{"id":1120,"date":"2025-05-07T07:31:04","date_gmt":"2025-05-07T05:31:04","guid":{"rendered":"https:\/\/zentrofly.com\/bwjobs\/?p=1120"},"modified":"2025-05-07T07:31:04","modified_gmt":"2025-05-07T05:31:04","slug":"clicks-palapye-service-advisor","status":"publish","type":"post","link":"https:\/\/zentrofly.com\/jobs\/clicks-palapye-service-advisor\/","title":{"rendered":"Clicks Palapye &#8211; Service Advisor"},"content":{"rendered":"\n<p><strong>Job Title:<\/strong> Service Advisor<br><strong>Location:<\/strong> Clicks Palapye, Botswana<br><strong>Listing Reference:<\/strong> click_019947<br><strong>Industry:<\/strong> Wholesale &amp; Retail Trade (FMCG, Retail, Supply Chain)<br><strong>Contract Type:<\/strong> Permanent<br><strong>Remuneration:<\/strong> Market Related<br><strong>Employment Equity Position:<\/strong> Yes<br><strong>Closing Date:<\/strong> 12 May 2025<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Overview:<\/strong><\/h3>\n\n\n\n<p>Clicks Group is currently recruiting a <em>Service Advisor<\/em> for its Palapye branch. The ideal candidate is customer-focused, detail-oriented, and able to manage point of sale operations with efficiency and excellence. This role is integral in leading the cashier team, maintaining POS standards, and promoting the Clicks ClubCard.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Job Purpose:<\/strong><\/h3>\n\n\n\n<p>To ensure excellence at the point of sale (POS) through efficient operational control, outstanding customer service, and effective staff leadership, thereby supporting the Group\u2019s vision to be the customer\u2019s first-choice health and beauty retailer.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Responsibilities:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Supervise and manage all POS operations ensuring efficient service delivery<\/li>\n\n\n\n<li>Lead and motivate shop assistants\/cashiers to consistently deliver excellent customer service<\/li>\n\n\n\n<li>Schedule staff according to labour legislation and operational needs<\/li>\n\n\n\n<li>Maintain security and cash control procedures to minimise shrinkage<\/li>\n\n\n\n<li>Ensure the safe and efficient management of stock returns and administrative duties<\/li>\n\n\n\n<li>Address and resolve customer complaints professionally and promptly<\/li>\n\n\n\n<li>Promote the Clicks ClubCard and achieve clubcard participation targets<\/li>\n\n\n\n<li>Support merchandising standards and provide accurate product knowledge to customers<\/li>\n\n\n\n<li>Maintain general housekeeping standards and ensure brand compliance<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Minimum Requirements:<\/strong><\/h3>\n\n\n\n<p><strong>Education:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Essential:<\/strong> Botswana General Certificate of Secondary Education (BGCSE) or equivalent<\/li>\n\n\n\n<li><strong>Desirable:<\/strong> BGCSE with at least 50% in Mathematics and English<\/li>\n\n\n\n<li><strong>Essential:<\/strong> Diploma in Retail\/Business Management or a relevant qualification (External applicants)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Knowledge Areas:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Retail and FMCG operations, including merchandising and promotions<\/li>\n\n\n\n<li>POS and stock\/cash control procedures<\/li>\n\n\n\n<li>Labour legislation and industrial relations practices<\/li>\n\n\n\n<li>Customer service and complaint resolution<\/li>\n\n\n\n<li>Competency-based interviewing practices<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Skills:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strong customer service orientation<\/li>\n\n\n\n<li>Excellent communication and interpersonal skills<\/li>\n\n\n\n<li>Managerial and team supervision capabilities<\/li>\n\n\n\n<li>Problem-solving and decision-making<\/li>\n\n\n\n<li>Numerical accuracy and attention to detail<\/li>\n\n\n\n<li>Time management and planning<\/li>\n\n\n\n<li>Computer literacy<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Core