Receptionist โ CCMA Gauteng Province (Johannesburg Office) โ Apply by 08 October 2025
Job Opportunity:
Location: Johannesburg, Gauteng, South Africa
Closing Date: 08 October 2025
Position Type: Full-Time
Post Level: 13
Reference: RECJHB10-25
Overview
The CCMA Gauteng Province (Johannesburg Office) is seeking a professional Receptionist to deliver a world-class front-of-house service. The role welcomes and directs visitors, manages a busy switchboard, and supports general office administration to ensure that clients and internal teams are assisted promptly and efficiently.
Key Responsibilities
-Provide reception and switchboard management: greet visitors, manage sign-in, answer and route internal/external calls, and take accurate messages.
-Direct clients to the correct departments and assist with routine enquiries.
-Maintain a professional reception area and uphold client service standards.
-Perform general office administration, including handling incoming/outgoing documents and supporting meeting room logistics.
-Escalate client compliments and complaints appropriately and timeously.
-Adhere to organisational protocols, confidentiality, and information-management procedures.
Requirements & Skills
-Grade 12 (Matric).
-2โ3 yearsโ experience as a receptionist and/or switchboard operator in a professional/corporate environment.
-Strong verbal and written communication; poised, customer-service orientated manner.
-Proficient with telephone systems and basic office administration tools.
-Ability to prioritise, remain calm under pressure, and maintain a high standard of professionalism.
Employment Equity
The CCMA promotes representivity in respect of race, gender, and disability. Preference may be given to candidates from designated groups. People with disabilities are encouraged to apply. The CCMA reserves the right not to make an appointment.
APPLICATION PROCESS
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