Receptionist โ€“ Alpha Direct (Gaborone, Botswana) โ€“ Apply by 23 May 2025

Receptionist โ€“ Alpha Direct (Gaborone, Botswana) โ€“ Apply by 23 May 2025

Job Opportunity: Receptionist โ€“ Alpha Direct (Gaborone, Botswana) โ€“ Apply by 23 May 2025

Location: Gaborone, Botswana
Position: Receptionist
Contract Type: Permanent
Closing Date: 23 May 2025
Company: Alpha Direct Insurance


Overview:

At Alpha Direct, we are more than just an insurance companyโ€”we are building an exceptional customer experience from the very first interaction. That experience starts at our front desk. We are seeking a professional, energetic, and people-oriented Receptionist to be the face of our company and the anchor of our administrative operations. If you can confidently handle ringing phones, walk-in queries, and office logistics while maintaining a sharp presence, we want you to be part of our dynamic team.


Key Responsibilities:

-Serve as the primary point of contact for all visitors, clients, and phone enquiries

-Operate the switchboard and route calls efficiently to relevant departments

-Maintain a clean, organized, and welcoming reception area, meeting rooms, and office foyer

-Follow security and visitor protocols with precision, including monitoring logbooks and issuing visitor badges

-Support various departments with administrative and logistical tasks

-Monitor and replenish office supplies as per EOQ standards

-Coordinate general enquiries and escalate complex queries to supervisors or managers

-Ensure high standards of professionalism and personal presentation at all times

-Assist in scheduling, office event logistics, and other clerical duties as required

-Document and communicate administrative irregularities and team needs to ensure workflow continuity


Requirements & Skills:

Qualifications:

-Post-secondary education in Administration, Secretarial Studies, or a related field

-Valid driverโ€™s license

-Minimum 3 years of experience in a customer-facing or administrative role

Skills & Competencies:

-Excellent verbal and written communication skills

-Strong interpersonal and customer service abilities

-Effective time management and multitasking skills

-High attention to detail and ability to work under pressure

-Proficiency in MS Office and general office technologies

-Friendly, confident, and adaptable with a professional attitude

-Ability to work independently and collaboratively

-Demonstrated discretion and ability to handle confidential information


Why Join Alpha Direct?

-Competitive salary and performance-based bonuses

-Medical and wellness benefits

-Fast-paced, inclusive, and supportive company culture

-Long-term employee share option scheme

-A chance to work with a company that values impact and innovation


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