Apply for Toys R Us Shop Assistants – Garden Route | Matric | Apply by 30 September 2026

Apply for Toys R Us Shop Assistants – Garden Route | Matric | Apply by 30 September 2026

How to Apply for the Toys R Us Shop Assistant Job

Applications should be submitted online for the:

Shop Assistant (Garden Route)

vacancy with Toys R Us and Babies R Us South Africa.

SUBMIT HERE

Applications close on:

30 September 2026

Because this is the advertised closing date, interested applicants should submit their applications as soon as possible.

Before applying:

  1. Update your CV.
  2. Make sure your Matric qualification is clearly listed.
  3. Include your retail experience.
  4. Clearly show that you have at least six months of relevant experience.
  5. Highlight customer-service experience.
  6. Highlight sales experience.
  7. Include merchandising experience where applicable.
  8. Make sure your cellphone number is correct.
  9. Make sure your email address is correct.
  10. Submit the application before the vacancy closes.

CV Tips for Toys R Us Applicants

Your CV should be focused on retail, sales and customer service.

Avoid filling it with information that does not help demonstrate your suitability for the position.

1. Put Your Matric Clearly on Your CV

For example:

National Senior Certificate / Matric
School: [School Name]
Year Completed: [Year]

Matric is an entry requirement, so recruiters should be able to identify it easily.

2. Clearly Show Your Retail Experience

Because at least six months of retail experience is required, make sure your employment dates are visible.

For example:

Retail Sales Assistant – [Store Name]
January 2026 – August 2026

Duties:

  • Assisted customers with product selections.
  • Provided friendly customer service.
  • Recommended suitable products.
  • Replenished merchandise.
  • Maintained product displays.
  • Assisted with promotions.
  • Helped with stock counts.
  • Maintained housekeeping standards.

Only include duties you genuinely performed.

3. Highlight Customer-Service Skills

Useful customer-service skills include:

  • Communication.
  • Listening.
  • Customer assistance.
  • Product recommendations.
  • Handling queries.
  • Problem solving.
  • Telephone communication.
  • Dealing professionally with customers.

4. Highlight Sales Skills

The position is sales-driven, so include genuine experience with:

  • Selling.
  • Add-on sales.
  • Upselling.
  • Product recommendations.
  • Promotions.
  • Sales targets.
  • Customer needs analysis.

5. Include Merchandising Experience

If applicable, mention experience with:

  • Replenishing shelves.
  • Product displays.
  • Pricing.
  • Promotional displays.
  • Housekeeping.
  • Stock counts.
  • Merchandising standards.

Sample CV Profile

Professional Profile

Customer-focused retail assistant with more than six months of retail experience and a strong interest in sales and customer service. Confident in assisting customers, recommending products, merchandising, maintaining store standards and working towards sales targets. Reliable, motivated and comfortable working in a fast-paced retail environment and flexible shifts.

Adjust the profile so that it accurately reflects your own experience.

Possible Interview Questions

Applicants preparing for a Toys R Us Shop Assistant interview may want to practise the following questions:

  1. Tell us about yourself.
  2. Why do you want to work at Toys R Us?
  3. What retail experience do you have?
  4. What did you do in your previous retail position?
  5. What does excellent customer service mean to you?
  6. How would you approach a customer who enters the store?
  7. How would you identify what a customer is looking for?
  8. How would you recommend a suitable product?
  9. How would you explain a product to a customer?
  10. What is an add-on sale?
  11. How would you encourage an add-on sale?
  12. How would you handle an unhappy customer?
  13. What would you do if a customer complained about a product?
  14. How would you deal with a difficult customer?
  15. How do you work towards sales targets?
  16. What would you do if you noticed a product had the wrong price?
  17. Why is merchandising important?
  18. What experience do you have with stock counts?
  19. How would you help minimise stock losses?
  20. How do you perform under pressure?
  21. How would you manage several customers who need assistance at the same time?
  22. Are you comfortable working shifts?
  23. Do you have reliable transport?
  24. What are your strengths in a retail environment?
  25. Why should Toys R Us hire you?

Interview Preparation Tips

Before attending an interview, prepare examples from your previous retail experience demonstrating:

  • Excellent customer service.
  • Making a sale.
  • Helping a difficult customer.
  • Working towards a target.
  • Merchandising.
  • Teamwork.
  • Problem solving.
  • Working during busy periods.

Where possible, use real examples rather than giving general answers.

About Toys R Us and Babies R Us South Africa

Toys R Us and Babies R Us are established retail brands focused on toys, children’s products and related merchandise.

The supplied vacancy information states that Toys R Us South Africa operates 60+ physical stores, alongside its online store.

The company focuses on offering customers a broad product range, value and a positive shopping experience.

Final Reminder

Toys R Us and Babies R Us South Africa is recruiting a Shop Assistant in George, Western Cape.

Employer: Toys R Us and Babies R Us South Africa
Position: Shop Assistant
Area: Garden Route
Location: George, Western Cape
Employment: Permanent
Experience Level: Entry Level
Matric: Required
Retail Experience: Minimum 6 months
Transport: Own or reliable transport required
Posted: 22 September 2026
Closing Date: 30 September 2026

Applicants who meet the requirements should prepare an updated CV and submit their application before the vacancy closes on 30 September 2026.