{"id":30741,"date":"2025-01-30T20:50:00","date_gmt":"2025-01-30T18:50:00","guid":{"rendered":"https:\/\/zentrofly.com\/jobs\/?p=30741"},"modified":"2026-10-04T22:36:46","modified_gmt":"2026-10-04T19:36:46","slug":"the-courier-guy-kiosk-assistant-welkom-grade-12-entry-level-job-apply-by-6-october-2026","status":"publish","type":"post","link":"https:\/\/zentrofly.com\/jobs\/the-courier-guy-kiosk-assistant-welkom-grade-12-entry-level-job-apply-by-6-october-2026\/","title":{"rendered":"The Courier Guy Kiosk Assistant \u2013 Welkom | Grade 12 | Entry-Level Job | Apply by 6 October 2026"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>The Courier Guy<\/strong> is recruiting a <strong>Kiosk Assistant<\/strong> for its operations at <strong>16 Neser Street, Welkom<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is an <strong>entry-level, on-site opportunity<\/strong> within the logistics and supply chain industry. The successful candidate will assist customers, process incoming and outgoing parcels, capture information accurately, resolve customer queries and support the smooth day-to-day operation of the kiosk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Applicants need a <strong>National Senior Certificate (Grade 12) or equivalent<\/strong> and <strong>1\u20132 years of experience in a customer service or retail environment<\/strong>. Previous courier or logistics experience is advantageous but is <strong>not listed as compulsory<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Applications close on <strong>6 October 2026<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Overview<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Job Detail<\/th><th>Information<\/th><\/tr><\/thead><tbody><tr><td><strong>Company<\/strong><\/td><td>The Courier Guy<\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Kiosk Assistant<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>16 Neser Street, Welkom<\/strong><\/td><\/tr><tr><td><strong>Workplace Type<\/strong><\/td><td>On-site<\/td><\/tr><tr><td><strong>Industry<\/strong><\/td><td>Logistics and Supply Chain<\/td><\/tr><tr><td><strong>Job Function<\/strong><\/td><td>Distribution<\/td><\/tr><tr><td><strong>Experience Level<\/strong><\/td><td><strong>Entry Level<\/strong><\/td><\/tr><tr><td><strong>Qualification<\/strong><\/td><td><strong>Grade 12 or equivalent<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>1\u20132 years customer service or retail experience<\/strong><\/td><\/tr><tr><td><strong>Closing Date<\/strong><\/td><td><strong>6 October 2026<\/strong><\/td><\/tr><tr><td><strong>Queries<\/strong><\/td><td><a href=\"mailto:careers@thecourierguy.co.za\">careers@thecourierguy.co.za<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">About the Kiosk Assistant Role<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Kiosk Assistant helps ensure parcels are processed efficiently while customers receive professional and friendly service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The position combines <strong>customer service and operational responsibilities<\/strong>. You will need to accurately process parcels and transactions while assisting customers with questions and resolving service-related issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Attention to detail is particularly important because parcel information must be captured correctly in the company&#8217;s systems.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Minimum Requirements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Applicants should have:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>National Senior Certificate (Grade 12) or equivalent<\/strong><\/li>\n\n\n\n<li><strong>1\u20132 years&#8217; experience in customer service or retail<\/strong><\/li>\n\n\n\n<li>Strong customer-service and problem-solving skills<\/li>\n\n\n\n<li>Good verbal and written communication skills<\/li>\n\n\n\n<li>Computer literacy, including MS Office and operational systems<\/li>\n\n\n\n<li>Ability to work effectively in a fast-paced environment<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Experience within the <strong>courier or logistics industry is advantageous<\/strong>, meaning applicants without courier experience may still apply if they meet the other requirements.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Key Responsibilities<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Customer Service<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Kiosk Assistant will provide professional, friendly and efficient service to customers and other stakeholders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The successful candidate will be expected to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maintain The Courier Guy&#8217;s service standards.<\/li>\n\n\n\n<li>Respond professionally to customers.<\/li>\n\n\n\n<li>Resolve complaints promptly.<\/li>\n\n\n\n<li>Identify service-delivery problems.<\/li>\n\n\n\n<li>Take initiative when addressing customer issues.<\/li>\n\n\n\n<li>Look for ways to improve the overall customer experience.