{"id":334,"date":"2025-04-06T19:45:15","date_gmt":"2025-04-06T19:45:15","guid":{"rendered":"https:\/\/zentrofly.com\/lsjobs\/?p=334"},"modified":"2025-04-06T19:45:15","modified_gmt":"2025-04-06T19:45:15","slug":"temporary-retention-advisor-metropolitan-lesotho","status":"publish","type":"post","link":"https:\/\/zentrofly.com\/jobs\/temporary-retention-advisor-metropolitan-lesotho\/","title":{"rendered":"Temporary Retention Advisor \u2013 Metropolitan Lesotho"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<p><strong>Location:<\/strong> Maseru, Lesotho<br><strong>Closing Date:<\/strong> 18 April 2025<br><strong>Position Type:<\/strong> Temporary<br><strong>Department:<\/strong> Client Services<br><strong>Cluster:<\/strong> International<br><strong>Remote Opportunity:<\/strong> Hybrid (Some of the time)<br><strong>Reference Number:<\/strong> MMH250403-2<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Overview:<\/strong><\/h4>\n\n\n\n<p>Metropolitan Lesotho, a subsidiary of the Momentum Group listed on the Johannesburg Stock Exchange, is seeking a proactive and results-driven <strong>Retention Advisor<\/strong> to join its dynamic team in Maseru. This temporary role offers an exciting opportunity to contribute to a high-performance culture, ensuring client satisfaction and policy retention through effective communication and operational excellence.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Role Purpose:<\/strong><\/h4>\n\n\n\n<p>To manage the collection of missed premiums and ensure the retention and maintenance of the In-Force Book. The role involves interacting with clients and stakeholders to recover missed premiums, resolve client issues, and uphold service standards.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Key Responsibilities:<\/strong><\/h4>\n\n\n\n<p>-Manage the collection and recovery of outstanding premiums and loan debts<\/p>\n\n\n\n<p>-Ensure timely allocation of premiums to individual policies<\/p>\n\n\n\n<p>-Attend to client and stakeholder queries within defined timelines<\/p>\n\n\n\n<p>-Assist with relodging of payment instructions and resolution of complaints<\/p>\n\n\n\n<p>-Maintain regular communication with clients to support retention strategies<\/p>\n\n\n\n<p>-Contribute innovative ideas to improve client satisfaction<\/p>\n\n\n\n<p>-Complete productivity tracking and reporting tools consistently<\/p>\n\n\n\n<p>-Participate in client meetings and support the Retention Team Leader<\/p>\n\n\n\n<p>-Keep abreast of industry and legislative developments impacting the role<\/p>\n\n\n\n<p>-Take ownership of personal learning and skills development<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Minimum Requirements:<\/strong><\/h4>\n\n\n\n<p>-A Degree in Accounting, Business Management, or a related field<\/p>\n\n\n\n<p>-Proficient in Microsoft Excel and Word<\/p>\n\n\n\n<p>-Previous experience in credit control or premium collection management will be advantageous<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Key Competencies:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strong communication and interpersonal skills<\/li>\n\n\n\n<li>Ability to build rapport and engage confidently with clients<\/li>\n\n\n\n<li>Analytical thinking and problem-solving ability<\/li>\n\n\n\n<li>Excellent time management and accuracy under pressure<\/li>\n\n\n\n<li>High level of integrity and confidentiality<\/li>\n\n\n\n<li>Familiarity with retention strategies and industry practices<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">APPLICATION PROCESS<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/zentrofly.com\/jobs\/lsjobs\/apply-for-temporary-retention-advisor-metropolitan-lesotho\/\">APPLY HERE<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Location: Maseru, LesothoClosing Date: 18 April 2025Position Type: TemporaryDepartment: Client ServicesCluster: InternationalRemote Opportunity: Hybrid (Some of the time)Reference Number: MMH250403-2 Overview: Metropolitan Lesotho, a subsidiary of the Momentum Group listed on the Johannesburg Stock Exchange, is seeking a proactive and results-driven Retention Advisor to join its dynamic team in Maseru. This temporary role offers an exciting opportunity to contribute to a high-performance culture, ensuring client satisfaction and policy retention through effective communication and operational excellence. Role Purpose: To manage the&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/zentrofly.com\/jobs\/temporary-retention-advisor-metropolitan-lesotho\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-334","post","type-post","status-publish","format-standard","hentry","category-register-your-cv-may-june-2026-job-updates"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":22673,"url":"https:\/\/zentrofly.com\/jobs\/client-service-consultant-unclaimed-benefits-metropolitan-lesotho-maseru-apply-by-13-june-2025\/","url_meta":{"origin":334,"position":0},"title":"Client Service Consultant (Unclaimed Benefits) \u2013 Metropolitan Lesotho (Maseru) \u2013 Apply by 13 June 2025","author":"admin","date":"May 30, 2025","format":false,"excerpt":"Job Opportunity: Client Service Consultant (Unclaimed Benefits) \u2013 Metropolitan Lesotho (Maseru) \u2013 Apply by 13 June 2025 Location: Maseru, LesothoPosition: Client Service Consultant (Unclaimed Benefits)Company: Metropolitan Lesotho, a subsidiary of Momentum GroupReference Number: MMH250414-7Position Type: TemporaryCluster: InternationalRole Family: Client ServicesRemote Opportunity: Some of the timeClosing Date: 13 June 2025 Introduction\u2026","rel":"","context":"In &quot;Register Your CV \u2013 May\/June 2026 Job Updates&quot;","block_context":{"text":"Register Your CV \u2013 May\/June 2026 Job