enquiries:

Mr M.W. Luphoko / Ms S.I. Masina

Telephone: 017 285 0616 / 017 285 0619

Application Deadline

Closing Date: 23 October 2026

For hand-delivered applications, the notice states that applications must reach the office before 16:00.

Applicants using postal services should allow sufficient delivery time.

Steps to Apply

1. Download and complete the New Z83 application form.
2. Prepare an updated, comprehensive CV.
3. Include the correct position title.
4. Include the relevant reference number.
5. Attach a copy of your ID.
6. Attach copies of your academic qualifications.
7. Check that your CV contains the required information.
8. Select the appropriate postal or hand-delivery address.
9. Submit your application before the closing date.
10. Retain a copy of your application documents.

Important: The advertisement does not accept applications by email or through an online application portal for these positions.

Important Notes for Applicants

The official advertisement states that appointments will be subject to compulsory pre-employment screening.

This may include:

• Qualification verification.
• Reference checks.
• ITC checks.
• Criminal record checks.
• Technical assessments.
• Compulsory competency assessments.

SASSA employees are also subject to compulsory security vetting upon appointment.

Applicants with foreign qualifications must have those qualifications evaluated by SAQA before the selection process.

SASSA reserves the right not to fill any advertised position.

Shortlisting and Feedback

Only shortlisted candidates will be contacted.

If applicants have not received feedback within three months after the closing date, they should regard their applications as unsuccessful.

SASSA Toll-Free Number: 0800 60 10 11

Official Website: www.sassa.gov.za

Possible Interview Questions for SASSA Grants Administrator Jobs

Applicants may be asked the following questions.

General Interview Questions

1. Tell us about yourself.
2. Why do you want to work for SASSA?
3. What do you know about SASSA?
4. What is the purpose of social grants?
5. What are the responsibilities of a Grants Administrator?
6. Why is customer service important in social assistance?
7. How would you assist an elderly beneficiary?
8. How would you handle a frustrated client?
9. What would you do if an applicant submitted incomplete documents?
10. Why should SASSA appoint you?

Administrative Interview Questions

11. How do you ensure accurate data capturing?
12. What steps would you take to prevent administrative errors?
13. How do you organise large volumes of documents?
14. What experience do you have with Microsoft Office?
15. How would you manage confidential beneficiary information?
16. Why is recordkeeping important?
17. What would you do if you discovered an incorrect beneficiary record?
18. How do you manage multiple tasks?
19. How would you handle a missing application file?
20. What would you do if you did not understand an administrative procedure?

Customer Service and Ethics Questions

21. How would you assist a client who cannot read or write?
22. How would you deal with a difficult customer?
23. Why is confidentiality important at SASSA?
24. How would you respond if someone asked you to process an application outside the proper procedure?
25. How would you promote fairness when assisting beneficiaries?

CV Tips for SASSA Grants Administrator Applicants

A strong CV should highlight your relevant qualification, computer literacy, administrative abilities and customer service skills.

1. Highlight Your Qualification

Clearly state:

• Qualification name.
• Institution attended.
• NQF level.
• Year completed.
• Relevant field of study.

2. Highlight Computer Literacy

Where applicable, include:

• Microsoft Word.
• Microsoft Excel.
• Microsoft Outlook.
• Data capturing.
• Electronic filing.
• Document scanning.
• Records administration.

Only include software and tasks you can use or perform.

3. Highlight Administrative Experience

If applicable, mention:

• Filing.
• Recordkeeping.
• Customer service.
• Document management.
• Data capturing.
• Office administration.
• Application processing.
• Public service administration.

4. Highlight Relevant Skills

Include:

• Communication.
• Attention to detail.
• Customer service.
• Time management.
• Organisation.
• Problem-solving.
• Confidentiality.
• Teamwork.
• Professional conduct.

5. Include the Correct Reference Number

Use the correct reference for the office where you are applying.

Dr JS Moroka: SAS/MPU/26/59 Seme: SAS/MPU/26/60

Example CV Personal Profile

Motivated and detail-oriented graduate with a relevant NQF Level 6 qualification and computer literacy. Possesses strong administrative, communication, customer service and organisational skills. Able to capture information accurately, maintain records, manage documentation and assist members of the public professionally. Seeking an opportunity to contribute to the effective delivery of social grant services as a Grants Administrator at SASSA.

Applicants should customise this profile to reflect their actual qualifications and experience.

Frequently Asked Questions

1. How many SASSA Grants Administrator positions are available?

There are 5 positions.

2. Which province are the jobs located in?

Mpumalanga.

3. Which offices are recruiting?

Dr JS Moroka Local Office and Seme Local Office.

4. What qualification is required?

A relevant NQF Level 6 qualification.

5. Can I apply with Grade 12 only?

No. The advertisement requires a relevant NQF Level 6 qualification.

6. Is previous work experience required?

No minimum work experience is specified. Clerical or administrative experience is advantageous.

7. Is computer literacy required?

Yes.

8. Is a driver’s licence compulsory?

No. A valid driver’s licence is advantageous.

9. What is the salary?

R237,453 to R279,708 per year, excluding benefits.

10. Can I apply online?

No. The advertisement accepts postal and hand-delivered applications only.

11. Is the New Z83 form required?

Yes.

12. What is the closing date?

23 October 2026. Hand-delivered applications must reach the relevant office before 16:00.

Final Reminder

SASSA is recruiting five Grants Administrators in Mpumalanga.

These Salary Level 05 opportunities are suitable for applicants with a relevant NQF Level 6 qualification and computer literacy. Previous administrative experience and a valid driver’s licence will be advantageous.

Employer: SASSA Position: Grants Administrator Total Positions: 5 Location: Mpumalanga Qualification: Relevant NQF Level 6 Salary: R237,453 – R279,708 per annum Closing Date: 23 October 2026

Available Offices:

• Dr JS Moroka Local Office – X3: SAS/MPU/26/59
• Seme Local Office – X2: SAS/MPU/26/60

Application Method: Post or Hand Delivery Only

Applicants must submit a completed New Z83 form, comprehensive CV, ID copy and academic qualification copies, quoting the correct reference number.

Only shortlisted candidates will be contacted.