{"id":20997,"date":"2025-02-26T07:54:11","date_gmt":"2025-02-26T05:54:11","guid":{"rendered":"https:\/\/zentrofly.com\/?p=20997"},"modified":"2025-02-26T07:54:11","modified_gmt":"2025-02-26T05:54:11","slug":"fnb-sales-and-service-consultant-5","status":"publish","type":"post","link":"https:\/\/zentrofly.com\/jobs\/fnb-sales-and-service-consultant-5\/","title":{"rendered":"FNB &#8211; Sales and Service Consultant-5"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Job Title:<\/strong> Sales and Service Consultant-5<br><strong>Company:<\/strong> FNB<br><strong>Location:<\/strong> Gaborone<br><strong>Job Type:<\/strong> Full-time<br><strong>Closing Date:<\/strong> March 12, 2025<br><strong>Job Requisition ID:<\/strong> R29520<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Job Description<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">FNB is seeking a dedicated and customer-focused <strong>Sales and Service Consultant<\/strong> to join our team in Gaborone. The ideal candidate will be responsible for delivering a positive customer experience by being attentive to customer needs and expectations while providing product solutions. The role includes directing customers to appropriate channels, such as <strong>eChannels and Self-Service<\/strong>, while ensuring adherence to company policies and processes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Responsibilities<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">-Engage with customers in a professional and helpful manner, embodying FNB\u2019s brand promise of <strong>\u201cHow can we help you?\u201d<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-Understand customer needs and provide tailored solutions and products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-Conduct all interactions in an <strong>ethical<\/strong> and customer-centric manner.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-Adhere to <strong>Treating Customer Fairly (TCF)<\/strong> principles in all interactions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-Identify customer needs and offer relevant product solutions, including cross-selling.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8211;Promote and optimize the use of <strong>digital and self-service channels<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-Ensure all activities support <strong>cost containment and reduction<\/strong> initiatives.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-Perform transactions efficiently while providing an <strong>exceptional customer experience<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-Comply with established procedures, policies, and risk guidelines.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Qualifications &amp; Requirements<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Certificate of Proficiency<\/strong> in <strong>Long &amp; Short-term Insurance<\/strong>.<\/li>\n\n\n\n<li>Strong communication and customer service skills.<\/li>\n\n\n\n<li>Ability to adapt to a fast-paced environment and meet performance benchmarks.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Application Process<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-base-3-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/zentrofly.com\/jobs\/apply-for-fnb-sales-and-service-consultant-5\/\" style=\"background-color:#ff0000\">APPLY HERE<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Interested candidates should submit their applications <strong>before March 12, 2025<\/strong>. Applications received after the closing date will not be considered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Join FNB and be part of a team that is dedicated to helping customers and providing innovative financial solutions!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Title: Sales and Service Consultant-5Company: FNBLocation: GaboroneJob Type: Full-timeClosing Date: March 12, 2025Job Requisition ID: R29520 Job Description FNB is seeking a dedicated and customer-focused Sales and Service Consultant to join our team in Gaborone. The ideal candidate will be responsible for delivering a positive customer experience by being attentive to customer needs and expectations while providing product solutions. The role includes directing customers to appropriate channels, such as eChannels and Self-Service, while ensuring adherence to company policies and&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/zentrofly.com\/jobs\/fnb-sales-and-service-consultant-5\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":20338,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-20997","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-register-your-cv-2026-jobs"],"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":19446,"url":"https:\/\/zentrofly.com\/jobs\/fnb-sales-and-service-consultant-kanye\/","url_meta":{"origin":20997,"position":0},"title":"FNB &#8211; Sales and Service Consultant (Kanye)","author":"admin","date":"January 20, 2025","format":false,"excerpt":"Job Title: Sales and Service ConsultantLocation: KanyeEmployment Type: Full-TimeClosing Date: January 30, 2025 (9 days left to apply)Job Requisition ID: R27070 Job Overview First National Bank (FNB) is looking for a dynamic and customer-focused Sales and Service Consultant to join our team in Kanye. The successful candidate will play a\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1303,"url":"https:\/\/zentrofly.com\/jobs\/fnb-botswana-sales-consultant\/","url_meta":{"origin":20997,"position":1},"title":"FNB Botswana &#8211; Sales Consultant","author":"admin","date":"May 14, 2025","format":false,"excerpt":"Job Title: Sales ConsultantLocation: Gaborone, BotswanaClosing Date: 15 May 2025 Overview: FNB Botswana is seeking a dynamic and customer-oriented Sales Consultant to join our team in Gaborone. 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The ideal candidate will be passionate about delivering exceptional customer\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":19442,"url":"https:\/\/zentrofly.com\/jobs\/fnb-sales-and-service-consultant-no-experience-required\/","url_meta":{"origin":20997,"position":3},"title":"FNB &#8211; Sales and Service Consultant (No Experience Required)","author":"admin","date":"January 20, 2025","format":false,"excerpt":"Job Title: Sales and Service ConsultantLocation: GaboroneEmployment Type: Full-TimeClosing Date: January 30, 2025 (9 days left to apply)Job Requisition ID: R27068 Job Overview We are seeking a dedicated and customer-focused Sales and Service Consultant to join our team in Gaborone. 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Responsibilities: -Provide excellent customer service via phone, email,\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/20997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/comments?post=20997"}],"version-history":[{"count":0,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/20997\/revisions"}],"wp:attachment":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/media?parent=20997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/categories?post=20997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/tags?post=20997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}