{"id":4148,"date":"2024-10-15T05:37:57","date_gmt":"2024-10-15T03:37:57","guid":{"rendered":"https:\/\/zentrofly.com\/?p=4148"},"modified":"2024-10-15T05:37:57","modified_gmt":"2024-10-15T03:37:57","slug":"hungry-lion-fast-foods-festive-season-customer-care-service-agents-x10","status":"publish","type":"post","link":"https:\/\/zentrofly.com\/jobs\/hungry-lion-fast-foods-festive-season-customer-care-service-agents-x10\/","title":{"rendered":"Hungry Lion Fast Foods &#8211; Festive Season Customer Care Service Agents X10"},"content":{"rendered":"\n<p><strong>Position: Customer Care Service Agent (6-Month Contract)<\/strong><br><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Overview<\/strong><\/h3>\n\n\n\n<p>We are offering an exciting opportunity for a Customer Care Service Agent to join our team on a six-month contract. The primary role is to handle customer service queries and provide innovative solutions tailored to each situation. The ideal candidate will be well-versed in our customer service policies and possess a solid understanding of our products and services, enabling them to deliver accurate and timely assistance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Responsibilities<\/strong><\/h3>\n\n\n\n<p>-Respond to customer queries via phone calls, WhatsApp, and social media, addressing issues, product inquiries, and general concerns.<\/p>\n\n\n\n<p>-Maintain a high standard of professionalism, building positive relationships with every customer interaction.<\/p>\n\n\n\n<p>-Manage and respond to social media queries and concerns promptly.<\/p>\n\n\n\n<p>-Accurately update customer information in the service database during and after each interaction.<\/p>\n\n\n\n<p>-Stay informed about product updates, marketing strategies, and changes in company policies by collaborating with the management team.<\/p>\n\n\n\n<p>-Resolve customer issues efficiently, turning challenging situations into opportunities to retain customers and enhance loyalty.<\/p>\n\n\n\n<p>-Communicate with customers through relevant channels in a professional manner.<\/p>\n\n\n\n<p>-Provide feedback and maintain up-to-date reports for internal use.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Requirements<\/strong><\/h3>\n\n\n\n<p><strong>Essential:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Grade 12 Certificate with a relevant tertiary qualification.<\/li>\n\n\n\n<li>Fluency in English and one additional language.<\/li>\n\n\n\n<li>Minimum of 1 year of experience in customer care or a call centre environment.<\/li>\n\n\n\n<li>Intermediate computer skills, with proficiency in speed, accuracy, and navigation.<\/li>\n<\/ul>\n\n\n\n<p><strong>Desirable:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Experience in online chat support.<\/li>\n\n\n\n<li>Prior experience with remote or work-from-home environments.<\/li>\n\n\n\n<li>Typing speed of 25 WPM or more, with 90% accuracy.<\/li>\n\n\n\n<li>Familiarity with Google Workspace.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Competencies<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strong resilience and ability to handle stress.<\/li>\n\n\n\n<li>Client-focused approach.<\/li>\n\n\n\n<li>Adaptability to changing environments.<\/li>\n\n\n\n<li>Commitment and drive to achieve results.<\/li>\n\n\n\n<li>Social media proficiency.<\/li>\n\n\n\n<li>Effective problem-solving skills.<\/li>\n\n\n\n<li>Ability to multitask in a fast-paced setting.<\/li>\n\n\n\n<li>High level of emotional intelligence.<\/li>\n\n\n\n<li>Strong self-management skills.<\/li>\n\n\n\n<li>Critical thinking and active listening abilities.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-base-3-color has-accent-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-560d09dc7732bb0ed8c44201f6b82bf8\"><strong>HOW TO APPLY:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-base-3-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/zentrofly.com\/jobs\/apply-hungry-lion-fast-foods-festive-season-customer-care-service-agents-x10\/\" style=\"background-color:#ff0000\">APPLY<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>This is a great opportunity for someone passionate about customer service and eager to contribute to our team. If you meet the above requirements and are ready for a dynamic work environment, we encourage you to apply.