Updates","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-may-june-2026-job-updates\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":22675,"url":"https:\/\/zentrofly.com\/jobs\/sales-managers-x2-metropolitan-lesotho-maseru-apply-by-20-june-2025\/","url_meta":{"origin":334,"position":1},"title":"Sales Managers (x2) \u2013 Metropolitan Lesotho (Maseru) \u2013 Apply by 20 June 2025","author":"admin","date":"June 9, 2025","format":false,"excerpt":"Job Opportunity: Sales Managers (x2) \u2013 Metropolitan Lesotho (Maseru) \u2013 Apply by 20 June 2025 Location: Maseru, LesothoPosition: Sales Manager (2 Positions)Contract Type: PermanentReference Number: MMH250512-8Closing Date: 20 June 2025Company: Metropolitan Lesotho (a subsidiary of Momentum Group) Overview Metropolitan Lesotho, a proud subsidiary of Momentum Group listed on the Johannesburg\u2026","rel":"","context":"In &quot;Register Your CV \u2013 May\/June 2026 Job Updates&quot;","block_context":{"text":"Register Your CV \u2013 May\/June 2026 Job Updates","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-may-june-2026-job-updates\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":22595,"url":"https:\/\/zentrofly.com\/jobs\/client-service-consultant-metropolitan-lesotho\/","url_meta":{"origin":334,"position":2},"title":"Client Service Consultant &#8211; Metropolitan Lesotho","author":"admin","date":"April 16, 2025","format":false,"excerpt":"Job Title: Client Service Consultant (Temporary)Location: Leribe (Hlotse), LesothoClosing Date: 22 April 2025Position Type: TemporaryReference Number: MMH250410-1Company: Metropolitan Lesotho (A subsidiary of Momentum Group) Overview: Metropolitan Lesotho invites qualified and service-driven individuals to apply for the position of Client Service Consultant on a temporary basis, based in Hlotse, Leribe. This\u2026","rel":"","context":"In &quot;Register Your CV \u2013 May\/June 2026 Job Updates&quot;","block_context":{"text":"Register Your CV \u2013 May\/June 2026 Job Updates","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-may-june-2026-job-updates\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":25417,"url":"https:\/\/zentrofly.com\/jobs\/receptionist-permanent-metropolitan-maseru-lesotho\/","url_meta":{"origin":334,"position":3},"title":"Receptionist (Permanent) \u2013 Metropolitan | Maseru, Lesotho","author":"admin","date":"January 11, 2026","format":false,"excerpt":"Closing Date: 23 January 2026Reference Number: MMH260106-5Employer: MetropolitanGroup: Momentum GroupPosition Type: PermanentRole Family: AdministrationCluster: InternationalLocation: Maseru, LesothoRemote Work: None Introduction An exciting opportunity exists to be part of a high-performance culture that drives impact. Metropolitan, a proud subsidiary of the Momentum Group, is seeking a professional, confident, and self-motivated Receptionist\u2026","rel":"","context":"In &quot;Lesotho Jobs&quot;","block_context":{"text":"Lesotho Jobs","link":"https:\/\/zentrofly.com\/jobs\/category\/lesotho-jobs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/zentrofly.com\/jobs\/wp-content\/uploads\/2026\/01\/image-15.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/zentrofly.com\/jobs\/wp-content\/uploads\/2026\/01\/image-15.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/zentrofly.com\/jobs\/wp-content\/uploads\/2026\/01\/image-15.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":22666,"url":"https:\/\/zentrofly.com\/jobs\/compliance-officer-metropolitan-lesotho-apply-by-6-june-2025\/","url_meta":{"origin":334,"position":4},"title":"Compliance Officer \u2013 Metropolitan Lesotho \u2013 Apply by 6 June 2025","author":"admin","date":"May 23, 2025","format":false,"excerpt":"Job Opportunity: Compliance Officer \u2013 Metropolitan Lesotho \u2013 Apply by 6 June 2025 Location: Maseru, LesothoPosition: Compliance OfficerContract Type: PermanentDepartment: Legal and ComplianceCluster: InternationalClosing Date: 6 June 2025Reference Number: MMH250522-3Remote Opportunity: Some of the time Overview Metropolitan Lesotho, a proud subsidiary of Momentum Group (listed on the Johannesburg Stock Exchange),\u2026","rel":"","context":"In &quot;Register Your CV \u2013 May\/June 2026 Job Updates&quot;","block_context":{"text":"Register Your CV \u2013 May\/June 2026 Job Updates","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-may-june-2026-job-updates\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":22661,"url":"https:\/\/zentrofly.com\/jobs\/premier-banker-fnb-lesotho-maseru-apply-by-23-may-2025\/","url_meta":{"origin":334,"position":5},"title":"Premier Banker \u2013 FNB Lesotho (Maseru) \u2013 Apply by 23 May 2025","author":"admin","date":"May 19, 2025","format":false,"excerpt":"Job Opportunity: Premier Banker \u2013 FNB Lesotho (Maseru) \u2013 Apply by 23 May 2025 Location: Maseru, LesothoPosition: Premier BankerContract Type: Full-TimeClosing Date: 23 May 2025Job Requisition ID: R33776Company: First National Bank (FNB) Lesotho Overview: FNB Lesotho is looking for a motivated and relationship-driven Premier Banker to join its team in\u2026","rel":"","context":"In &quot;Register Your CV \u2013 May\/June 2026 Job Updates&quot;","block_context":{"text":"Register Your CV \u2013 May\/June 2026 Job Updates","link":"https:\/\/zentrofly.com\/jobs\/category\/register-your-cv-may-june-2026-job-updates\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/comments?post=334"}],"version-history":[{"count":0,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/posts\/334\/revisions"}],"wp:attachment":[{"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/media?parent=334"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/categories?post=334"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zentrofly.com\/jobs\/wp-json\/wp\/v2\/tags?post=334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}