{"id":2288,"date":"2025-04-16T14:10:04","date_gmt":"2025-04-16T12:10:04","guid":{"rendered":"https:\/\/zentrofly.com\/bwjobs\/?p=680"},"modified":"2025-04-16T14:10:04","modified_gmt":"2025-04-16T12:10:04","slug":"sales-and-service-consultant-fnb-botswana","status":"publish","type":"post","link":"https:\/\/zentrofly.com\/jobs\/sales-and-service-consultant-fnb-botswana\/","title":{"rendered":"Sales and Service Consultant &#8211; FNB Botswana"},"content":{"rendered":"\n<p><strong>Job Title: Sales and Service Consultant<\/strong><br><strong>Location:<\/strong> Gaborone, Botswana<br><strong>Closing Date:<\/strong> 1 May 2025<br><strong>Position Type:<\/strong> Full-Time<br><strong>Job Requisition ID:<\/strong> R32804<br><strong>Company:<\/strong> First National Bank (FNB) Botswana<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Overview:<\/strong><\/h3>\n\n\n\n<p>FNB Botswana is currently recruiting for a <strong>Sales and Service Consultant<\/strong> to join their team in Gaborone. The ideal candidate will be passionate about delivering exceptional customer service and will thrive in a fast-paced environment. This role focuses on creating positive customer experiences, offering appropriate financial solutions, and promoting the use of digital and self-service channels, all while maintaining full compliance with banking policies and ethical standards.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Responsibilities:<\/strong><\/h3>\n\n\n\n<p>-Provide outstanding service by understanding customer needs and offering tailored product solutions.<\/p>\n\n\n\n<p>-Engage customers using FNB\u2019s brand promise \u201cHow can we help you?\u201d in every interaction.<\/p>\n\n\n\n<p>-Ensure all dealings with customers are conducted ethically and in line with the Treating Customers Fairly (TCF) principles.<\/p>\n\n\n\n<p>-Identify sales and cross-sell opportunities based on customer profiles and requirements.<\/p>\n\n\n\n<p>-Promote and optimize the use of digital, eChannels, and self-service platforms.<\/p>\n\n\n\n<p>-Adhere to all relevant processes, business guidelines, and risk policies when making decisions.<\/p>\n\n\n\n<p>-Support initiatives aimed at cost containment and improving operational efficiency.<\/p>\n\n\n\n<p>-Fulfil banking transactions accurately and exceed service benchmarks.<\/p>\n\n\n\n<p>-Continuously strive to improve the customer journey and satisfaction through every point of contact.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Requirements and Skills:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Relevant qualification or equivalent experience in a sales or customer service role<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strong interpersonal and communication skills<\/li>\n\n\n\n<li>Ability to interpret customer needs and recommend appropriate banking solutions<\/li>\n\n\n\n<li>Ethical mindset and commitment to customer fairness<\/li>\n\n\n\n<li>Proficiency in using digital platforms and e-banking systems<\/li>\n\n\n\n<li>Ability to manage risk and follow compliance procedures<\/li>\n\n\n\n<li>Sales-driven with a focus on service excellence<\/li>\n\n\n\n<li>High attention to detail and accuracy under pressure<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">APPLICATION PROCESS<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/zentrofly.com\/bwjobs\/apply-for-sales-and-service-consultant-fnb-botswana\/\">APPLY HERE<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Additional Information:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Applications will <strong>not<\/strong> be accepted after <strong>1 May 2025<\/strong>. Submit applications ahead of the deadline.<\/li>\n\n\n\n<li>FNB is committed to Employment Equity in accordance with the FirstRand Group policy.<\/li>\n\n\n\n<li>Individuals with disabilities are encouraged to apply and may voluntarily disclose their disability status. This information will remain confidential unless disclosure is required by law.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Take the next step in your banking career with FNB Botswana. Apply now and be part of a team committed to delivering exceptional value and innovation.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Title: Sales and Service ConsultantLocation: Gaborone, BotswanaClosing Date: 1 May 2025Position Type: Full-TimeJob Requisition ID: R32804Company: First National Bank (FNB) Botswana Overview: FNB Botswana is currently recruiting for a Sales and Service Consultant to join their team in Gaborone. The ideal candidate will be passionate about delivering exceptional customer service and will thrive in a fast-paced environment. This role focuses on creating positive customer experiences, offering appropriate financial solutions, and promoting the use of digital and self-service channels, all&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/zentrofly.com\/jobs\/sales-and-service-consultant-fnb-botswana\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2288","post","type-post","status-publish","format-standard","hentry","category-new-jobs"],"featured_image_src":null,"author_info":{"display_name":"admin","author_link":"https:\/\/zentrofly.com\/jobs\/author\/admin\/"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":1303,"url":"https:\/\/zentrofly.com\/jobs\/fnb-botswana-sales-consultant\/","url_meta":{"origin":2288,"position":0},"title":"FNB