Shop Assistant / Cashier โ Volksrust & Surrounding Areas โ Clicks Group – Apply by 20 November 2025
Apply by: 20 November 2025
Location: KwaZulu-Natal
Contract: Permanent
Industry: FMCG, Retail & Supply Chain
Employment Equity: Yes
About the Role
Clicks Group is seeking a dedicated and customer-focused Shop Assistant / Cashier to deliver excellent service, support smooth store operations, and create a positive shopping experience for every customer.
This role combines customer service, point-of-sale duties, merchandising, and general store support.
Key Responsibilities
Point of Sale (POS) Operations
- Accurately scan merchandise and process payments
- Handle cash safely and follow all cash-handling procedures
- Process Clicks ClubCard rewards and promote new sign-ups
Customer Service
- Act as a friendly and professional brand ambassador
- Assist customers with product information, promotions, and queries
- Maintain visibility on the floor to enhance the customer experience
Merchandising & Housekeeping
- Maintain store displays and merchandising standards
- Ensure the store is clean, organised, and well-stocked
- Support visual merchandising and store layout guidelines
- Keep product knowledge updated for effective customer assistance
Sales Support
- Promote ongoing promotions and deals
- Contribute to overall store sales by providing excellent service
- Support Clicksโ vision of being the customerโs first-choice health & beauty retailer
Knowledge Required
- Basic maths and numeracy
- Understanding of retail/FMCG operations
- Stock management principles
- Customer service excellence
Skills Required
- Strong planning & organising skills
- Problem-solving ability
- Excellent communication
- Customer-focused approach
- Computer literacy
- Accuracy and numeracy
Competencies
Essential:
- Relating & Networking
- Following Instructions & Procedures
- Delivering Results & Meeting Customer Expectations
Desirable:
- Working with People
- Persuading & Influencing
- Planning & Organising
- Coping with Pressure & Setbacks
Minimum Requirements
Education:
- Essential: Grade 12 / Matric
- Desirable: 50%+ in Maths and English
Experience:
- Experience in customer-facing retail/FMCG roles is advantageous
APPLICATION PROCESS
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