{"id":22595,"date":"2025-04-16T11:40:49","date_gmt":"2025-04-16T11:40:49","guid":{"rendered":"https:\/\/zentrofly.com\/lsjobs\/?p=449"},"modified":"2025-04-16T11:40:49","modified_gmt":"2025-04-16T11:40:49","slug":"client-service-consultant-metropolitan-lesotho","status":"publish","type":"post","link":"https:\/\/zentrofly.com\/jobs\/client-service-consultant-metropolitan-lesotho\/","title":{"rendered":"Client Service Consultant &#8211; Metropolitan Lesotho"},"content":{"rendered":"\n<p><strong>Job Title: Client Service Consultant (Temporary)<\/strong><br><strong>Location:<\/strong> Leribe (Hlotse), Lesotho<br><strong>Closing Date:<\/strong> 22 April 2025<br><strong>Position Type:<\/strong> Temporary<br><strong>Reference Number:<\/strong> MMH250410-1<br><strong>Company:<\/strong> Metropolitan Lesotho (A subsidiary of Momentum Group)<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Overview:<\/strong><\/h3>\n\n\n\n<p>Metropolitan Lesotho invites qualified and service-driven individuals to apply for the position of <strong>Client Service Consultant<\/strong> on a temporary basis, based in Hlotse, Leribe. This role offers an exciting opportunity to be part of a high-performance culture within a respected financial services provider. The successful candidate will support the Client Services team and contribute to delivering excellent customer service and maintaining client satisfaction in alignment with company policies.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Responsibilities:<\/strong><\/h3>\n\n\n\n<p>-Provide client services in accordance with established business rules and service standards.<\/p>\n\n\n\n<p>-Handle receipting of cash premiums and ensure proper record-keeping.<\/p>\n\n\n\n<p>-Process policyholder benefit payments accurately and in line with internal guidelines.<\/p>\n\n\n\n<p>-Maintain high standards of client care, communication, and responsiveness.<\/p>\n\n\n\n<p>-Ensure accurate filing and easy retrieval of processed claim documents.<\/p>\n\n\n\n<p>-Complete productivity trackers consistently and contribute to service reporting.<\/p>\n\n\n\n<p>-Support team targets and client retention strategies.<\/p>\n\n\n\n<p>-Ensure all payment instructions and claims are processed within agreed turnaround times.<\/p>\n\n\n\n<p>-Contribute to innovation by sharing client experience insights and solutions.<\/p>\n\n\n\n<p>-Take accountability for personal growth and continuous learning.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Requirements and Skills:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Educational Qualification:<\/strong> Degree in Business Management or equivalent<\/li>\n\n\n\n<li><strong>Experience:<\/strong> Minimum of 2 years in a customer service environment<\/li>\n\n\n\n<li><strong>Computer Skills:<\/strong> Proficiency in MS Excel and MS Word<\/li>\n\n\n\n<li><strong>Core Competencies:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Strong communication and interpersonal skills<\/li>\n\n\n\n<li>Analytical thinking and problem-solving ability<\/li>\n\n\n\n<li>High integrity and confidentiality in handling client information<\/li>\n\n\n\n<li>Ability to work under pressure and meet deadlines<\/li>\n\n\n\n<li>Good time management and organizational skills<\/li>\n\n\n\n<li>Solid understanding of customer service principles<\/li>\n\n\n\n<li>Client-centric approach with a focus on results<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Application Information:<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/zentrofly.com\/jobs\/lsjobs\/apply-for-client-service-consultant-metropolitan-lesotho\/\">APPLY HERE<\/a><\/div>\n<\/div>\n\n\n\n<p>Interested candidates should confirm the authenticity of this job listing by visiting the official Metropolitan Lesotho career portal. Only shortlisted candidates will be contacted for further steps.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Join a trusted brand committed to excellence in client service. Apply now and make a meaningful contribution at Metropolitan Lesotho.