Receptionist (Fixed Term Contract) โ Addo Elephant National Park โ Apply by 31 July 2025
Job Opportunity: Receptionist (Fixed Term Contract) โ Addo Elephant National Park โ Apply by 31 July 2025
Location: Addo Elephant National Park
Position: Receptionist (Fixed Term Contract)
Paterson Grade: B5
Salary: R178 507.06 โ R231 410.75 per annum (including allowances and benefits as per SANParks HR Tariff Document)
Contract Type: Fixed Term
Closing Date: 31 July 2025
Overview
A fixed-term vacancy exists for one (1) Receptionist at Addo Elephant National Park. The successful candidate will be responsible for providing front office services, guest assistance, and general reception duties. Please note that the successful candidate will need to stay outside the park and will be responsible for their own transport to and from work.
Key Responsibilities
-Receive and direct telephone calls, relay messages where necessary.
-Communicate effectively with guests, providing information about facilities and activities at Addo Elephant National Park.
-Welcome visitors and process computerised guest reservations, including check-in and check-out.
-Raise and process any extra charges, ensuring outstanding payments are collected according to company policy.
-Assist guests with reservation amendments, special requests, and close work shifts on the SANParks reservation system.
-Coordinate guestsโ requests and complaints efficiently.
-Perform general administration tasks relevant to Reception and the Entrance Gate.
-Conduct ad-hoc administrative duties as requested by the Duty Manager.
-Occasionally perform Gate Official/Gate Administrator duties as required.
-Adhere to company dress code and operational protocols.
Minimum Requirements
–Grade 12 (Std 10).
-National Diploma/N Diploma in Office Management & Technology, Office Administration, Secretarial Studies, Tourism, Hotel Management, or Hospitality.
–1โ2 yearsโ work experience in administrative or office assistant roles.
–1โ2 yearsโ experience as a receptionist/switchboard operator in a tourism or hospitality environment is desirable.
-Previous front office experience is advantageous.
-Good telephone etiquette, interpersonal, and administration skills.
-Computer literacy with working knowledge of MS Word and Excel.
-Knowledge of Room Seeker reservation system will be an added advantage.
-Proficiency in English (written and verbal).
Additional Information
- The remuneration package includes a basic salary and allowances in line with SANParks HR policies.
- SANParks is an equal opportunity employer and reserves the right not to make an appointment.
- South African citizens will receive priority, and appointment will be in line with the Employment Equity Plan targets.
APPLICATION PROCESS
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