Competencies:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Leading and supervising<\/li>\n\n\n\n<li>Delivering results and meeting customer expectations<\/li>\n\n\n\n<li>Relating and networking<\/li>\n\n\n\n<li>Planning and organising<\/li>\n\n\n\n<li>Coping with pressure and setbacks<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">APPLICATION PROCESS<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/zentrofly.com\/bwjobs\/apply-for-clicks-palapye-service-advisor\/\">APPLY HERE<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<ul class=\"wp-block-latest-posts__list wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/zentrofly.com\/jobs\/post-11-77-messenger-x2-posts-limpopo\/\">POST 11\/77: Messenger (X2 Posts) \u2013 Limpopo<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/zentrofly.com\/jobs\/department-of-justice-and-constitutional-development-vacancies-2026\/\">Department of Justice and Constitutional Development Vacancies 2026<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/zentrofly.com\/jobs\/department-of-employment-and-labour-vacancies-2026\/\">Department of Employment and Labour Vacancies 2026<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/zentrofly.com\/jobs\/south-african-government-cleaners-2026-x54-posts-multiple-departments-provinces-apply-by-10-april-2026\/\">South African Government Cleaners 2026 (X54+ Posts) \u2013 Multiple Departments &amp; Provinces \u2013 Apply by 10 April 2026<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/zentrofly.com\/jobs\/learnership-wholesale-retail-operations-nqf-level-3-pnp-clothing-cape-town-apply-by-17-april-2026\/\">Learnership: Wholesale &amp; Retail Operations (NQF Level 3) \u2013 PnP Clothing \u2013 Cape Town \u2013 Apply by 17 April 2026<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Job Title: Service AdvisorLocation: Clicks Palapye, BotswanaListing Reference: click_019947Industry: Wholesale &amp; Retail Trade (FMCG, Retail, Supply Chain)Contract Type: PermanentRemuneration: Market RelatedEmployment Equity Position: YesClosing Date: 12 May 2025 Overview: Clicks Group is currently recruiting a Service Advisor for its Palapye branch. The ideal candidate is customer-focused, detail-oriented, and able to manage point of sale operations with efficiency and excellence. This role is integral in leading the cashier team, maintaining POS standards, and promoting the Clicks ClubCard. Job Purpose: To ensure&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/zentrofly.com\/jobs\/clicks-palapye-service-advisor\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1120","post","type-post","status-publish","format-standard","hentry","category-new-jobs"],"featured_image_src":null,"author_info":{"display_name":"admin","author_link":"https:\/\/zentrofly.com\/jobs\/author\/admin\/"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":2407,"url":"https:\/\/zentrofly.com\/jobs\/regional-sales-representative-tecno-mobile-botswana-palapye-apply-by-08-june-2025\/","url_meta":{"origin":1120,"position":0},"title":"Regional Sales Representative \u2013 Tecno Mobile Botswana (Palapye) \u2013 Apply by 08 June 2025","author":"admin","date":"May 29, 2025","format":false,"excerpt":"Job Opportunity: Regional Sales Representative \u2013 Tecno Mobile Botswana (Palapye) \u2013 Apply by 08 June 2025 Location: Palapye, BotswanaPosition: Regional Sales RepresentativeCompany: Tecno Mobile BotswanaContract Type: Full-TimeClosing Date: 08 June 2025 Overview Tecno Mobile Botswana is seeking an enthusiastic and results-oriented Regional Sales Representative to join its vibrant team in\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":18573,"url":"https:\/\/zentrofly.com\/jobs\/catering-manager-in-palapye\/","url_meta":{"origin":1120,"position":1},"title":"Catering Manager in Palapye","author":"admin","date":"December 13, 2024","format":false,"excerpt":"Catering Manager Introduction:A reputable catering company in Palapye is looking for an experienced Catering Manager to lead operations and deliver exceptional services. 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