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Title: Client Service Consultant (Temporary)Location: Leribe (Hlotse), LesothoClosing Date: 22 April 2025Position Type: TemporaryReference Number: MMH250410-1Company: Metropolitan Lesotho (A subsidiary of Momentum Group) Overview: Metropolitan Lesotho invites qualified and service-driven individuals to apply for the position of Client Service Consultant on a temporary basis, based in Hlotse, Leribe. This role offers an exciting opportunity to be part of a high-performance culture within a respected financial services provider. The successful candidate will support the Client Services team and contribute to&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/zentrofly.com\/jobs\/client-service-consultant-metropolitan-lesotho\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-22595","post","type-post","status-publish","format-standard","hentry","category-new-jobs"],"featured_image_src":null,"author_info":{"display_name":"admin","author_link":"https:\/\/zentrofly.com\/jobs\/author\/admin\/"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":22673,"url":"https:\/\/zentrofly.com\/jobs\/client-service-consultant-unclaimed-benefits-metropolitan-lesotho-maseru-apply-by-13-june-2025\/","url_meta":{"origin":22595,"position":0},"title":"Client Service Consultant (Unclaimed Benefits) \u2013 Metropolitan Lesotho (Maseru) \u2013 Apply by 13 June 2025","author":"admin","date":"May 30, 2025","format":false,"excerpt":"Job Opportunity: Client Service Consultant (Unclaimed Benefits) \u2013 Metropolitan Lesotho (Maseru) \u2013 Apply by 13 June 2025 Location: Maseru, LesothoPosition: Client Service Consultant (Unclaimed Benefits)Company: Metropolitan Lesotho, a subsidiary of Momentum GroupReference Number: MMH250414-7Position Type: TemporaryCluster: InternationalRole Family: Client ServicesRemote Opportunity: Some of the timeClosing Date: 13 June 2025 Introduction\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":334,"url":"https:\/\/zentrofly.com\/jobs\/temporary-retention-advisor-metropolitan-lesotho\/","url_meta":{"origin":22595,"position":1},"title":"Temporary Retention Advisor \u2013 Metropolitan Lesotho","author":"admin","date":"April 6, 2025","format":false,"excerpt":"Location: Maseru, LesothoClosing Date: 18 April 2025Position Type: TemporaryDepartment: Client ServicesCluster: InternationalRemote Opportunity: Hybrid (Some of the time)Reference Number: MMH250403-2 Overview: Metropolitan Lesotho, a subsidiary of the Momentum Group listed on the Johannesburg Stock Exchange, is seeking a proactive and results-driven Retention Advisor to join its dynamic team in Maseru.\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":461,"url":"https:\/\/zentrofly.com\/jobs\/all-jobs-lesotho-job-update-17-april-2025\/","url_meta":{"origin":22595,"position":2},"title":"ALL JOBS LESOTHO &#8211; JOB UPDATE &#8211; 17 APRIL 2025","author":"admin","date":"April 17, 2025","format":false,"excerpt":"Local Job Opportunities Across Lesotho \u2013 Multiple Employers | Apply Now (April 2025) Lesotho's job market is buzzing with fresh career opportunities this April 2025. Various organisations across sectors including health, education, telecommunications, finance, logistics, and retail are hiring. Whether you're an experienced professional or looking to take the next\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":852,"url":"https:\/\/zentrofly.com\/jobs\/administration-manager-45hr-jet-leribe-lesotho-apply-by-17-june-2025\/","url_meta":{"origin":22595,"position":3},"title":"Administration Manager (45hr) \u2013 Jet Leribe (Lesotho) \u2013 Apply by 17 June 2025","author":"admin","date":"June 13, 2025","format":false,"excerpt":"Job Opportunity: Administration Manager (45hr) \u2013 Jet Leribe (Lesotho) \u2013 Apply by 17 June 2025 Location: Jet Leribe, Leribe, LesothoPosition: Administration Manager (45 Hours per Week)Closing Date: 17 June 2025Contract Type: Permanent Overview Jet, a leading value retailer under The Foschini Group (TFG), is seeking an experienced Administration Manager for\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":22690,"url":"https:\/\/zentrofly.com\/jobs\/multi-skilled-consultant-f-fnb-lesotho-apply-by-21-june-2025\/","url_meta":{"origin":22595,"position":4},"title":"Multi-skilled Consultant F \u2013 FNB Lesotho \u2013 Apply by 21 June 2025","author":"admin","date":"June 18, 2025","format":false,"excerpt":"Job Opportunity: Multi-skilled Consultant F \u2013 FNB Lesotho \u2013 Apply by 21 June 2025 Location: Maseru, LesothoPosition: Multi-skilled Consultant FContract Type: Full-TimeClosing Date: 21 June 2025Job Requisition ID: R35377 Overview: FNB Lesotho is looking for a driven and customer-oriented Multi-skilled Consultant F to join their team in Maseru. 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