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><\/p>\n\n\n\n<p class=\"has-base-3-color has-text-color has-background has-link-color has-medium-font-size wp-elements-b7011123b0f7b597495041539d3e8b62\" style=\"background-color:#ff0000\"><strong>MORE VACANCIES:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-zentrofly-daily-jobs wp-block-embed-zentrofly-daily-jobs\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"B46m6LINEW\"><a href=\"https:\/\/zentrofly.com\/jobs\/rand-water-sewer-pump-station-general-workers-x6\/\">Rand Water &#8211; Sewer Pump Station General Workers X6<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Rand Water &#8211; Sewer Pump Station General Workers X6&#8221; &#8212; SA Jobs Portal\" src=\"https:\/\/zentrofly.com\/jobs\/rand-water-sewer-pump-station-general-workers-x6\/embed\/#?secret=t415gg9Tht#?secret=B46m6LINEW\" data-secret=\"B46m6LINEW\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-zentrofly-daily-jobs wp-block-embed-zentrofly-daily-jobs\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"zOqy9qVH5c\"><a href=\"https:\/\/zentrofly.com\/jobs\/epwp-general-workers-x80\/\">EPWP General Workers X80<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;EPWP General Workers X80&#8221; &#8212; SA Jobs Portal\" src=\"https:\/\/zentrofly.com\/jobs\/epwp-general-workers-x80\/embed\/#?secret=D8O0dezGQ6#?secret=zOqy9qVH5c\" data-secret=\"zOqy9qVH5c\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-zentrofly-daily-jobs wp-block-embed-zentrofly-daily-jobs\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"ptiQwMqldt\"><a href=\"https:\/\/zentrofly.com\/jobs\/boxer-superstores-general-workers-x30\/\">Boxer Superstores &#8211; General Workers X30<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Boxer Superstores &#8211; General Workers X30&#8221; &#8212; SA Jobs Portal\" src=\"https:\/\/zentrofly.com\/jobs\/boxer-superstores-general-workers-x30\/embed\/#?secret=07zokm14AY#?secret=ptiQwMqldt\" data-secret=\"ptiQwMqldt\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n<ul class=\"wp-block-latest-posts__list wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/zentrofly.com\/jobs\/post-11-77-messenger-x2-posts-limpopo\/\">POST 11\/77: Messenger (X2 Posts) \u2013 Limpopo<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/zentrofly.com\/jobs\/department-of-justice-and-constitutional-development-vacancies-2026\/\">Department of Justice and Constitutional Development Vacancies 2026<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/zentrofly.com\/jobs\/department-of-employment-and-labour-vacancies-2026\/\">Department of Employment and Labour Vacancies 2026<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/zentrofly.com\/jobs\/south-african-government-cleaners-2026-x54-posts-multiple-departments-provinces-apply-by-10-april-2026\/\">South African Government Cleaners 2026 (X54+ Posts) \u2013 Multiple Departments &amp; Provinces \u2013 Apply by 10 April 2026<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/zentrofly.com\/jobs\/learnership-wholesale-retail-operations-nqf-level-3-pnp-clothing-cape-town-apply-by-17-april-2026\/\">Learnership: Wholesale &amp; Retail Operations (NQF Level 3) \u2013 PnP Clothing \u2013 Cape Town \u2013 Apply by 17 April 2026<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Position: Customer Care Service Agent (6-Month Contract) Overview We are offering an exciting opportunity for a Customer Care Service Agent to join our team on a six-month contract. The primary role is to handle customer service queries and provide innovative solutions tailored to each situation. The ideal candidate will be well-versed in our customer service policies and possess a solid understanding of our products and services, enabling them to deliver accurate and timely assistance. Key Responsibilities -Respond to customer queries&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/zentrofly.com\/jobs\/hungry-lion-fast-foods-festive-season-customer-care-service-agents-x10\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":4151,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4148","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-new-jobs"],"featured_image_src":null,"author_info":{"display_name":"admin","author_link":"https:\/\/zentrofly.com\/jobs\/author\/admin\/"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":2522,"url":"https:\/\/zentrofly.com\/jobs\/service-consultant-x1-student-banking-6-month-fixed-term-contract-fnb-maun-botswana-apply-by-9-july-2025\/","url_meta":{"origin":4148,"position":0},"title":"Service Consultant X1 \u2013 Student Banking (6-Month Fixed-Term Contract) \u2013 FNB (Maun Botswana) \u2013 Apply by 9 July 2025","author":"admin","date":"July 7, 2025","format":false,"excerpt":"Job Opportunity: Service Consultant \u2013 Student Banking (6-Month Fixed-Term Contract) \u2013 FNB (Botswana) \u2013 Apply by 9 July 2025 Location: Maun, BotswanaPosition: Service Consultant \u2013 Student BankingContract Type: 6-Month Fixed-Term ContractClosing Date: 9 July 2025Job Reference: R36525 Overview: FNB Botswana is looking for a professional and service-driven individual to join\u2026","rel":"","context":"In &quot;Register Your CV - 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