Job Title: Receptionist
Location: Gwest Industrial, Gaborone
Compensation: P3,500 – P4,000
Closing Date: January 14, 2025
Overview:
A well-established logistics and supply company is seeking a dedicated and professional Receptionist to join their team. The ideal candidate will possess excellent communication and organizational skills, with a strong commitment to providing exceptional customer service.
Key Responsibilities:
–Call Management: Answer, screen, and direct calls while maintaining professionalism.
–Customer Support: Assist customers with inquiries, resolve issues, and escalate concerns as needed.
–Query Handling: Respond to inquiries and redirect them when necessary.
–Appointment Coordination: Schedule and manage appointments.
–Email Correspondence: Draft, review, and respond to email communications.
–Reception Area Management: Maintain a clean, organized, and welcoming reception area.
–Visitor Assistance: Welcome and guide visitors appropriately.
–Administrative Tasks: Perform general office support, such as filing and data entry.
–Mail Management: Handle sorting, distributing, and organizing incoming and outgoing mail.
–Office Supplies Management: Monitor and order office supplies as needed.
Requirements:
- Certificate, Diploma, or Degree in Front Desk, Receptionist, Secretarial, Business, or a related field.
- Minimum of 2 years of experience in a similar role.
Added Advantages:
- Valid driver’s license.
- Proven experience in the logistics and supply industry.
Competencies and Skills:
- Proficiency in Microsoft Office applications.
- Strong presentation and reporting skills.
- Excellent verbal and written communication skills.
- Ability to work under pressure and meet deadlines.
- High level of attention to detail.
- Familiarity with office equipment such as printers and fax machines.
HOW TO APPLY:
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