{"id":20669,"date":"2025-02-20T14:52:31","date_gmt":"2025-02-20T12:52:31","guid":{"rendered":"https:\/\/zentrofly.com\/?p=20669"},"modified":"2025-02-20T14:52:31","modified_gmt":"2025-02-20T12:52:31","slug":"fnb-lesotho-multi-skilled-consultant","status":"publish","type":"post","link":"https:\/\/zentrofly.com\/jobs\/fnb-lesotho-multi-skilled-consultant\/","title":{"rendered":"FNB Lesotho &#8211; Multi-Skilled Consultant"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">VACANCY: Multi-Skilled Consultant<\/h3>\n\n\n\n<p><strong>Location:<\/strong> Maseru, Lesotho<br><strong>Closing Date:<\/strong> 24th February 2025<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Overview<\/h3>\n\n\n\n<p>FNB is seeking a versatile and dynamic <strong>Multi-Skilled Consultant<\/strong> to provide a relief function for Teller, Collections Consultants, and Cash Migration Officials. The successful candidate will ensure the smooth operation of functional areas while achieving net profit growth and delivering exceptional customer experiences. This role requires excellent problem-solving skills, sales proficiency, and the ability to handle customer complaints efficiently.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Key Responsibilities<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide relief support for Teller, Collections Consultants, and Cash Migration Official roles to ensure smooth operational flow.<\/li>\n\n\n\n<li>Achieve net profit growth for the business by converting identified leads into successful sales.<\/li>\n\n\n\n<li>Deliver exceptional customer experiences according to Balanced Scorecard standards.<\/li>\n\n\n\n<li>Engage professionally with customers to understand their needs and provide appropriate solutions.<\/li>\n\n\n\n<li>Handle and resolve customer complaints related to collection activities to ensure customer satisfaction.<\/li>\n\n\n\n<li>Achieve individual sales targets as set according to the relevant business area or sales plan.<\/li>\n\n\n\n<li>Manage performance standards for relief roles in Telling, Service, Sales, or Administration.<\/li>\n\n\n\n<li>Approve, validate, verify, check, and authorise frontline activities.<\/li>\n\n\n\n<li>Ensure compliance with governance, legislative, and audit requirements.<\/li>\n\n\n\n<li>Track, control, and influence sales activities to enhance sales efficiencies.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Qualifications and Skills<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Education:<\/strong> Relevant qualification in Banking, Finance, Business Administration, or related field.<\/li>\n\n\n\n<li><strong>Experience:<\/strong> Proven experience in customer service, sales, or a multi-functional role in the banking sector.<\/li>\n\n\n\n<li><strong>Skills Required:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Strong communication and interpersonal skills.<\/li>\n\n\n\n<li>Excellent problem-solving and decision-making abilities.<\/li>\n\n\n\n<li>Ability to engage with customers professionally and deliver exceptional customer service.<\/li>\n\n\n\n<li>Proficiency in sales techniques and achieving sales targets.<\/li>\n\n\n\n<li>Sound knowledge of banking products, services, and operational procedures.<\/li>\n\n\n\n<li>Ability to work effectively under pressure and in a fast-paced environment.<\/li>\n\n\n\n<li>Proficiency in Microsoft Office applications and banking software.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Application Process<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-base-3-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/zentrofly.com\/jobs\/apply-for-fnb-lesotho-vacancies\/\" style=\"background-color:#ff0000\">APPLY HERE<\/a><\/div>\n<\/div>\n\n\n\n<p>Interested candidates should submit their applications <strong>before 24th February 2025<\/strong>.<br><strong>Note:<\/strong> Applications will not be accepted on or after the closing date.<\/p>\n\n\n\n<p><strong>Employment Equity Statement:<\/strong><br>All appointments will be made in line with FirstRand Group\u2019s Employment Equity plan. FNB supports the recruitment and advancement of individuals with disabilities. Candidates may voluntarily disclose disability information, which will be kept confidential unless disclosure is required by law.<\/p>\n\n\n\n<p><strong>Apply Now:<\/strong> Visit FNB\u2019s careers page or contact the recruitment office for more information.<\/p>\n\n\n\n<p><strong>Only shortlisted candidates will be contacted.