Botswana &#8211; Sales Consultant","author":"admin","date":"May 14, 2025","format":false,"excerpt":"Job Title: Sales ConsultantLocation: Gaborone, BotswanaClosing Date: 15 May 2025 Overview: FNB Botswana is seeking a dynamic and customer-oriented Sales Consultant to join our team in Gaborone. This full-time position offers an exciting opportunity for individuals who are passionate about delivering high-quality service and innovative financial solutions in a fast-paced\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2406,"url":"https:\/\/zentrofly.com\/jobs\/service-consultant-fnb-gaborone-botswana-apply-by-01-june-2025\/","url_meta":{"origin":2288,"position":1},"title":"Service Consultant \u2013 FNB (Gaborone, Botswana) \u2013 Apply by 01 June 2025","author":"admin","date":"May 29, 2025","format":false,"excerpt":"Job Opportunity: Service Consultant \u2013 FNB (Gaborone, Botswana) \u2013 Apply by 01 June 2025 Location: Gaborone, BotswanaPosition: Service ConsultantContract Type: Full TimeClosing Date: 01 June 2025Job Requisition ID: R34461 Overview FNB Botswana is seeking a highly motivated and customer-focused individual to join our team as a Service Consultant. The successful\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2421,"url":"https:\/\/zentrofly.com\/jobs\/service-consultants-no-experience-required-fnb-gaborone-botswana-apply-by-02-june-2025\/","url_meta":{"origin":2288,"position":2},"title":"Service Consultants (No Experience Required) \u2013 FNB (Gaborone, Botswana) \u2013 Apply by 02 June 2025","author":"admin","date":"May 31, 2025","format":false,"excerpt":"Job Opportunity: Service Consultant \u2013 FNB (Gaborone, Botswana) \u2013 Apply by 02 June 2025 Location: Gaborone, BotswanaCompany: First National Bank (FNB), a division of FirstRand GroupPosition Title: Service ConsultantContract Type: Full-Time \u2013 PermanentClosing Date: 02 June 2025 Overview:FNB Botswana is looking for an enthusiastic and customer-focused Service Consultant to join\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2528,"url":"https:\/\/zentrofly.com\/jobs\/service-consultant-x25-student-banking-6-month-fixed-term-contract-fnb-gaborone-botswana-apply-by-9-july-2025\/","url_meta":{"origin":2288,"position":3},"title":"Service Consultant x25 \u2013 Student Banking (6-Month Fixed-Term Contract) \u2013 FNB (Gaborone, Botswana) \u2013 Apply by 9 July 2025","author":"admin","date":"July 7, 2025","format":false,"excerpt":"Job Opportunity: Service Consultant x25 \u2013 Student Banking (6-Month Fixed-Term Contract) \u2013 FNB (Gaborone, Botswana) \u2013 Apply by 9 July 2025 Location: Gaborone, BotswanaPosition: Service Consultant \u2013 Student Banking (25 Positions Available)Contract Type: 6-Month Fixed-Term ContractClosing Date: 9 July 2025Job Reference: R36517 Overview: FNB Botswana is offering an excellent opportunity\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2512,"url":"https:\/\/zentrofly.com\/jobs\/service-consultant-fnb-botswana-apply-by-11-july-2025\/","url_meta":{"origin":2288,"position":4},"title":"Service Consultant \u2013 FNB (Botswana) \u2013 Apply by 11 July 2025","author":"admin","date":"July 1, 2025","format":false,"excerpt":"Job Opportunity: Service Consultant \u2013 FNB (Botswana) \u2013 Apply by 11 July 2025 Location: Gaborone, BotswanaPosition: Service ConsultantContract Type: Full-TimeClosing Date: 11 July 2025Requisition ID: R36105 Overview: FNB Botswana is seeking a dynamic and customer-focused Service Consultant to join its team in Gaborone. The successful candidate will be responsible for\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":20337,"url":"https:\/\/zentrofly.com\/jobs\/sales-and-service-consultants-fnb-botswana\/","url_meta":{"origin":2288,"position":5},"title":"Sales and Service Consultants \u2013 FNB Botswana","author":"admin","date":"February 16, 2025","format":false,"excerpt":"Job Location: Gaborone, BotswanaClosing Date: 19 February 2025Job Type: Full-time Overview FNB Botswana is seeking Sales and Service Consultants to join our dynamic team in Gaborone. This role is ideal for individuals passionate about providing excellent customer service, assisting clients with financial solutions, and promoting digital banking channels. Key Responsibilities\u2026","rel":"","context":"In &quot;Register Your CV - NEW JOBS AVAILABLE&quot;","block_context":{"text":"Register Your CV - NEW JOBS AVAILABLE","link":"https:\/\/zentrofly.com\/jobs\/category\/new-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/2288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/comments?post=2288"}],"version-history":[{"count":0,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/2288\/revisions"}],"wp:attachment":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/media?parent=2288"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/categories?post=2288"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/tags?post=2288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}