Location: Roma Valley Park, Lesotho
Closing Date: 21st March 2025 at 5:00 PM
Overview
Roma Valley Park and Carwash is looking for a dedicated and customer-focused Hospitality Assistant to join our team. This role is ideal for an individual with a background in hospitality management, excellent communication skills, and a passion for delivering exceptional customer service.
Key Responsibilities
-Manage day-to-day interactions with customers to ensure satisfaction.
-Provide exceptional customer service and enhance the overall guest experience.
-Assist in the smooth operation of hospitality services at the establishment.
-Ensure that customer inquiries and requests are handled professionally and efficiently.
-Uphold high standards of service, commitment, and initiative in all responsibilities.
Minimum Requirements
–Diploma in Hospitality Management or a related field.
-Fluent in English and Sesotho (written and spoken).
-Strong ability to manage customer interactions effectively.
-High level of commitment, initiative, and professionalism.