{"id":1065,"date":"2025-04-30T22:30:58","date_gmt":"2025-04-30T20:30:58","guid":{"rendered":"https:\/\/zentrofly.com\/bwjobs\/?p=1065"},"modified":"2025-04-30T22:30:58","modified_gmt":"2025-04-30T20:30:58","slug":"absa-bank-botswana-fraud-operations-supervisor","status":"publish","type":"post","link":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-fraud-operations-supervisor\/","title":{"rendered":"Absa Bank Botswana: Fraud Operations Supervisor"},"content":{"rendered":"\n<p><strong>Job Opportunity: Fraud Operations Supervisor<\/strong><br><strong>Location:<\/strong> Central Processing Centre, Botswana<br><strong>Closing Date:<\/strong> 3 May 2025<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Overview:<\/strong><br>Absa Bank Botswana is seeking a proactive and experienced <strong>Fraud Operations Supervisor<\/strong> to lead its Fraud Solutions Team. This role is responsible for ensuring early detection, investigation, and resolution of fraudulent activities while enhancing customer experience. The ideal candidate will possess deep knowledge of fraud trends, strong leadership capabilities, and the ability to drive operational improvements aligned with the bank\u2019s fraud strategy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Key Responsibilities:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lead the Fraud Solutions Team to proactively identify and resolve potential fraud cases across various customer channels.<\/li>\n\n\n\n<li>Translate fraud strategy into operational plans and execute projects with clear performance metrics.<\/li>\n\n\n\n<li>Monitor and manage fraud detection tools to ensure accurate and efficient identification of threats.<\/li>\n\n\n\n<li>Evaluate new fraud trends and contribute to the development of fraud rules and preventative controls.<\/li>\n\n\n\n<li>Identify customer experience pain points and service gaps, and work with business units to implement corrective actions.<\/li>\n\n\n\n<li>Ensure accurate and timely fraud-related reporting, including regulatory and operational submissions.<\/li>\n\n\n\n<li>Conduct quality assurance checks, reconciliation, and continuous analysis to enhance reporting processes.<\/li>\n\n\n\n<li>Lead demand and capacity planning to ensure adequate team resources for effective fraud monitoring and response.<\/li>\n\n\n\n<li>Provide coaching and development support to team members to build fraud risk capability.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Requirements and Skills:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bachelor\u2019s Degree in Business Management, Economics, Law, or a related discipline from a recognised tertiary institution.<\/li>\n\n\n\n<li>Higher Diploma in Law, Military Science, or Security (Required).<\/li>\n\n\n\n<li>Recognised fraud certifications and training.<\/li>\n\n\n\n<li>Minimum of 3 years\u2019 experience in the financial industry, preferably in risk, compliance, or fraud operations.<\/li>\n\n\n\n<li>Extensive knowledge of fraud risks, trends, and prevention strategies.<\/li>\n\n\n\n<li>Familiarity with regulatory frameworks, compliance requirements, and operational controls.<\/li>\n\n\n\n<li>Strong communication, presentation, and interpersonal skills.<\/li>\n\n\n\n<li>Experience with fraud detection technologies, user research, and assurance techniques.<\/li>\n\n\n\n<li>Proven ability to manage cross-functional teams and deliver results in a high-pressure environment.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">APPLICATION PROCESS<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/zentrofly.com\/bwjobs\/apply-for-absa-bank-botswana-vacancies-may-2025-part-1\/\">APPLY HERE<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Opportunity: Fraud Operations SupervisorLocation: Central Processing Centre, BotswanaClosing Date: 3 May 2025 Overview:Absa Bank Botswana is seeking a proactive and experienced Fraud Operations Supervisor to lead its Fraud Solutions Team. This role is responsible for ensuring early detection, investigation, and resolution of fraudulent activities while enhancing customer experience. The ideal candidate will possess deep knowledge of fraud trends, strong leadership capabilities, and the ability to drive operational improvements aligned with the bank\u2019s fraud strategy. Key Responsibilities: Requirements and Skills:&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-fraud-operations-supervisor\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1065","post","type-post","status-publish","format-standard","hentry","category-new-jobs"],"featured_image_src":null,"author_info":{"display_name":"admin","author_link":"https:\/\/zentrofly.com\/jobs\/author\/admin\/"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":1069,"url":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-fraud-operations-manager\/","url_meta":{"origin":1065,"position":0},"title":"Absa Bank Botswana: Fraud Operations Manager","author":"admin","date":"April 30, 2025","format":false,"excerpt":"Job Opportunity: Fraud Operations ManagerLocation: Central Processing Centre, BotswanaClosing Date: 3 May 2025 Overview:Absa Bank Botswana is seeking a results-oriented and experienced Fraud Operations Manager to lead and enhance the bank's Fraud Operations strategy and delivery. 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This critical role is designed to establish, monitor, and enhance operational governance and control frameworks within the bank's\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2419,"url":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-vacancies-apply-by-02-june-2025\/","url_meta":{"origin":1065,"position":2},"title":"Absa Bank Botswana Vacancies &#8211; Apply by 02 June 2025","author":"admin","date":"May 30, 2025","format":false,"excerpt":"1. Job Opportunity: Payments Services Manager \u2013 Absa Bank Botswana (Hybrid) \u2013 Apply Now Location: Absa Prime Plaza, BotswanaPosition Type: Hybrid (Remote & Office-Based)Job Reference: R-15975314Posted On: 31 May 2025 Overview:Absa Bank Botswana is seeking a dynamic Payments Services Manager to oversee and enhance the payments operations and services delivery.\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1056,"url":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-head-of-wholesale-operations\/","url_meta":{"origin":1065,"position":3},"title":"Absa Bank Botswana: Head of Wholesale Operations","author":"admin","date":"April 30, 2025","format":false,"excerpt":"Job Opportunity: Head of Wholesale OperationsLocation: Absa Prime Plaza, Gaborone, BotswanaClosing Date: 11 May 2025 Overview:Absa Bank Botswana is seeking a dynamic and experienced professional to lead its Wholesale Operations division. As a key member of our leadership team, the Head of Wholesale Operations will be responsible for developing, managing,\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3779,"url":"https:\/\/zentrofly.com\/jobs\/absa-is-looking-for-passionate-individuals-to-join-our-team-as-bank-tellers\/","url_meta":{"origin":1065,"position":4},"title":"Absa is looking for passionate individuals to join our team as Bank Tellers","author":"admin","date":"October 5, 2024","format":false,"excerpt":"Job Title: Bank TellerClosing Date: October 7, 2024 Overview Absa is looking for passionate individuals to join our team as Bank Tellers. With over 100 years of history and a strong presence across local and international markets, Absa offers a unique opportunity to be part of our growth journey. Join\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2332,"url":"https:\/\/zentrofly.com\/jobs\/absa-bank-botswana-head-of-consumer-operations\/","url_meta":{"origin":1065,"position":5},"title":"Absa Bank Botswana: Head of Consumer Operations","author":"admin","date":"April 30, 2025","format":false,"excerpt":"Job Opportunity: Head of Consumer OperationsLocation: Central Processing Centre, BotswanaClosing Date: 4 May 2025 Overview:Absa Bank Botswana is looking for a strategic and results-driven Head of Consumer Operations to lead the delivery and ongoing enhancement of consumer operations strategy. This senior leadership role is critical in driving operational excellence, process\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/1065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/comments?post=1065"}],"version-history":[{"count":0,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/1065\/revisions"}],"wp:attachment":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/media?parent=1065"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/categories?post=1065"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/tags?post=1065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}