{"id":1056,"date":"2025-04-30T22:19:19","date_gmt":"2025-04-30T20:19:19","guid":{"rendered":"https:\/\/zentrofly.com\/bwjobs\/?p=1056"},"modified":"2025-04-30T22:19:19","modified_gmt":"2025-04-30T20:19:19","slug":"absa-bank-botswana-head-of-wholesale-operations","status":"publish","type":"post","link":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-head-of-wholesale-operations\/","title":{"rendered":"Absa Bank Botswana: Head of Wholesale Operations"},"content":{"rendered":"\n<p><strong>Job Opportunity: Head of Wholesale Operations<\/strong><br><strong>Location:<\/strong> Absa Prime Plaza, Gaborone, Botswana<br><strong>Closing Date:<\/strong> 11 May 2025<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Overview:<\/strong><br>Absa Bank Botswana is seeking a dynamic and experienced professional to lead its Wholesale Operations division. As a key member of our leadership team, the Head of Wholesale Operations will be responsible for developing, managing, and continuously improving operational workflows and resources aligned with the bank\u2019s strategy. This role demands a strategic thinker who can enhance productivity, drive process automation, and foster a culture of excellence in service delivery across multiple teams.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Key Responsibilities:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Develop and implement an effective operational strategy in alignment with the Group&#8217;s vision and goals.<\/li>\n\n\n\n<li>Optimize business processes using scientific efficiency methodologies and tools.<\/li>\n\n\n\n<li>Champion the use of automation tools (including low\/no-code solutions) to reduce manual interventions.<\/li>\n\n\n\n<li>Monitor transaction-level operations to proactively identify and resolve customer experience issues.<\/li>\n\n\n\n<li>Drive service excellence by adopting and applying productivity, quality management, and service delivery frameworks.<\/li>\n\n\n\n<li>Promote a consistent, reliable 24\/7 service model with minimal human touch.<\/li>\n\n\n\n<li>Lead and support multiple teams to achieve synergy and high-performance results.<\/li>\n\n\n\n<li>Foster a culture of discipline, feedback, and continuous improvement.<\/li>\n\n\n\n<li>Ensure alignment with Absa Bank Botswana\u2019s operational framework and broader group strategy.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Requirements and Skills:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bachelor\u2019s or Master\u2019s Degree in Operations Management, Engineering, or a related field.<\/li>\n\n\n\n<li>Minimum 10 years of work experience, with at least 5 years in a senior management role within a large organization.<\/li>\n\n\n\n<li>Proven experience in managing large teams across diverse operational areas.<\/li>\n\n\n\n<li>Demonstrated knowledge in:\n<ul class=\"wp-block-list\">\n<li>Process Efficiency and Improvement Frameworks<\/li>\n\n\n\n<li>Operational Excellence and Process Optimisation<\/li>\n\n\n\n<li>Process Automation Techniques<\/li>\n\n\n\n<li>Agile methodologies such as Squad\/Tribe models<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Strong leadership, strategic planning, and communication skills.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">APPLICATION PROCESS<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/zentrofly.com\/bwjobs\/apply-for-absa-bank-botswana-vacancies-may-2025-part-1\/\">APPLY HERE<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Opportunity: Head of Wholesale OperationsLocation: Absa Prime Plaza, Gaborone, BotswanaClosing Date: 11 May 2025 Overview:Absa Bank Botswana is seeking a dynamic and experienced professional to lead its Wholesale Operations division. As a key member of our leadership team, the Head of Wholesale Operations will be responsible for developing, managing, and continuously improving operational workflows and resources aligned with the bank\u2019s strategy. This role demands a strategic thinker who can enhance productivity, drive process automation, and foster a culture of&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-head-of-wholesale-operations\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1056","post","type-post","status-publish","format-standard","hentry","category-new-jobs"],"featured_image_src":null,"author_info":{"display_name":"admin","author_link":"https:\/\/zentrofly.com\/jobs\/author\/admin\/"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":2332,"url":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-head-of-consumer-operations\/","url_meta":{"origin":1056,"position":0},"title":"Absa Bank Botswana: Head of Consumer Operations","author":"admin","date":"April 30, 2025","format":false,"excerpt":"Job Opportunity: Head of Consumer OperationsLocation: Central Processing Centre, BotswanaClosing Date: 4 May 2025 Overview:Absa Bank Botswana is looking for a strategic and results-driven Head of Consumer Operations to lead the delivery and ongoing enhancement of consumer operations strategy. This senior leadership role is critical in driving operational excellence, process\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2419,"url":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-vacancies-apply-by-02-june-2025\/","url_meta":{"origin":1056,"position":1},"title":"Absa Bank Botswana Vacancies &#8211; Apply by 02 June 2025","author":"admin","date":"May 30, 2025","format":false,"excerpt":"1. Job Opportunity: Payments Services Manager \u2013 Absa Bank Botswana (Hybrid) \u2013 Apply Now Location: Absa Prime Plaza, BotswanaPosition Type: Hybrid (Remote & Office-Based)Job Reference: R-15975314Posted On: 31 May 2025 Overview:Absa Bank Botswana is seeking a dynamic Payments Services Manager to oversee and enhance the payments operations and services delivery.\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1069,"url":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-fraud-operations-manager\/","url_meta":{"origin":1056,"position":2},"title":"Absa Bank Botswana: Fraud Operations Manager","author":"admin","date":"April 30, 2025","format":false,"excerpt":"Job Opportunity: Fraud Operations ManagerLocation: Central Processing Centre, BotswanaClosing Date: 3 May 2025 Overview:Absa Bank Botswana is seeking a results-oriented and experienced Fraud Operations Manager to lead and enhance the bank's Fraud Operations strategy and delivery. This senior role involves the design, development, and implementation of fraud strategies and operational\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2331,"url":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-internship-programme\/","url_meta":{"origin":1056,"position":3},"title":"Absa Bank Botswana: Internship Programme","author":"admin","date":"April 30, 2025","format":false,"excerpt":"Job Opportunity: Internship ProgrammeLocation: Absa Prime Plaza, Gaborone, BotswanaClosing Date: 12 May 2025 Overview:Absa Bank Botswana is offering a transformative Internship Programme designed for ambitious and curious individuals ready to start their professional journey in the banking sector. This is an exciting opportunity to be part of a dynamic environment\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1065,"url":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-fraud-operations-supervisor\/","url_meta":{"origin":1056,"position":4},"title":"Absa Bank Botswana: Fraud Operations Supervisor","author":"admin","date":"April 30, 2025","format":false,"excerpt":"Job Opportunity: Fraud Operations SupervisorLocation: Central Processing Centre, BotswanaClosing Date: 3 May 2025 Overview:Absa Bank Botswana is seeking a proactive and experienced Fraud Operations Supervisor to lead its Fraud Solutions Team. This role is responsible for ensuring early detection, investigation, and resolution of fraudulent activities while enhancing customer experience. The\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1059,"url":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-governance-manager\/","url_meta":{"origin":1056,"position":5},"title":"Absa Bank Botswana: Governance Manager","author":"admin","date":"April 30, 2025","format":false,"excerpt":"Job Opportunity: Governance ManagerLocation: Central Processing Centre, BotswanaClosing Date: 8 May 2025 Overview:Absa Bank Botswana is seeking an experienced and proactive professional to join its Central Processing Centre as a Governance Manager. This critical role is designed to establish, monitor, and enhance operational governance and control frameworks within the bank's\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/1056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/comments?post=1056"}],"version-history":[{"count":0,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/1056\/revisions"}],"wp:attachment":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/media?parent=1056"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/categories?post=1056"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/tags?post=1056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}