<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Parcel Processing<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">A major part of the position involves handling parcels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The successful candidate will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process incoming parcels.<\/li>\n\n\n\n<li>Process outgoing parcels.<\/li>\n\n\n\n<li>Capture parcel information accurately.<\/li>\n\n\n\n<li>Complete transactions efficiently.<\/li>\n\n\n\n<li>Follow operational procedures.<\/li>\n\n\n\n<li>Comply with company processes and standards.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Accuracy is essential because incorrect information could affect the processing or delivery of parcels.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Customer Queries<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The Kiosk Assistant will act as <strong>first-line support<\/strong> for customer queries across different channels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Responsibilities include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Receiving customer queries.<\/li>\n\n\n\n<li>Logging requests accurately.<\/li>\n\n\n\n<li>Tracking queries.<\/li>\n\n\n\n<li>Managing open cases.<\/li>\n\n\n\n<li>Following up daily on outstanding matters.<\/li>\n\n\n\n<li>Researching queries using available systems.<\/li>\n\n\n\n<li>Resolving queries where possible.<\/li>\n\n\n\n<li>Escalating complex or priority cases appropriately.<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Communication and Teamwork<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The successful candidate must communicate clearly and professionally with both:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers; and<\/li>\n\n\n\n<li>Internal teams.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may also provide customers with accurate information about the company&#8217;s products, services and processes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer feedback should be shared with the appropriate teams where it can help improve service delivery.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Meeting Service Levels<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The Kiosk Assistant must ensure tasks are completed within the required:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Service Level Agreements (SLAs)<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This includes following schedules, meeting agreed timelines and consistently adhering to operational requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The successful candidate must also comply with company:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Policies.<\/li>\n\n\n\n<li>Procedures.<\/li>\n\n\n\n<li>Processes.<\/li>\n\n\n\n<li>Compliance standards.<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Skills to Highlight on Your CV<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">For this position, useful skills to highlight include customer service, parcel or stock handling, data capturing, query resolution, complaint handling, MS Office, computer literacy, written and verbal communication, attention to detail, teamwork and problem solving.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have worked in retail but not courier\/logistics, focus on transferable experience such as helping customers, processing transactions, using computer systems and resolving customer queries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h1 class=\"wp-block-heading has-white-color has-text-color has-background has-link-color has-medium-font-size wp-elements-1\" style=\"background-color:#ff0000\">Application Process:<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/zentrofly.com\/jobs\/apply-for-the-courier-guy-kiosk-assistant-welkom-grade-12-entry-level-job-apply-by-6-october-2026\/\">APPLY HERE<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-2\"><strong>JUST POSTED: OCTOBER VACANCIES &#8211; 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This is an entry-level, on-site opportunity within the logistics and supply chain industry. The successful candidate will assist customers, process incoming and outgoing parcels, capture information accurately, resolve customer queries and support the smooth day-to-day operation of the kiosk. Applicants need a National Senior Certificate (Grade 12) or equivalent and 1\u20132 years of experience in a customer service or retail environment. Previous courier or&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/zentrofly.com\/jobs\/the-courier-guy-kiosk-assistant-welkom-grade-12-entry-level-job-apply-by-6-october-2026\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":30744,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-30741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-register-your-cv-2026-jobs"],"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":31928,"url":"https:\/\/zentrofly.com\/jobs\/the-courier-guy-kiosk-assistant-jobs-2026-equestria-pretoria-grade-12-entry-level-position-apply-by-14-october-2026\/","url_meta":{"origin":30741,"position":0},"title":"The Courier Guy Kiosk Assistant Jobs 2026 \u2013 Equestria, Pretoria | Grade 12 | Entry-Level Position | Apply by 14 October 2026","author":"admin","date":"October 12, 2026","format":false,"excerpt":"The Courier Guy South Africa is inviting