Shop Assistant / Cashier – Clicks (Pongola & Surrounding Areas, KwaZulu-Natal) – Apply by 23 May 2025

Job Opportunity: Shop Assistant / Cashier – Clicks (Pongola & Surrounding Areas, KwaZulu-Natal) – Apply by 23 May 2025

Location: Pongola & Surrounding Areas, KwaZulu-Natal
Position: Shop Assistant / Cashier
Contract Type: Permanent
Closing Date: 23 May 2025
Employment Equity Position: Yes


Overview:
Clicks is seeking enthusiastic and customer-focused individuals to join our team as Shop Assistants / Cashiers. The ideal candidates will provide efficient service at the point of sale, maintain merchandising standards, and ensure customers enjoy a seamless shopping experience.


Key Responsibilities:

-Execute all point-of-sale (POS) operations quickly and accurately.

-Scan merchandise and process payments efficiently.

-Promote and enrol customers in the Clicks ClubCard loyalty programme.

-Maintain cash handling standards to ensure safe transactions.

-Inform customers of current promotions to boost sales.

-Deliver exceptional customer service by being approachable and helpful.

-Ensure merchandise displays and general housekeeping meet store standards.

-Stay informed on products, promotions, and store events to assist customers effectively.


Knowledge & Skills:

-Basic maths and numeracy skills.

-Understanding of retail/FMCG operations and merchandising.

-Knowledge of customer service best practices.

-Computer literacy.

-Strong planning, organising, and problem-solving skills.

-Effective communication and customer engagement abilities.


Minimum Requirements:

  • Education:
    • Essential: Grade 12
    • Desirable: Minimum 50% in Maths and English at Grade 12 level
  • Experience:
    • Desirable: Experience in a customer-facing role in a retail or FMCG store environment

Competencies:

  • Essential:
    • Delivering Results and Meeting Customer Expectations
    • Relating and Networking
    • Following Instructions and Procedures
  • Desirable:
    • Working with People
    • Planning and Organising
    • Coping with Pressures and Setbacks

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