{"id":30630,"date":"2026-08-18T16:49:35","date_gmt":"2026-08-18T13:49:35","guid":{"rendered":"https:\/\/zentrofly.com\/jobs\/?p=30630"},"modified":"2026-08-20T08:10:07","modified_gmt":"2026-08-20T05:10:07","slug":"clerk-customer-care-vacancy-2026-sassa-east-london-apply-by-25-august-2026","status":"publish","type":"post","link":"https:\/\/zentrofly.com\/jobs\/clerk-customer-care-vacancy-2026-sassa-east-london-apply-by-25-august-2026\/","title":{"rendered":"Clerk Customer Care Vacancy 2026 | SASSA East London | Apply by 25 August 2026"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">SASSA is inviting applications for a <strong>Clerk Customer Care<\/strong> position within its Eastern Cape Region.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The successful candidate will assist customers and provide administrative support relating to grants, finance, supply chain and human resources.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Details<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Employer:<\/strong> SASSA<br><strong>Position:<\/strong> Clerk Customer Care<br><strong>Number of Posts:<\/strong> 1<br><strong>Level:<\/strong> 5<br><strong>Location:<\/strong> Regional Office, East London<br><strong>Reference Number:<\/strong> <strong>SAS 47\/2026<\/strong><br><strong>Salary:<\/strong> <strong>R237 453 \u2013 R330 162 per annum, exclusive of benefits<\/strong><br><strong>Closing Date:<\/strong> <strong>25 August 2026<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Minimum Requirements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Candidates should hold a qualification at <strong>NQF Level 6<\/strong>, recognised by SAQA, in one of the following disciplines:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Public Administration<\/li>\n\n\n\n<li>Business Administration<\/li>\n\n\n\n<li>Communication<\/li>\n\n\n\n<li>Public Relations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Computer literacy is essential.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Duties and Responsibilities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The successful candidate will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide customer care services.<\/li>\n\n\n\n<li>Advise customers on policies, procedures and processes concerning the entire grants value chain.<\/li>\n\n\n\n<li>Provide general support services within the Unit.<\/li>\n\n\n\n<li>Provide Financial and Supply Chain Management services.<\/li>\n\n\n\n<li>Provide Human Resources Administration services.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to Apply<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">According to the SASSA advertisement, applications for the <strong>Clerk Customer Care and Grant Administrator posts must ONLY be submitted either by hand delivery to the specified address, postal services, or to the nearest SASSA office within the Eastern Cape.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Applicants should attach:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>New <strong>Z83 form<\/strong><\/li>\n\n\n\n<li>Comprehensive CV<\/li>\n\n\n\n<li>Copy of the highest relevant qualification<\/li>\n<\/ul>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/zentrofly.com\/jobs\/wp-content\/uploads\/2025\/12\/NewZ83ApplicationForm20218.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of NewZ83ApplicationForm20218.\"><\/object><a id=\"wp-block-file--media-5ac9faa6-9c82-4db3-8bb7-97fb141865bb\" href=\"https:\/\/zentrofly.com\/jobs\/wp-content\/uploads\/2025\/12\/NewZ83ApplicationForm20218.pdf\">NewZ83ApplicationForm20218<\/a><a href=\"https:\/\/zentrofly.com\/jobs\/wp-content\/uploads\/2025\/12\/NewZ83ApplicationForm20218.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-5ac9faa6-9c82-4db3-8bb7-97fb141865bb\">Download<\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The application should quote:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Position:<\/strong> Clerk Customer Care<br><strong>Reference:<\/strong> <strong>SAS 47\/2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Other copies of certificates, ID and a valid driver&#8217;s licence should only be provided upon request.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Closing Date<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>25 August 2026<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Employment Equity<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Preference will be given to <strong>African Male\/PWD and Coloured Male candidates<\/strong>, respectively, at the time of appointment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What is the reference number?<\/strong><br>The reference is <strong>SAS 47\/2026<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where is the position based?<\/strong><br>At the SASSA Regional Office in <strong>East London, Eastern Cape<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What is the salary?<\/strong><br>The salary is <strong>R237 453 \u2013 R330 162 per annum, exclusive of benefits<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is computer literacy required?<\/strong><br>Yes. The advertisement specifically states that computer literacy is essential.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can I email my application?<\/strong><br>No. For the Clerk Customer Care and Grant Administrator positions, the advert specifically instructs candidates to apply by hand delivery, postal service or through the nearest SASSA office within the Eastern Cape.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is work experience listed as a minimum requirement?<\/strong><br>No specific number of years of experience is stated in the advert for this position.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Possible Interview Questions<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>What do you understand by good customer service?