Operational Clerk – MM Financial Loans
Location: Butha-Buthe, Lesotho
Closing Date: 10 April 2025 at 13:00
Position Type: Full-Time
Reporting To: Branch Manager
Overview:
MM Financial Loans is seeking a dynamic and service-oriented Operational Clerk to join its team in Butha-Buthe. The successful candidate will contribute to building a client-focused and community-driven environment, supporting the branch with daily operations and outreach initiatives.
Key Responsibilities:
-Respond to customer inquiries and resolve issues effectively
-Provide compassionate financial counseling to clients
-Maintain a welcoming, customer-centric atmosphere in the branch
-Perform driving duties and conduct fieldwork as required
-Support the branch in expanding outreach and strengthening customer relationships
-Assist the Branch Manager in meeting operational requirements
Required Skills and Competencies:
-Strong customer service and interpersonal skills
-Excellent communication and active listening abilities
-Legible handwriting and strong administrative skills
-Good problem-solving capabilities
-Computer literacy (MS Office or equivalent)
-Strong time management and organizational skills
Minimum Qualifications and Experience:
- Diploma in Microfinance, Business Management, or a related field
- At least 1 year of experience in the financial services sector
- A valid driver’s license will be an added advantage