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>VACANCY: Multi-Skilled Consultant Location: Maseru, LesothoClosing Date: 24th February 2025 Overview FNB is seeking a versatile and dynamic Multi-Skilled Consultant to provide a relief function for Teller, Collections Consultants, and Cash Migration Officials. The successful candidate will ensure the smooth operation of functional areas while achieving net profit growth and delivering exceptional customer experiences. This role requires excellent problem-solving skills, sales proficiency, and the ability to handle customer complaints efficiently. Key Responsibilities Qualifications and Skills Application Process Interested candidates should&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/zentrofly.com\/jobs\/fnb-lesotho-multi-skilled-consultant\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":20388,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-20669","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-new-jobs"],"featured_image_src":null,"author_info":{"display_name":"admin","author_link":"https:\/\/zentrofly.com\/jobs\/author\/admin\/"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":22690,"url":"https:\/\/zentrofly.com\/jobs\/multi-skilled-consultant-f-fnb-lesotho-apply-by-21-june-2025\/","url_meta":{"origin":20669,"position":0},"title":"Multi-skilled Consultant F \u2013 FNB Lesotho \u2013 Apply by 21 June 2025","author":"admin","date":"June 18, 2025","format":false,"excerpt":"Job Opportunity: Multi-skilled Consultant F \u2013 FNB Lesotho \u2013 Apply by 21 June 2025 Location: Maseru, LesothoPosition: Multi-skilled Consultant FContract Type: Full-TimeClosing Date: 21 June 2025Job Requisition ID: R35377 Overview: FNB Lesotho is looking for a driven and customer-oriented Multi-skilled Consultant F to join their team in Maseru. The ideal\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":22607,"url":"https:\/\/zentrofly.com\/jobs\/multi-skilled-consultant-e-fnb-lesotho\/","url_meta":{"origin":20669,"position":1},"title":"Multi-skilled Consultant E &#8211; FNB Lesotho","author":"admin","date":"April 24, 2025","format":false,"excerpt":"Position: Multi-skilled Consultant ELocations: Mohale\u2019s Hoek & Quthing Branches, LesothoClosing Date: 29 April 2025Company: First National Bank (FNB) Lesotho Overview Join FNB Lesotho, where innovation meets impact. We\u2019re on the lookout for Multi-skilled Consultants to deliver outstanding customer service and support across our Mohale\u2019s Hoek and Quthing branches. At FNB,\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":19935,"url":"https:\/\/zentrofly.com\/jobs\/fnb-multi-skilled-consultants\/","url_meta":{"origin":20669,"position":2},"title":"FNB &#8211; Multi-Skilled Consultants","author":"admin","date":"January 30, 2025","format":false,"excerpt":"Location: Butha-ButheEmployment Type: Full-timeClosing Date: February 7, 2025 Overview FNB is seeking a highly motivated and customer-focused Multi-Skilled Consultant to provide a relief function for Teller, Collections Consultants, and Cash Migration Officials. The successful candidate will ensure the smooth operation of these functional areas while delivering excellent customer service and\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2527,"url":"https:\/\/zentrofly.com\/jobs\/service-consultant-x4-student-banking-6-month-fixed-term-contract-fnb-serowe-palapye-botswana-apply-by-9-july-2025\/","url_meta":{"origin":20669,"position":3},"title":"Service Consultant x4 \u2013 Student Banking (6-Month Fixed-Term Contract) \u2013 FNB (Serowe\/Palapye, Botswana) \u2013 Apply by 9 July 2025","author":"admin","date":"July 7, 2025","format":false,"excerpt":"Job Opportunity: Service Consultant x4 \u2013 Student Banking (6-Month Fixed-Term Contract) \u2013 FNB (Serowe\/Palapye, Botswana) \u2013 Apply by 9 July 2025 Location: Serowe\/Palapye, BotswanaPosition: Service Consultant \u2013 Student Banking (4 Positions Available)Contract Type: 6-Month Fixed-Term ContractClosing Date: 9 July 2025Job Reference: R36521 Overview: FNB Botswana is recruiting four skilled and\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":20997,"url":"https:\/\/zentrofly.com\/jobs\/fnb-sales-and-service-consultant-5\/","url_meta":{"origin":20669,"position":4},"title":"FNB &#8211; Sales and Service Consultant-5","author":"admin","date":"February 26, 2025","format":false,"excerpt":"Job Title: Sales and Service Consultant-5Company: FNBLocation: GaboroneJob Type: Full-timeClosing Date: March 12, 2025Job Requisition ID: R29520 Job Description FNB is seeking a dedicated and customer-focused Sales and Service Consultant to join our team in Gaborone. The ideal candidate will be responsible for delivering a positive customer experience by being\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2406,"url":"https:\/\/zentrofly.com\/jobs\/service-consultant-fnb-gaborone-botswana-apply-by-01-june-2025\/","url_meta":{"origin":20669,"position":5},"title":"Service Consultant \u2013 FNB (Gaborone, Botswana) \u2013 Apply by 01 June 2025","author":"admin","date":"May 29, 2025","format":false,"excerpt":"Job Opportunity: Service Consultant \u2013 FNB (Gaborone, Botswana) \u2013 Apply by 01 June 2025 Location: Gaborone, BotswanaPosition: Service ConsultantContract Type: Full TimeClosing Date: 01 June 2025Job Requisition ID: R34461 Overview FNB Botswana is seeking a highly motivated and customer-focused individual to join our team as a Service Consultant. The successful\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/20669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/comments?post=20669"}],"version-history":[{"count":0,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/20669\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/media?parent=20669"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/categories?post=20669"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/tags?post=20669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}