AVBOB – Graduate Programme (x6 Positions)
Job Title: Graduate Programme (x6 Positions)
Location: King William’s Town, Gqeberha, Graaff-Reinet, East London, Matatiele, Ngcobo – Eastern Cape
Company: AVBOB Mutual Assurance Society
Department: Business Development – Member Value
Reference Number: MEMEC25
Job Type: Internship (12-month Contract)
Closing Date:15 April 2025
Remuneration: Market Related
Overview:
AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18 and 35 to apply for its 2025/26 Graduate Internship Programme, based across various towns in the Eastern Cape. This is an exciting opportunity to join a 100-year-old company that values development, rewards excellence, and places its customers at the heart of everything it does.
Available Locations:
- King William’s Town
- Gqeberha
- Graaff-Reinet
- East London
- Matatiele
- Ngcobo
Key Responsibilities:
-Deliver professional, client-centric service to walk-in customers at branches
-Handle client inquiries and document all interactions and outcomes
-Escalate complex queries and complaints to supervisors or branch managers
-Assist clients with product and service queries related to AVBOB Member Value
-Build and maintain strong customer relationships through follow-ups
-Maintain accurate client records and assist with internal processes
-Identify customer service concerns through surveys and help implement improvements
-Monitor and report on emerging trends in client service
-Recommend product or service enhancements based on client feedback
Minimum Qualifications:
- Bachelor’s Degree in one of the following:
- Finance
- Accounting / Economics
- BSc Information Systems
- Marketing Management
- Business Administration
APPLICATION PROCESS
Skills & Experience:
- Data analytics knowledge
- Sales or customer service experience (advantageous)
- Strong problem-solving skills
- Resilient and able to work under pressure
- Excellent written and verbal communication skills
Role-Based Competencies:
- Excellent customer service
- Teamwork and collaboration
- Customer-focused mindset
- Analytical and patient
- Strong interpersonal skills
Important Notes:
- Only unemployed South African graduates who have not previously participated in an internship will be considered
- Persons living with disabilities are encouraged to apply
- Applications must include:
- Comprehensive CV/Resume
- Certified copy of ID
- Grade 12 certificate
- Certified copy of relevant tertiary qualification OR latest academic record
Apply now via the official application link provided by AVBOB.
Late applications will not be considered, and only successful candidates will be contacted.