applications from suitably qualified candidates for a Kiosk Assistant position in Equestria, Pretoria, Gauteng. This is a permanent, entry-level opportunity within the logistics and supply chain industry, suitable for individuals with strong customer service skills and an interest in courier operations. Applicants must\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":32004,"url":"https:\/\/zentrofly.com\/jobs\/the-courier-guy-kiosk-assistant-jobs-2026-cape-town-cbd-grade-12-permanent-position-apply-by-22-october-2026\/","url_meta":{"origin":30741,"position":1},"title":"The Courier Guy Kiosk Assistant Jobs 2026 \u2013 Cape Town CBD | Grade 12 | Permanent Position | Apply by 22 October 2026","author":"admin","date":"October 18, 2026","format":false,"excerpt":"The Courier Guy is inviting applications from suitably qualified candidates for a Kiosk Assistant position in Cape Town CBD, Western Cape. This is a permanent, entry-level employment opportunity within the logistics and supply chain industry, suitable for applicants with Grade 12 (Matric) or an equivalent qualification and 1\u20132 years of\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":32022,"url":"https:\/\/zentrofly.com\/jobs\/the-courier-guy-jobs-2026-kiosk-assistant-cleaner-code-ec-driver-grade-12-permanent-opportunities\/","url_meta":{"origin":30741,"position":2},"title":"THE COURIER GUY JOBS 2026 \u2013 KIOSK ASSISTANT, CLEANER &#038; CODE EC DRIVER | GRADE 12 &#038; PERMANENT OPPORTUNITIES","author":"admin","date":"October 20, 2026","format":false,"excerpt":"The Courier Guy has advertised new employment opportunities in Gauteng and the Western Cape for October 2026! Three vacancies are available for job seekers interested in customer service, cleaning and heavy vehicle driving. The advertised positions include a Kiosk Assistant in Cape Town CBD, a Night Shift Cleaner in Roodepoort\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":19898,"url":"https:\/\/zentrofly.com\/jobs\/new-jobs-for-october-2026-tfg-clicks-sassa-transnet-the-courier-guy-kfc\/","url_meta":{"origin":30741,"position":3},"title":"Register Your CV \u2013 October 2026 Jobs","author":"admin","date":"January 30, 2025","format":false,"excerpt":"A fresh group of opportunities is available for job seekers across South Africa. The latest listings include entry-level jobs, permanent retail positions, festive-season work, government vacancies and a 24-month Work Integrated Learning programme. Applicants with Grade 12\/Matric can check several of these opportunities, while graduates and technical learners can also\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":19884,"url":"https:\/\/zentrofly.com\/jobs\/register-your-cv-october-2026-jobs\/","url_meta":{"origin":30741,"position":4},"title":"Register Your CV | October 2026 Jobs","author":"admin","date":"January 30, 2025","format":false,"excerpt":"Applicants with Grade 12\/Matric can check several of these opportunities, while graduates and technical learners can also find suitable options. Applications close between 6 October and 1 November 2026. https:\/\/zentrofly.com\/jobs\/sasol-maintenance-production-learnerships-2026-grade-12-or-n3-fitter-electrician-plant-operator-apply-by-16-october-2026\/ 1. THE COURIER GUY KIOSK ASSISTANT \u2013 ENTRY-LEVEL JOB Employer: The Courier GuyPosition: Kiosk AssistantLocation: WelkomQualification: Grade 12Level: Entry-LevelClosing Date:\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":32046,"url":"https:\/\/zentrofly.com\/jobs\/the-courier-guy-kiosk-assistant-jobs-2026-frankfort-free-state-grade-12-temporary-position-apply-by-28-october-2026\/","url_meta":{"origin":30741,"position":5},"title":"The Courier Guy Kiosk Assistant Jobs 2026 \u2013 Frankfort, Free State | Grade 12 | Temporary Position | Apply by 28 October 2026","author":"admin","date":"October 27, 2026","format":false,"excerpt":"The Courier Guy is inviting applications from suitably qualified candidates for a Kiosk Assistant position in Frankfort, Free State. This opportunity is suitable for job seekers who have completed Grade 12 (Matric) or an equivalent qualification and have between one and two years of experience in customer service or retail.\u2026","rel":"","context":"In &quot;Register Your CV \u2013 2026 Jobs&quot;","block_context":{"text":"Register Your CV \u2013 2026 Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-2026-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"https:\/\/zentrofly.com\/jobs\/wp-content\/uploads\/2026\/08\/image-36.png","_links":{"self":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/30741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/comments?post=30741"}],"version-history":[{"count":2,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/30741\/revisions"}],"predecessor-version":[{"id":31778,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/30741\/revisions\/31778"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/media\/30744"}],"wp:attachment":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/media?parent=30741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/categories?post=30741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/tags?post=30741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}