<\/li>\n\n\n\n<li>How would you deal with an angry or frustrated grant applicant?<\/li>\n\n\n\n<li>What do you know about SASSA and its role?<\/li>\n\n\n\n<li>How would you explain a complicated process to a customer who does not understand it?<\/li>\n\n\n\n<li>How do you protect confidential customer information?<\/li>\n\n\n\n<li>What computer applications can you use?<\/li>\n\n\n\n<li>How would you manage a long queue of customers?<\/li>\n\n\n\n<li>What would you do if you did not know the answer to a customer&#8217;s question?<\/li>\n\n\n\n<li>Describe a situation where you provided good customer service.<\/li>\n\n\n\n<li>Why should SASSA appoint you as a Clerk Customer Care?<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>SASSA is inviting applications for a Clerk Customer Care position within its Eastern Cape Region. The successful candidate will assist customers and provide administrative support relating to grants, finance, supply chain and human resources. Job Details Employer: SASSAPosition: Clerk Customer CareNumber of Posts: 1Level: 5Location: Regional Office, East LondonReference Number: SAS 47\/2026Salary: R237 453 \u2013 R330 162 per annum, exclusive of benefitsClosing Date: 25 August 2026 Minimum Requirements Candidates should hold a qualification at NQF Level 6, recognised by SAQA,&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/zentrofly.com\/jobs\/clerk-customer-care-vacancy-2026-sassa-east-london-apply-by-25-august-2026\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":30627,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-30630","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-register-your-cv-2026-jobs"],"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":30634,"url":"https:\/\/zentrofly.com\/jobs\/new-jobs-at-sassa-13-vacancies-available-in-the-eastern-cape\/","url_meta":{"origin":30630,"position":0},"title":"New Jobs at SASSA \u2013 13 Vacancies Available in the Eastern Cape","author":"admin","date":"August 18, 2026","format":false,"excerpt":"The South African Social Security Agency (SASSA) has new employment opportunities available in the Eastern Cape. 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Several of these opportunities are suitable for applicants with Grade 9, ABET or equivalent qualifications, while some are advertised with no previous experience required. 1. Road Workers X99\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":31512,"url":"https:\/\/zentrofly.com\/jobs\/sassa-internships-work-integrated-learning-programme-x5-mpumalanga-graduates-tvet-n6-learners-stipends-up-to-r8174-80-apply-by-18-september-2026\/","url_meta":{"origin":30630,"position":3},"title":"SASSA Internships &#038; Work Integrated Learning Programme X5 \u2013 Mpumalanga | Graduates &#038; TVET N6 Learners | Stipends up to R8,174.80 | Apply by 18 September 2026","author":"admin","date":"September 15, 2026","format":false,"excerpt":"The South African Social Security Agency (SASSA) is inviting unemployed graduates and TVET College learners to apply for 5 Internship and Work Integrated Learning (WIL) opportunities at the Mpumalanga Regional Office. There are 2 Graduate Internship positions and 3 Work Integrated Learning positions available in Finance, Human Capital Management, Grants\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30632,"url":"https:\/\/zentrofly.com\/jobs\/grant-administrator-x10-vacancies-2026-sassa-eastern-cape-apply-by-25-august-2026\/","url_meta":{"origin":30630,"position":4},"title":"Grant Administrator X10 Vacancies 2026 | SASSA Eastern Cape | Apply by 25 August 2026","author":"admin","date":"August 18, 2026","format":false,"excerpt":"SASSA is recruiting 10 Grant Administrators across several offices in the Eastern Cape. Successful candidates will provide grant customer care, process grant applications and perform administrative functions relating to social grants. Job Details Employer: South African Social Security Agency (SASSA)Position: Grant AdministratorNumber of Posts: 10Level: 5Province: Eastern CapeSalary: R237 453\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":25109,"url":"https:\/\/zentrofly.com\/jobs\/sassa-admin-clerks-2026-apply-now-level-05\/","url_meta":{"origin":30630,"position":5},"title":"SASSA Admin Clerks 2026 \u2013 Apply Now (Level 05)","author":"admin","date":"December 11, 2025","format":false,"excerpt":"Department: South African Social Security Agency (SASSA)Duty Station: Vredendal Local Office (plus additional role listed below) Position Overview SASSA invites suitably qualified, committed, and motivated individuals to apply for Administration Clerk (Level 05) positions for the 2026 intake. This role is vital in supporting the office\u2019s daily operations and ensuring\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/zentrofly.com\/jobs\/wp-content\/uploads\/2025\/08\/image-52.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/zentrofly.com\/jobs\/wp-content\/uploads\/2025\/08\/image-52.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/zentrofly.com\/jobs\/wp-content\/uploads\/2025\/08\/image-52.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]}],"jetpack_featured_media_url":"https:\/\/zentrofly.com\/jobs\/wp-content\/uploads\/2026\/08\/image-30.png","_links":{"self":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/30630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/comments?post=30630"}],"version-history":[{"count":1,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/30630\/revisions"}],"predecessor-version":[{"id":30631,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/30630\/revisions\/30631"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/media\/30627"}],"wp:attachment":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/media?parent=30630"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/categories?post=30630"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/tags?post=30630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}