Coca-Cola: Receptionist
Job Title: Receptionist
Location: Midrand, Gauteng, South Africa
Company: Coca-Cola Beverages South Africa (CCBSA)
Job Type: Permanent
Department: Legal and Public Affairs – Communication and Sustainability
Reference Number: CCB250410-2
Closing Date: 17 April 2025
Overview:
Coca-Cola Beverages South Africa (CCBSA) is seeking a professional and dynamic Receptionist to join the team at the Midrand Depot. The successful candidate will serve as the face and voice of the organisation, providing a high standard of customer-facing and switchboard services. This position reports directly to the PA to the PAC & HR Director.
Key Purpose:
To professionally manage the switchboard, greet and attend to visitors, and provide administrative support services to ensure smooth operations and a welcoming front-office environment.
Key Responsibilities:
- Operate the switchboard efficiently, ensuring all incoming calls are screened, professionally answered, and transferred correctly.
- Attend to visitors in a courteous and business-focused manner, ensuring adherence to all security protocols.
- Accurately record and relay messages to internal stakeholders.
- Assist with long-distance and international call management as requested.
- Distribute internal and external post to appropriate recipients.
- Maintain cleanliness and readiness of boardrooms and meeting spaces.
- Coordinate meeting room resources including flipcharts, whiteboard markers, and remotes.
- Order and manage boardroom supplies and stationery.
- Create Purchase Orders (POs) for the site as needed.
- Assist staff with telecommunication issues and facilitate new line requests.
Key Competencies & Attributes:
- Strong verbal communication and interpersonal skills
- Pleasant and confident telephone manner
- Ability to multitask and perform well under pressure
- High attention to detail and organizational skills
- Punctuality and professional grooming are essential
- Customer service orientation, especially when handling complaints
- Self-motivated and takes pride in reception and boardroom areas
- Understand company structure and how to direct Coca-Cola related queries appropriately
- SAP user knowledge (advantageous)
Minimum Requirements:
- Grade 12 (Matric)
- Receptionist or relevant qualification
- Minimum of 3 years’ experience in a receptionist or similar front-desk role
- Proficiency in Microsoft Word, Excel, and Outlook
- SAP knowledge will be an added advantage